We booked this hotel due to a flight interruption and needed somewhere close to Salzburg airport, the location for the airport is good.
However, we have never been treated more rudely by hotel staff anywhere. We could not connect to their advertised free wifi and our enquiries we're meet with distain and scoffing. First an older lady a reception laughed at us, latter the old man manager pulled faces and told us we were lying that we could not connect he then walked of tut tutting. We asked for a new pass code as the older lady had taken our pass code, he was visibly angered. I wondered if we were staying in Fawlty Towers or on Candid Camera.
The new code did not work and we noted that the transmitter near our room appeared to be off, my husband went back to reception and was told we should just come downstairs to use wifi. Unbelievable attitude.
Stay elsewhere, other businesses deserve custom.
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- Also Known As:
- Airporthotel Hotel Salzburg