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“Falls Short of Experience Described”

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arthotel Blaue Gans
Ranked #10 of 132 Hotels in Salzburg
Certificate of Excellence
Hilton Head Island
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Falls Short of Experience Described”
Reviewed 12 October 2013

Great location, but lacks the ambience of a boutique hotel. The check-in/lobby area is extremely small at best...cold and crowded as it is a pass through for other people in the old town. The restaurant is excellent as is the breakfast. The restaurant staff were very good. At the price of a "ROOM ONLY" at this hotel, I would expect a coffee maker in the room as well as international/ English T.V. (I.e. CNN, BBC, SKY). Again, the location is great, but the room isn't special. You don't have the feeling of a boutique hotel.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kawilliams57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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530 reviews from our community

Traveller rating
    321
    155
    33
    14
    7
See reviews for
106
265
27
45
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Kalamazoo, Michigan
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 October 2013

Found my suite to be large and accomodating, along with the points noted above. I was pleased with the stay and would gladly stay again. The entry was through a segregated hallway, making the room very private.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mika1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monaco
Level Contributor
281 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed 1 October 2013

Its in a great position and the rooms are clean and well equipped, the restaurant good and the staff helpful. However if you are taller than 5'9" tall TAKE NOTE.....some of the rooms have low doorways into the bathrooms. These helpfully have warning signs on them which is quaint in the light. However you may not remember in the middle of the night and nearly knock yourself out as I did! Twice! A week later and I still have the bump on my head. So a great little hotel but management please note: If the guest is of adult size, put them in a room with adult doorways!

Room Tip: some rooms have dangerously low doorways.
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dogontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArthotelBlaueGans, Leiter Front Office at arthotel Blaue Gans, responded to this review, 15 December 2013
Thank you for your note.
We will be more careful in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 September 2013 via mobile

The experience is one of a kind!! In one word "outstanding". Everything from check'in to checkout was perfect. The fantastic front desk staff, one of a kind room, perfect location and great restaurant. This is the only place to stay while visiting Salzburg!!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mizuno_MP58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArthotelBlaueGans, Leiter Front Office at arthotel Blaue Gans, responded to this review, 15 December 2013
we are proud.
thank you very much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 September 2013

Lovely hotel, perfect location, bus from Salzburg airport stops directly outside the hotel. Excellent food, excellent service. The outdoor restaurant area is lovely. Beautiful breakfast. Extremely clean. Very helpful staff. We had a courtyard facing room which was very quiet. Contemporary stylish decor.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ttoffs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArthotelBlaueGans, Leiter Front Office at arthotel Blaue Gans, responded to this review, 19 September 2013
Google Translation
dankeschön
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 September 2013

We recently stayed at this hotel which is in a very good location. The breakfast was excellent and the staff very friendly and helpful. The only problem we had was that the TV didn't have any English speaking channels. When we spoke to the reception desk the TV was changed over on the same day for us. The restaurant at the rear of the hotel was also excellent.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maralyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArthotelBlaueGans, Leiter Front Office at arthotel Blaue Gans, responded to this review, 15 December 2013
thank you very much for your words.
next year new tv-sets will arrive - looking forward to it.
best regards and greetings from salzburg
the arthotel blaue gans team
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New York City, New York
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 12 August 2013

My friend and I had a very nice stay at the Blaue Gans in June 2013. The location is outstanding: right on the main walking street in the old town of Salzburg. You are within easy walking distance of anywhere you could want to go in Salzburg. We had no problem getting there from the train station. We took a taxi (about 10 minute drive) and just showed the driver a print-out with the hotel name and address and he got us there without any problem. Our room was on the third floor and overlooked Getreidegasse. The room was very comfortable. The bathroom was large but was a little strange - it had frosted glass doors instead of a regular door. It ended up being fine but was a little awkward. The room had a satellite TV but we couldn't find any channels in English which was a little disappointing. Breakfast was excellent. It had many American and European options and made-to-order eggs were also available from the servers. Overall we had a very comfortable stay and I would happily recommend the hotel to others.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MC1526
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArthotelBlaueGans, Leiter Front Office at arthotel Blaue Gans, responded to this review, 19 September 2013
thank you very much for writing such a lovely review.
concerning the TV-Sets: new ones will arrive the next year.
and for the meanwhile:
you might install the BBC or CNN news app on your mobile phone - so you will get english news as we de have free WLAN in the hotel.
all the best for you
Iris - front desk manager
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Additional Information about arthotel Blaue Gans

Property: arthotel Blaue Gans
Address: Getreidegasse 41-43, Salzburg 5020, Austria
Region: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#8 Luxury Hotel in Salzburg
#8 Romantic Hotel in Salzburg
#8 Business Hotel in Salzburg
#9 Family Hotel in Salzburg
Price Range (Based on Average Rates): ££
Hotel Class:4 star — arthotel Blaue Gans 4*
Number of rooms: 35
Official Description (provided by the hotel):
The Blaue Gans, whose tradition dates back 660 years, is the oldest inn in the city of salzburg. It boasts a prime location opposite the festival hall and in the heart of the historic centre, which has been declared a world cultural heritage site, and is only a short walk from mozart's birthplace.We have carefully combined the historic walls of this inn, which is steeped in tradition, with a modern design and contemporary art. The result is a place that exudes a natural feel, a venue for people who like to pursue their own way. we are pleased to accompany you along a part of this way.artHOTEL: more than just a Designhotel, synonymous with the personal freedom for an individual lifestyle. ... more   less 
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Also Known As:
Arthotel Blaue Gans Salzburg
Arthotel Blaue Gans Hotel Salzburg

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