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“great location and sauna”
Review of Hotel Innsbruck

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Hotel Innsbruck
Ranked #7 of 73 Hotels in Innsbruck
Certificate of Excellence
Reviewed 26 April 2014

We stayed for three nights, for around €100 a night (no breakfast). Taxi from the train station to the hotel cost us €7 (a walk would take 15mins at least and it was raining).

The reception staff was very helpful and friendly.

The room was nothing special but spacious. Bathroom wasn't small and had a bathtub. Everything was clean. The window opened onto an old town street so we didn't have any car noise. There was a small wardrobe, a TV, and two tables.

The pool/spa... was great. Downstairs there is a small pool with some loungers, drinks, a sauna and a steam room.

Upstairs on the top floor, there were two saunas (one bio and one normal), a steam room, an infrared cabin, free tea/hot water, apples, and loungers both indoors and outside on the terrace (with a view of the mountains!).

Considering that the hotel is right in the middle of the city AND has this awesome sauna/pool area, the value you get for your money is pretty great. We would love to stay here again.

Room Tip: ask for a room that doesn't look out onto the main street
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  • Stayed: April 2014, travelled with family
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Thank Dyien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ines P, Great location and sauna at Hotel Innsbruck, responded to this reviewResponded 3 May 2014

Thank you very much for your comprehensive review. This comment describe very well the atmosphere in our House and give a good impression about the Hotel Innsbruck for any other future guests. Thank you very much for this! Your Hotel Innsbruck TEAM

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Reviewed 22 April 2014

We loved loved loved our stay at Hotel Innsbruck. The room was really great, clean and a really nice size, the bed was comfortable. The view we had was absolutely amazing!! One of the best views of Innsbruck I could imagine. We did email a couple of weeks before asking for confirmation and to request a nice view if possible, they replied within hours and clearly made a note of our wanting a nice view because our view was just breathtaking. Our room was on the main road but we had absolutely no noise while sleeping. The staff were really nice. The hotel is in a really great location and really close to an amazing restaurant which was recommended to us called Stiftskeller - go to this place!! The spa facilities were really amazing, a really nice big pool, and steam and sauna and really amazing hydro jet showers! Robes and slippers were provided for us which was a bonus. I just cannot fault this hotel. The breakfast was amazing, so much variety everything you could want, one of the best I've had. The sky terrace has really amazing views of the mountains and when we wanted to see the view it was closed but a very nice maintenance man who I cannot remember his name but he opened the door for us to have a look and took our picture, very nice man, very nice staff. I would recommend and return to this hotel as it was a really amazing stay!! I wish we could have stayed more than one night, hopefully one day I will get to return! Thank you Hotel Innsbruck!!

  • Stayed: February 2014, travelled as a couple
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Thank bardrichard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2014

Our daughter is studying at the University in Innsbruck. This hotel is near the river, in the Altstadt area. We booked two rooms for the family. The rooms are spacious and the decor is modern and beautiful. The breakfast and service was outstanding. Great location, Great value.

Room Tip: Get a room with a view toward the river.
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  • Stayed: March 2014, travelled with family
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Thank Bill F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2014

We visited this hotel on our honeymoon as we travelled round Europe. The location was fab; very central and on the river. We had told the hotel that it was our honeymoon when we booked and hoped for a nice room but were rather disappointed by a rather run down room, with a window overlooking the backs of other buildings. The whole hotel was rather dated and the pool was cold.

  • Stayed: August 2013, travelled as a couple
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1  Thank Abigail D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ines P, Great location, hotel not so great at Hotel Innsbruck, responded to this reviewResponded 10 April 2014

Dear Abigail D. , many thanks for your assessment. We are very pleased that you had booked our house during your honeymoon. A little remark at the booking is very helpful for our team in the background so that we can block a beautiful wedding room in the front-end. On the day of the journey we have already allocated our most beautiful rooms under circumstances. Since the water is regularly replaced in our inner pool, sometimes it lasts for something until the correct temperature adapts again. We are very sorry that the water was too cold during your visit. We wish you all best meanwhile and would be very happy if you and your husband visit our house again. Kind greetings your hotel Innsbruck TEAM

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Reviewed 2 April 2014 via mobile

Quite simply an amazing city and hotel! The staff are warm friendly welcoming and nothing is too much trouble. The location is central and has great views. The hotel is immaculate, and I mean pristine throughout. The sauna / balcony / pool etc. are roomy, and clean.

Innsbruck itself is a charming place and I would go out of ski season and would be sure to enjoy it as much. I will def return.

Thought it was great value for money also.

Stayed: April 2014, travelled with friends
Thank Scottr1210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 March 2014

Comfy hotel with perfect location to explore the wonderful city. Staff were without exception top drawer. Breakfast was really good too, and available from early to late morning. Only issue was that the room decs were a bit old fashioned and the relentless heat, but overall a great choice.

  • Stayed: March 2014, travelled as a couple
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Thank Tony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ines P, Hot Stuff at Hotel Innsbruck, responded to this reviewResponded 3 April 2014

Many thanks for your re-registration.
We will take care of your suggestions and this one clear defects indicated. We like to welcome you with us in the hotel Innsbruck again. Meanwhile everything love for you, your hotel Innsbruck TEAM!

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Reviewed 16 March 2014 via mobile

We stayed here for 3 nights with our 3 year old. Check in was fast and efficient and our room was spacious (we had a triple room with a great view).

The overall hotel is nice and in a great location to explore innsbruck. The breakfast is not worth the money if not included in your room. The pool area is clean but the pool water was cold!

The ski room was good.

The main reason we wouldn't return is the smoke smell. People can smoke in any room. Our neighbors seemed to smoke all night. We tried to keep the window open but it was too loud to sleep. Unfortunate because we liked the hotel but they must fix the ventilation or make non smoking rooms before I would return.

  • Stayed: March 2014
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1  Thank ladybugx87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ines P, Good location, friendly staff at Hotel Innsbruck, responded to this reviewResponded 18 March 2014

Many thanks for your re-registration with your constructive criticism. We like to inform you that we already have stories with non-smoking rooms, the allocation is always carried out on demand. If a guest indicates the wish in the field of reservation on a non-smoking room, this is assigned to him of course. In any case we would be very pleased to be allowed to welcome you as a guest in our house again. We wish you everything love in the meantime! Your hotel Innsbruck team

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Additional Information about Hotel Innsbruck

Address: Innrain 3, Innsbruck 6020, Austria
Phone Number:
Region: Austria > Austrian Alps > Tirol > Innsbruck
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 73 Hotels in Innsbruck
Price Range: £96 - £389 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Innsbruck 4*
Number of rooms: 109
Official Description (provided by the hotel):
Hotel Innsbruck is located at the bank of the Inn River right in the heart of the Old Town, only a 5-minute walk away from the Congress Centre and the Hungerburgbahn Cable Car. All rooms are air-conditioned and have a private bathroom and a flat-screen TV. Rooms accessible for disabled guests are available as well. The Innsbruck Hotel features an indoor pool and 2 spa areas, which can be used free of charge. The panoramic spa area (nude area) over the roofs of the Old Town includes panoramic windows, a bio sauna, a Finnish sauna, an infrared cabin, and a sun terrace. Facilities at the spa area with the indoor pool (non-nude area) include a Finnish sauna, an aromatherapy steam bath and a floating tub. Massages and the sunbed are available at an additional cost. Hotel Innsbruck also has a lobby bar, a Restaurant, an underground car park, and a ski storage room. Free Wi-Fi is available 24 hours. ... more   less 
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