We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“I felt welcome and very much at home”
5 of 5 bubbles Review of Parkhotel Brunauer

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Parkhotel Brunauer
Ranked #51 of 132 Hotels in Salzburg
Certificate of Excellence
Jakarta
Level Contributor
89 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 3,228 helpful votes
“I felt welcome and very much at home”
5 of 5 bubbles Reviewed 13 December 2013

Hello everyone,

First of all i`d like to express my warmest regards to all personnel of BEST WESTERN PLUS Parkhotel Brunauer who made my stay there enjoyable and as comfortable as possible. I THANK you all..

The property is exceptional and unique because of the staff attitude, training, attention to details and simple friendliness - all staff members i interacted with - from reception desk, guest relation manager to the breakfast team and room service were courteous, helpful and genially ready to accommodate all my needs. From the moment i stepped on the hotel porch to the departure time i felt welcome and very much at home.
I stayed in Junior Suite room ( BW rewards elite level upgrade)- definitely and sincerely recommend! Worth EVERY extra penny. VERY spacious, with nice sitting area and twin beds in alcove with plasma TV, mini-fridge and tea pot are supplied on request. My room was spotlessly clean, with freshly shampooed carpet, balcony ( 2 balconies), vanity table, wardrobe, luggage rack. Bathroom..... very spacious... amenities ( usual and expected shampoo, shower gel and liquid soap) are in squeezable bottles; the assortment of towels is in surprising canary yellow color, but it certainly a REFRESHMENT from the all-around-the-world boredom of white towels...LOL

2/ WiFi is free for the guests in all hotel public areas and guest rooms.

3/ Food. The breakfast spread is all about cereal/ nuts/ dry fruit counter, pastry choice, 2-3 choice of fresh juices, egg station, ham-and-cheese counter, some hot dishes, yoghurts etc and etc. If I am going to be very picky I would point out that any decent hotel must have homemade yogurt for brekky, but pakhotel can offer at least three choice of home-made!!! Love it.
Lots of thanks and tremendous gratitude for all restaurant/ kitchen staff members and Mr. Erik ( reception) who ensured us to have an early breakfast being warned at 11 pm the night before. WE had a very early start ( from hotel at 7 am) and tedious day ahead, but we have an excellent battery charge indeed! A lunch park was provided for all members of my traveling group when we had no a chance to have breakfast at all, even early.
We also enjoyed ala cart dinner that was a pleasure to eye and palate and promptly served too. 100% reasonably priced too. Highly recommended!

4/ i did not have a chance to use their gym.
5/ Location. that`s what makes this property really special - location is absolutely quiet but very-very convenient. You are few steps from everything you need in Salzburg - Train Station, bus interchange/ hub, old city, shopping, eating, food supermarkets etc.
6/ Conclusion : I would definitely stay in this hotel again ( and again, and again) as it did not me a chance to doubt its level and standard of hospitality. With this choice of accommodation you`ll get much more than a room to sleep and place to stay, but the awareness in the quality that is carefully maintained and thoughtfully delivered to the guests by the experienced hand.
7/ I`d be glad to answer you question if you have any.



Schonefeld

Room Tip: chose Junior Suite for space
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
24 Thank Schonefeld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beate P, Leiter Gästebetreuung at Parkhotel Brunauer, responded to this review, 15 December 2013
Dear Mr./Ms. Schonefeld!

First of all I want to say thank you (in the name of our whole team) for your excellent assessment and your warm words! THANK YOU!

It's always a pleasure for us when our guests had had a perfect stay at our hotel and wrote us such an amazing feedback!

If I can be of assistance in the future, please do not hesitate to contact me or my colleagues at +43662454265-0 or office@parkhotelbrunauer.at .

We hope you will come back and see us again!

In the meantime we wish you merry christmas and a happy new year - all the best for you, your family and friends!

With kind regards from Salzburg
Beate Pfleger
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

268 reviews from our community

Traveller rating
    103
    103
    48
    9
    5
See reviews for
33
114
33
52
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Stirling, United Kingdom
Level Contributor
188 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed 7 December 2013

The hotel is close to the railway station and therefore slightly out of the main tourist area although a regular bus service goes from the railway station into town. The cost is 3.30 euros for a day ticket.
The room was quite basic with a veranda and spotlessly clean.
The staff were all top class and very friendly.
We ate in the hotel restaurant/barista. The food was excellent and not expensive.
Breakfast was good with plenty of choice.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank helendc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beate P, Leiter Gästebetreuung at Parkhotel Brunauer, responded to this review, 15 December 2013
Dear helendc1!

Thank you that you've taken the time and gave us your assessment.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

If I can be of assistance in the future, please don't hesitate to contact me or my colleagues at +43662454265-0 or office@parkhotelbrunauer.at .

We hope you will come back and see us again!

With kind regards,

Beate Pfleger
Guest Relation Manager
BEST WESTERN PLUS Parkhotel Brunauer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level Contributor
61 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 20 November 2013

As we were traveling by train, and wanted to stay at a hotel close to the train station so we selected Park Hotel. We walked from the train station to the hotel with no problems.

Park hotel is located in an inner city neighborhood, consisting of apartments/condos and small businesses. The front of Park Hotel is hidden by apartment/condo buildings and the back of the hotel has a garden and back of the garden is a side street and then more apartment/condo buildings. To get to Park Hotel you have to go down a drive way that is accessed by hotel guest and tenants of other buildings. In my view the hotel is insulated from street noise and train noise; our room faced the garden, and we heard no room, train or street noise. Just birds singing their greetings.

We stayed at the hotel five nights and had dinner at their restaurant 3 of the nights. The waitress helped us with our selections, we enjoyed our meals, and this is why we came back; surprisingly, I thought their bar/restaurant is a “locals” hangout, where people come after work to discuss the day’s events.

The morning breakfast was buffet style, with cook-to-order requests. The buffet had a cereals, fruits, hot foods, good coffee, teas, and excellent breads and pastries. The breakfast staff was friendly, greeting the guest as they came in and responding immediately to requests for special drinks or cook-to-order egg dishes.

The reception staff checked us in right away and provided us maps and they were always available to answer questions or help with constructive suggestions on sightseeing places.

We took one tour, the sound of music, with the tour company picking us up at the hotel and dropping us off a few blocks from the hotel.

The neighborhood is worth exploring, especially between the river and the hotel, houses and gardens are well cared for, and each garden seems to have its own unique character, and this neighborhood also has an excellent pup on the block paralleling the river. The pub is run by an older couple, and has an outside patio and inside seating. I fail to remember the pub’s name, but the pub is located in a middle of a residential block, and it is worth finding, as we thought it was the place to go after a long day of sightseeing.

We got to old town by walking along the river’s walkway; the walkway has many benches whereas old town has very few, and old town benches always seem to be occupied, so we simply planned on resting on a bench located on the walkway. We enjoyed these walks, even though there were many walkers and cyclist on the walkway, we had no problem finding an empty bench.

Our room was comfortable, clean, and had a small patio. We sleep soundly, and, when we were leaving, we wished we could stay a few more days.

Stay here you will not regret.

Room Tip: request a room facing the garden
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DarrellRS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beate P, Leiter Gästebetreuung at Parkhotel Brunauer, responded to this review, 30 November 2013
Dear Mr. DarrellRS!

Thank for taking the time to write us your excellent feedback!

I forwarded it to our manager and to all departements and wanna say thank you from all of us: THANKS A LOT!

If you have any questions, please do not hesitate to contact me or my colleagues at +43 662 45 42 65 or office@parkhotelbrunauer.at!

We hope, we can welcome you again at our hotel and wish you all the best!

With kind regards from Salzburg
Beate Pfleger,
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rust, Austria
Level Contributor
100 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 15 October 2013

Thank you Mrs. Gabriel, Mr. Krimbacher, Ms. Pfleger, Ms. Karahan, Mr. Sam and all other "good ghosts" visible and invisible working at this hotel and offering such a splendid, personal, warm atmosphere (and at prices which are very fair!).
The food was great, breakfast selection varied, seminar rooms wonderful, the little park is such an added benefit, and its location in walking distance to railway station and at a 10-15 stroll´s distance from old town is very inviting.
Clean rooms, nice people ... an all-over great value!

Room Tip: try to avoid thos rooms just above the terrace where - due to the strict anti-smoking laws - people...
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wulfing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beate P, Leiter Gästebetreuung at Parkhotel Brunauer, responded to this review, 3 November 2013
Dear Mr. Wulfing!

Thank you so much for your excellent feedback! I forwarded it to our manager and to all departements and wanna say thank you from all of us: THANKS A LOT! It's always a pleasure for us, to welcome you and your friends!

If you have any questions, please do not hesitate to contact us - we'll be at your disposal!

We hope, we can welcome you again at our hotel and wish you all the best!

With kind regards from Salzburg
Beate Pfleger,
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Western Ireland, Ireland
Level Contributor
133 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed 11 August 2013

There was a heatwave and no ac but the room at the back was pretty cool at night despite the heat, provided you left the door to balcony open.Some noise from bar guests in garden at night but not bad.Single room small but well equipped.Fridge provided on request. Good breakfast .Very near station and bus depot for travels around area.I was there for music festival.About 25 minutes walk along the river to the Opera.3 or 4 buss go there from bus station.Buy tickets for bus down elevator at bus terminus much cheaper.Great male receptionist very good advice on transport etc.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oreganoItaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beate P, Leiter Gästebetreuung at Parkhotel Brunauer, responded to this review, 8 September 2013
Dear oreganoItaly!

Thank you so much, that you've taken the time and gave us your assessment!

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Thank's again for your time!

If I can be of assistance in the future, please don't hesitate to contact me or my colleagues at +43662454265-0 or office@parkhotelbrunauer.at .

We look forward to welcome you again at our hotel!

With kind regards,

Beate Pfleger
Guest Relation Manager
BEST WESTERN PLUS Parkhotel Brunauer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 5 August 2013

My wife and I stayed at the hotel during July 2012.

Location: Few blocks from the Central Railway Station and about 15 minutes from Mirabellplatz. Other tourist locations are further away. Free parking available. Since its in a residential neighborhood taxis/stores/restaurant/buses are by the railway station.

Room: We had a double room which was clean and spacious. Please be aware that there is NO air conditioning in any of the rooms. We would not have booked this hotel if we had known this. The 2 days we were in the Salzburg the temperature was 35C so it was quite uncomfortable without AC. Wifi worked well in the room.

Service: Staff was helpful with directions and recommendations for restaurants. We arrived at midnight and the room was available to us immediately.

Food: There is a restaurant in the hotel and excellent breakfast was included in the hotel price.

The main inconvenience for us was not having AC in the rooms. The fact that it was not centrally located was fine with us since we don't mind walking. Free parking and breakfast included is a big plus.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beate P, Leiter Gästebetreuung at Parkhotel Brunauer, responded to this review, 8 September 2013
Dear travelNYC!

Thank you that you've taken the time and gave us your assessment about your stay at our hotel!

Please, let us explain why we don't have an air condition in our hotel: the reason is, that we have the Austrian eco-label! So we are committed to take note of a low energy consumption. For the next summer / future, we are working on a solution!

Your business is very important to us and we value your feedback. If I can be of assistance in the future, please don't hesitate to contact me at +43662454265-0.

We hope you will come back and see us again soon.

With kind regards,

Beate Pfleger
Guest Relation Manager
BEST WESTERN PLUS Parkhotel Brunauer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
70 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 23 May 2013

We stayed for a couple of nights but wish we could have stayed more. The room was comfortable, and equipped with a safe and a mini-bar. As Salzburg can be visited on foot, the hotel is located only 10 blocks from Mirabelle Palace. It also has parking space for free, good for leaving the car behind. We also enjoyed twice the hotel's restaurant, with a buffet alternative: food was very good an the closest to a homemade meal we had during our holidays.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jpresotto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beate P, Leiter Gästebetreuung at Parkhotel Brunauer, responded to this review, 23 June 2013
Dear jpresotto!

Thank you, that you have taken the time and gave us your assessment about our hotel!

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

We forwarded your compliments about our food to our service and kitchen manager!
Thank you very much for your exceptionally good feedback!

We hope you will come back and see us again.

If I can be of assistance in the future, please don't hesitate to contact me or my colleagues at +43662454265-0 or office@parkhotelbrunauer.at .

With kind regards from Salzburg,
Beate Pfleger
Guest Relation Manager
BEST WESTERN PLUS Parkhotel Brunauer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Salzburg hotels
0.2 mi away
Hohenstauffen Hotel
Hohenstauffen Hotel
#32 of 132 in Salzburg
4.5 of 5 bubbles 290 reviews
0.2 mi away
H+ Hotel Salzburg
H+ Hotel Salzburg
#22 of 132 in Salzburg
4.0 of 5 bubbles 821 reviews
0.1 mi away
Wyndham Grand Salzburg Conference Center
Show Prices
Show Prices
Show Prices
0.2 mi away
Der Salzburger Hof
Der Salzburger Hof
#19 of 132 in Salzburg
4.0 of 5 bubbles 823 reviews
0.2 mi away
Scherer Hotel
Scherer Hotel
#98 of 132 in Salzburg
3.0 of 5 bubbles 217 reviews
0.3 mi away
Austria Trend Hotel Europa Salzburg
Show Prices
Show Prices
Show Prices

Been to Parkhotel Brunauer? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Parkhotel Brunauer

Property: Parkhotel Brunauer
Address: Elisabethstrasse 45A, Salzburg 5020, Austria (Formerly BEST WESTERN PLUS Parkhotel Brunauer)
Region: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#16 Business Hotel in Salzburg
#27 Family Hotel in Salzburg
#30 Romantic Hotel in Salzburg
#36 Luxury Hotel in Salzburg
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Parkhotel Brunauer 4*
Number of rooms: 69
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Parkhotel Brunauer reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Josef Brunauer Hotel Salzburg
Josef Brunauer Salzburg

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing