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“Wonderful Staff”

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Motel One Salzburg Mirabell
Ranked #14 of 132 Hotels in Salzburg
Certificate of Excellence
Honolulu, Hawaii
Level Contributor
107 reviews
common_n_hotel_reviews_1bd8 124 helpful votes
“Wonderful Staff”
Reviewed 7 August 2014

What an amazing staff here. They are so helpful, friendly, and speak English. They can not do enough to help you. The place is conveniently located and clean. It is located on the water way and the outside lounge area is delightful. We walked into the old city every day and did not use public transportation. We also were able to walk from the train station when we arrived. The price is reasonable and it offers you a great solution for a stay in Salzburg

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank MarieandStan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabian P, Leiter Front Office at Motel One Salzburg Mirabell, responded to this review, 19 August 2014
Thanks a lot for taking your time and effort to review your stay at our Motel One Salzburg Mirabell. The Motel One Team hopes to welcome you again in the future. Kind regards, Fabian Platt, Front Office & Reservation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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452 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Marsascala, Malta
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 August 2014

Motel One, which is not like any other motel so as to clear any confusion from the beginning, has all that is necessary for one's stay without having any extravaganza's. Staff command a good spoken language and are extremely considerate and helpful. Even though it is their job, one could sense that they take great pleasure in being there for the clients. The rooms are clean, have all the necessities, with a good view on the Salzach river, and all have free wifi with a very good connection! The hotel itself is located about ten minute walk away from the train station, just a couple of minutes walk from some nice parks and heavenly restaurants and twenty minute walk away from the Old City (where you will be spending most of your time anyway). If I had to point out something negative I would say that we did not like that you had to pay the whole bill upon arrival, with which you had to decide whether you will be taking breakfast everyday or not before first experiencing it. And the fact that the breakfast area tends to get quite crowded. To be clear, the atmosphere is quite pleasant, however the area is quite small to cater for all those having breakfast at the hotel (which considering the prices around Salzburg, comes at a really good price!)

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Gimleu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabian P, Leiter Front Office at Motel One Salzburg Mirabell, responded to this review, 19 August 2014
Thanks a lot for taking your time and effort to review your stay at our Motel One Salzburg Mirabell. The Motel One Team hopes to welcome you again in the future. Kind regards, Fabian Platt, Front Office & Reservation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 August 2014

Negative: You have to pay extra for everithing. Much design, no quality. Breakfast in the "bar" sitting on bar-charis or on small footsools. Crowded, very unconfortable. No laundry. Bad bathrooms. Not for people with allergy: carpet on the floor. Thin walls, you hear your neightbour kids. Only one elevator, crowded, you usually have to wait logn before it comes. Positive: Clean. Good beds.
Similar to Ryanair or Wizzair....low cost low facilities.

Room Tip: South side is hot and noise.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank RoraSpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabian P, Leiter Front Office at Motel One Salzburg Mirabell, responded to this review, 1 August 2014
Thanks a lot for taking your time and effort to review your stay at our Motel One Salzburg Mirabell . It is our aim to ensure our guests a pleasant and comfortable stay. Your comment and your suggestions are helpful to continuously improve our quality and exceed the expectations of our guests. We have noticed your comments. They are very important to us to fulfill the wishes of our guests. Kind regards, Fabian Platt, Front Office & Reservation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kecskemet, Hungary
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 31 July 2014

We were on Motel One in Salzburg for few days. This was a closing of our holiday in south France so the case was not easy due to our expectations and previous experiances. But the hotel was perfect and was a good last journey of our holiday. The staff is very helpful and the hotel overall is really good. Thanks for the days...
The road works are a bit disturbing in the morning but will end hopefully soon... :-)

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Gyorgy_KGYK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabian P, Leiter Front Office at Motel One Salzburg Mirabell, responded to this review, 1 August 2014
Thanks a lot for taking your time and effort to review your stay at our Motel One Salzburg Mirabell. The Motel One Team hopes to welcome you again in the future. Kind regards, Fabian Platt, Front Office & Reservation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St Louis
2 reviews
Reviewed 26 July 2014 via mobile

The hotel lies on Salzach River about 20 min walking to old town
The staff was friendly and helpful
We were able to leave our luggage for few hrs with the hotel after we checked out
The only thing that was missing was the telephone in the room and hand soap in the bathroom
Our room also had no working AC , luckily the weather cooled down when we came and opening the window was enough.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kasia-San
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabian P, Leiter Front Office at Motel One Salzburg Mirabell, responded to this review, 1 August 2014
Thanks a lot for taking your time and effort to review your stay at our Motel One Salzburg Mirabell . It is our aim to ensure our guests a pleasant and comfortable stay. Your comment and your suggestions are helpful to continuously improve our quality and exceed the expectations of our guests. We have noticed your comments. They are very important to us to fulfill the wishes of our guests. Kind regards, Fabian Platt, Front Office & Reservation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
131 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 24 July 2014

this chain is different - minimalistic but comfortable. The bed is great but there isnt much else, no wardrobe or cupboard. I arrived lateish and they dont have a kitchen. So if you want dinner, you need to hunt it out and when its a bit dark, its not the most inviting location. And there is perhaps only one nice place close by. It is near to the attractions so easy to get to during the day. Breakfast was ok, no hot food. I think they need to have a simple kitchen to go from ok to v.good, I dont mind the simple room, couples etc may want more, and there is nowhere to store valuables!

  • Stayed July 2014, travelled solo
    • Location
    • Cleanliness
    • Service
Helpful?
Thank koivo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabian P, Leiter Front Office at Motel One Salzburg Mirabell, responded to this review, 25 July 2014
Thanks a lot for taking your time and effort to review your stay at our Motel One Salzburg Mirabell . It is our aim to ensure our guests a pleasant and comfortable stay. Your comment and your suggestions are helpful to continuously improve our quality and exceed the expectations of our guests. We have noticed your comments. They are very important to us to fulfill the wishes of our guests. Kind regards, Fabian Platt, Front Office & Reservation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 14 July 2014

We stayed in Room 206, which I think is a standard room of Motel One of 20 sq. m. We stayed in 3 different Motel One this time and this is the smallest room we got, but it is OK if you are out in the day and only come back to the Hotel in the evening to have a shower then go to bed. It was very quiet and clean, and the air-cond worked well. Staff were very friendly and helpful. It was very nice to have breakfast outside the Hotel facing the River early in the morning. The Hotel is about 15 minute walk from the Salzburg Hbf. As it is standing by the Salzach River it is not difficult to find. It is also easy to walk to the Getreidegasse and the Old Town. At the Hotel main entrance turn left and walk along the river until you reach the bridges. Cross the river at Makartsteg, that is the bridge with most pedestrians and full of love locks. Getreidegasse is just on the other side of the bridge. The walk takes about 15-20 minutes. However, there is no grocery store or supermarket around the hotel, only some small eating place selling pizza and Turkish foods. There is a Laundromat near to the Hotel about 7 minute walk away. At the Hotel main entrance turn right and immediately turn left to cross the bridge (Lehener Bridge). Walk straight ahead for about 500m and the Laundromat is on the right hand side of the street. The Laundromat opens until 10 pm. Thus if you need laundry during the trip, it is very convenient.

  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Jeremy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fabian P, Leiter Front Office at Motel One Salzburg Mirabell, responded to this review, 25 July 2014
Thanks a lot for taking your time and effort to review your stay at our Motel One Salzburg Mirabell. The Motel One Team hopes to welcome you again in the future. Kind regards, Fabian Platt, Front Office & Reservation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Motel One Salzburg Mirabell

Property: Motel One Salzburg Mirabell
Address: Elisabethkai 58-60 | 5020 Salzburg, Salzburg 5020, Austria
Region: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Beverage Selection Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #14 of 132 Hotels in Salzburg
Price Range (Based on Average Rates): £
Hotel Class:3 star — Motel One Salzburg Mirabell 3*
Number of rooms: 119
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