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“Outstanding, again” 5 of 5 bubbles
Review of Parkhotel Brunauer

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Parkhotel Brunauer
Ranked #52 of 131 Hotels in Salzburg
Certificate of Excellence
Rust, Austria
Level Contributor
101 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Outstanding, again”
5 of 5 bubbles Reviewed 15 October 2013

Thank you Mrs. Gabriel, Mr. Krimbacher, Ms. Pfleger, Ms. Karahan, Mr. Sam and all other "good ghosts" visible and invisible working at this hotel and offering such a splendid, personal, warm atmosphere (and at prices which are very fair!).
The food was great, breakfast selection varied, seminar rooms wonderful, the little park is such an added benefit, and its location in walking distance to railway station and at a 10-15 stroll´s distance from old town is very inviting.
Clean rooms, nice people ... an all-over great value!

Room Tip: try to avoid thos rooms just above the terrace where - due to the strict anti-smoking laws - people...
See more room tips
  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Wulfing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beate P, Leiter Gästebetreuung at Parkhotel Brunauer, responded to this review, 3 November 2013
Dear Mr. Wulfing!

Thank you so much for your excellent feedback! I forwarded it to our manager and to all departements and wanna say thank you from all of us: THANKS A LOT! It's always a pleasure for us, to welcome you and your friends!

If you have any questions, please do not hesitate to contact us - we'll be at your disposal!

We hope, we can welcome you again at our hotel and wish you all the best!

With kind regards from Salzburg
Beate Pfleger,
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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265 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Portuguese first
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English first
Western Ireland, Ireland
Level Contributor
133 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed 11 August 2013

There was a heatwave and no ac but the room at the back was pretty cool at night despite the heat, provided you left the door to balcony open.Some noise from bar guests in garden at night but not bad.Single room small but well equipped.Fridge provided on request. Good breakfast .Very near station and bus depot for travels around area.I was there for music festival.About 25 minutes walk along the river to the Opera.3 or 4 buss go there from bus station.Buy tickets for bus down elevator at bus terminus much cheaper.Great male receptionist very good advice on transport etc.

  • Stayed August 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank oreganoItaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beate P, Leiter Gästebetreuung at Parkhotel Brunauer, responded to this review, 8 September 2013
Dear oreganoItaly!

Thank you so much, that you've taken the time and gave us your assessment!

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank's again for your time!

If I can be of assistance in the future, please don't hesitate to contact me or my colleagues at +43662454265-0 or office@parkhotelbrunauer.at .

We look forward to welcome you again at our hotel!

With kind regards,

Beate Pfleger
Guest Relation Manager
BEST WESTERN PLUS Parkhotel Brunauer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 5 August 2013

My wife and I stayed at the hotel during July 2012.

Location: Few blocks from the Central Railway Station and about 15 minutes from Mirabellplatz. Other tourist locations are further away. Free parking available. Since its in a residential neighborhood taxis/stores/restaurant/buses are by the railway station.

Room: We had a double room which was clean and spacious. Please be aware that there is NO air conditioning in any of the rooms. We would not have booked this hotel if we had known this. The 2 days we were in the Salzburg the temperature was 35C so it was quite uncomfortable without AC. Wifi worked well in the room.

Service: Staff was helpful with directions and recommendations for restaurants. We arrived at midnight and the room was available to us immediately.

Food: There is a restaurant in the hotel and excellent breakfast was included in the hotel price.

The main inconvenience for us was not having AC in the rooms. The fact that it was not centrally located was fine with us since we don't mind walking. Free parking and breakfast included is a big plus.

  • Stayed July 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank travelNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beate P, Leiter Gästebetreuung at Parkhotel Brunauer, responded to this review, 8 September 2013
Dear travelNYC!

Thank you that you've taken the time and gave us your assessment about your stay at our hotel!

Please, let us explain why we don't have an air condition in our hotel: the reason is, that we have the Austrian eco-label! So we are committed to take note of a low energy consumption. For the next summer / future, we are working on a solution!

Your business is very important to us and we value your feedback. If I can be of assistance in the future, please don't hesitate to contact me at +43662454265-0.

We hope you will come back and see us again soon.

With kind regards,

Beate Pfleger
Guest Relation Manager
BEST WESTERN PLUS Parkhotel Brunauer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
68 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 23 May 2013

We stayed for a couple of nights but wish we could have stayed more. The room was comfortable, and equipped with a safe and a mini-bar. As Salzburg can be visited on foot, the hotel is located only 10 blocks from Mirabelle Palace. It also has parking space for free, good for leaving the car behind. We also enjoyed twice the hotel's restaurant, with a buffet alternative: food was very good an the closest to a homemade meal we had during our holidays.

  • Stayed May 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank jpresotto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beate P, Leiter Gästebetreuung at Parkhotel Brunauer, responded to this review, 23 June 2013
Dear jpresotto!

Thank you, that you have taken the time and gave us your assessment about our hotel!

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

We forwarded your compliments about our food to our service and kitchen manager!
Thank you very much for your exceptionally good feedback!

We hope you will come back and see us again.

If I can be of assistance in the future, please don't hesitate to contact me or my colleagues at +43662454265-0 or office@parkhotelbrunauer.at .

With kind regards from Salzburg,
Beate Pfleger
Guest Relation Manager
BEST WESTERN PLUS Parkhotel Brunauer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denia spain
Level Contributor
184 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 16 May 2013

On arrival staff very helpful and friendly and continued to be so for the duration of our visit. The hotel is well run and nothing is to much trouble, although when you book it does not say tea & coffee is available in your room, but if you ask it will be provided free of charge. Room was clean and well decorated. Choice of breakfast is good, but a limited menu is served in the evening,but is good value for money. It's just out of the the main area but a short walk to the bus and train station (2.30 euros to the centre) the advantage we found was you are away from the hustle and bustle. Car parking is free

Room Tip: We booked a junior suite, which had a double balcony and ample room.
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  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Len R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beate P, Leiter Gästebetreuung at Parkhotel Brunauer, responded to this review, 23 June 2013
Dear Len R!

Thank you that you've taken the time and gave us your assessment here at TripAdvisor!

Your business is very important to us and we value your feedback. On this way we want to say thank you for your good evaluation: THANK YOU!

If I can be of assistance in the future, please do not hesitate to contact me or my colleagues at office@parkhotelbrunauer.at .

We hope you will come back and see us again!

With kind regards,
Beate Pfleger
Guest Relation Manager
BEST WESTERN PLUS Parkhotel Brunauer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sussex England
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 1 May 2013

We spent 2 nights in Salzburg and chose this hotel for its easy access to the railway station (5 minutes) and the old town 15 /20 minutes by foot. On arriving we realised that it would have been a much easier hotel to access by car than the (often pricey) places located right in the historic centre (and it has plenty of secure parking too). The service is attentive and the room was, for a hotel of this class exceptionally well equipped, the view over gardens was pleasant and it was quiet even with windows to the balcony open. Our room had a separate sitting area with comfortable armchairs giving the feel, if not the form, of a mini suite. We didn't eat in the restaurant but the breakfast buffet was varied including an excellent variety of high quality breads, cereals fruit etc.The price as modest for qulaity on offer.

Room Tip: At the rear rooms facing the gardens are particularly quiet and have pleasnt views.
See more room tips
  • Stayed April 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MikeESussexEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beate P, Leiter Gästebetreuung at Parkhotel Brunauer, responded to this review, 23 June 2013
Dear MikeESussexEngland!

Thank you so much, that you've taken the time and gave us your assessment about our hotel here at tripadvisor!

Your title about your stay: "A gem" - wow, this is one of the finest compliments which I've ever read in our surveys! Thank you!

If I can be of assistance in the future, please do not hesitate to contact me or my colleagues at office@parkhotelbrunauer.at .

We hope you'll come cack and see us again!

With kind regards,

Beate Pfleger
Guest Relation Manager
BEST WESTERN PLUS Parkhotel Brunauer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
5 reviews
5 hotel reviews
4 of 5 bubbles Reviewed 17 April 2013

The hotel is located a bit outside of the city centre, but the location is quiet and close to the bus stop. The service and restaurant is good, the room is clean and spacious. I think this hotel is suitable if you are traveling with your car, as the parking is free.

  • Stayed January 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JlsNico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beate P, Leiter Gästebetreuung at Parkhotel Brunauer, responded to this review, 23 June 2013
Dear JlsNico!

Thank you that you've taken the time and gave us your assessment about your stay at our BEST WESTERN PLUS Parkhotel Brunauer.

Your business is very important to us and we value your feedback! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

If I can be of assistance in the future, please do not hesitate to contact me or my colleagues at offiec@parkhotelbrunauer.at .

Thank you again for your assessment!

With kind regards from Salzburg,

Beate Pfleger
Guest Relation Manager
BEST WESTERN PLUS Parkhotel Brunauer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Parkhotel Brunauer

Property: Parkhotel Brunauer
Address: Elisabethstrasse 45A, Salzburg 5020, Austria (Formerly BEST WESTERN PLUS Parkhotel Brunauer)
Region: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#16 Business Hotel in Salzburg
#27 Family Hotel in Salzburg
#30 Romantic Hotel in Salzburg
#34 Luxury Hotel in Salzburg
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Parkhotel Brunauer 4*
Number of rooms: 69
Reservation Options:
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Also Known As:
Josef Brunauer Hotel Salzburg
Josef Brunauer Salzburg

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