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“Romantik Hotel Schwarzer Adler”

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Hotel Schwarzer Adler
Ranked #18 of 75 Hotels in Innsbruck
Certificate of Excellence
Reston, Virginia
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Romantik Hotel Schwarzer Adler”
Reviewed 24 July 2014

Lovely charming hotel. Excellent location and easy to walk to the old city center. Our room was very comfortable, and considering we were on the 2nd level facing the main street, it was very quiet (good double glazing!) The staff were extremely friendly and very helpful. We had located a restaurant that we were keen to try, but the menu was only in German. The chap at the front desk very kindly found the restaurants web site and went through the menu translating as best he could. It was due to his help that we chose the restaurant and had a very nice dinner. The breakfast buffet was also pretty amazing - a huge choice of cereals, nuts, jams, cakes, cheeses, breads and baked goods. Only wish we had been hungrier! Their modern sister hotel, the Adler, which is closer to the train station is also worth a visit. They have a restaurant and terrace bar on the 12th floor, with outstanding views of Innsbruck and surroundings. If nothing else, go for a drink.
Too bad that we only had 1 night here. Will definitely return.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank voliamo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra H, Online Marketing Manager at Hotel Schwarzer Adler, responded to this review, 26 July 2014
Dear guest!

We thank you very much for your stay and the review. We are happy to hear that you completely enjoyed your stay in our cozy hotel. Thanks also for the compliments for our team. Thanks.

We are looking forward to welcoming you again - see you soon.
Kind regards,
Your Schwarzer Adler team!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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405 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Corona del Mar, California
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 July 2014

I was disappointed in not having the amenities replenished after being used up. Please seemed worn down needs some updating. Bar on roof was never open. The breakfast help was very nice so NP complaints there. Not very helpful at the front desk though. Won't stay there again.

  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank luckyune52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra H, Online Marketing Manager at Hotel Schwarzer Adler, responded to this review, 18 July 2014
Dear guest!

We thank you very much for your stay and are happy to have you as our guests. Great that you enjoyed our breakfast and the service. We really get a lot of compliments for it. Our reception team is really helpfully and competent and we are inconsolable that you did not felt well attend. We really do appologize for it.
Please let us know what happend and we are sure that we can satisfiy you to a full: contact us under newsletter@deradler.com and we will respond to all your concerns. We thank you very much in advance.

We would be more than happy to welcoming you again.
Kind regards,
Your Schwarzer Adler team!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 July 2014

Went for a romantic break and the hotel certainly played its part. The room was spacious and light, with a lovely view of the mountains. The hotel is about a km from the station, so it is in walking distance ( with small cases)
We visited out of season so I can't comment on the little roof terrace, but just two to three of hundred yards down the road is old Innsbruck. What a great place to visit.
Don't expect 5 star hotel facilities, this is more of a really friendly family owned style hotel. It has a nice restaurant and a great Irish bar next door (full of folks from Ireland while we were around. )
Loved the hotel, loved Innsbruck.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maurice M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra H, Online Marketing Manager at Hotel Schwarzer Adler, responded to this review, 2 July 2014
Dear Maurice!

We thank you so much for your stay and the review. We are happy to hear that you love your stay and our rooms. Thank you for your feedback - great that you completely enjoyed the location and the offered service.
We hope to welcoming you soon in our hotel.
Kind regards,
Your Schwarzer Adler Team!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fairfax, Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 June 2014

My husband and I couldn't have been more pleased with the room at this hotel. The bedding was comfortable and had satin comforters. The location was fabulous; very near the old city shopping and restaurants. The staff is wonderful and everyone spoke English. Dorothy at the reception desk was a pleasure. We also visited the hotel bar where Martin, a master bartender, was serving up carefully designed drinks with hand-shaved ice. We will definitely stay at a Romantik hotel again on our travels.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cambrai K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra H, Online Marketing Manager at Hotel Schwarzer Adler, responded to this review, 25 June 2014
Dear Cambrai!

We thank you so much for your stay the and the great review. We are happy to hear that you felt so comfortable in our rooms. Thank you also for the compliments for our staff at the reception and the bar. They are so very happy about it.
We would be very happy to welcoming you again in our Schwarzer Adle in Innsbruck.
Kind regards,
Your Schwarzer Adler Team!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
116 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 13 June 2014 via mobile

This hotel excelled in its classic old style rooms with marvelous Versace bathrooms, with chintz and candles, and great buffet breakfasts in an opulent room. Our bedroom was quiet and looked out to the mountains at the back. We drank supermarket purchased champagne on the roof terrace. The hotel has some drawbacks: our room AC was not working properly making for hot nights, the wifi service spotty and the front desk staff sometimes uninformed on Innsbruck.

Stayed June 2014, travelled as a couple
Helpful?
Thank PaulT1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra H, Online Marketing Manager at Hotel Schwarzer Adler, responded to this review, 16 June 2014
Dear Paul!

We thank you so much for your stay and the review to our Romantic Hotel Schwarzer Adler. We are happy to hear that you enjoyed our rooms and the great breakfast buffet. Thanks also for the compliments to our hotel with its 500 years of history.

We are sorry about the inconveniences with the AC - please always let our reception desk know if you have problems. We will of course solve them immediately.

We are looking forward to welcoming you again.
Kind regards,
Your Schwarzer Adler team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 May 2014

We had a Grat experience with this hotel. The room was large and comfortable, the staff was friendly and helpful, and the breakfast buffet was the I've had anywhere. Included everything from bagels and lox to numerous cereals, yogurt, bacon and eggs, a juicer with fresh fruit and vegetables, and great sweet breads. Easily a 30 euro breakfast.

Room Tip: Hotel is a couple of blocks from main square, so even rooms facing the street are quiet.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BlouAz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra H, Online Marketing Manager at Hotel Schwarzer Adler, responded to this review, 27 May 2014
Dear guest from Phoenix!

We thank you so much for your stay in our hotel and for the great review. We are happy to hear that you completely enjoyed your stay and our rich breakfast buffet. Thank you also for the gratitude for our staff and the recommendation.
We send kind regards to Arizona and would be more than happy to welcoming you again in Innsbruck.
Your Schwarzer Adler team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tucson, Arizona
1 review
Reviewed 9 May 2014 via mobile

We had a great experience at the Romantik. We were greated with warmth and made to feel special. They helped us with laying out what to see. We had an amazing dinner at the hotel. The roof top allowed for some great pictures. The room was lovely. One of our favorites places on the itinerary.

Stayed May 2014
Helpful?
Thank jHardeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra H, Online Marketing Manager at Hotel Schwarzer Adler, responded to this review, 13 May 2014
Dear guest!

We thank you so much for your review and are happy that you enjoyed your stay so much. As we are a small family company, a personal and warm welcoming and assistance is of highest importance. We are happy that you like our restaurant and the food! That is a great compliment.
We would be very happy to welcoming you again in our hotel and send all the best to Arizona.

Kind regards,
Your Schwarzer Adler team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Schwarzer Adler

Property: Hotel Schwarzer Adler
Address: Kaiserjaegerstrasse 2 | 6020 Innsbruck, Innsbruck 6020, Austria
Region: Austria > Austrian Alps > Tirol > Innsbruck
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites
Hotel Style:
#5 Spa Hotel in Innsbruck
#9 Ski-In / Ski-Out Hotel in Innsbruck
#12 Luxury Hotel in Innsbruck
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hotel Schwarzer Adler 4.5*
Number of rooms: 40
Official Description (provided by the hotel):
In the heart of Innsbruck this unique Boutique hotel is welcoming you. The hotel is situated only 100 m from the old town and the internet access is free in the whole hotel. The hotel offers 40 individual rooms and suites with air conditioning. Further amenities are minibar, cable TV, hair dryer, bath robes, safe and an elegant bath in Swarovski design. Our bar and the restaurant serves you typical Tyrolean and Austrian dishes in our individual parlours. After an nice sightseeing day you can elax in our small spa area in Swarovski design with a sauna and a steam bath. Also ask our reception desk for a recreative massage. The Innsbruck main station is just a 5-minute walk from the hotel. Lots of shopping possibilities and attractions such as the historic old town can be reached in a few just a few seconds by feet. ... more   less 
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Also Known As:
Romantik Hotel Innsbruck

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