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Adlers Hotel
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Reviews (654)
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All reviewsfloor to ceiling windowsrooftop barpresidential suitetrain stationtop flooramazing views over the citypanorama roomdegree viewold townimpressive viewcontemporary hoteltallest buildinghouse keepingsurrounding mountainscorner roomsuperior roomrooms are big
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220 - 225 of 654 reviews
Reviewed 1 September 2014

Very convenient location next to Hbf, parking underneath a bit pricy (18€ per night). The room was large and well accomodated with lounge chair, design chair and small table. The window is very big which gives u wonderful mountain views while lieing on the bed. Bed sheets and pillow have silky feeling. The bar is nice, friendly staff but maybe not much choice in small appetizers. Check in and out very very quick and really friendly. Minor point was no 24h reception so couldnt arrange wake up call after night out. I would stay again if i was in Innsbruck, love the clean and friendly atmosphere in Austria.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank trippbelgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra H, Online Marketing Manager at Adlers Hotel, responded to this reviewResponded 30 September 2014

Hello from the aDLERS! Dear guest from Brussels!

We thank you so much for your stay and the great review on Tripadvisor. Great to read that you completely enjoyed your stay. Nice that you love the location and our design. We are very pleased with the recommendation and would be delighted to welcome you again.
Regarding the 24h reception: we do have 24h reception and are very sorry our team didn't answer the phone, we are sure that is was just a misunderstanding. We hope for your understanding.

Greetings from Innsbruck
Your aDLERS team!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2014

I arrived in Innsbruck late at night, 10pm for a meeting that started the next morning at 8.30pm.

As such I didnt really get anytime to really make use of the hotel but I ate in the rsetaurant on the top deck and watched the darkness descend on the mountains. Innsbruck is a great location. The hotel is clean , well located and has WIFI.

Living in Paris I wasnt used to the room having a bathroom as big as my apartment, the shower was a wet room design so it flooded a little but no big deal. I would stay here again no problem. The rooms all have great views and the hotel had a very relaxed feel

  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra H, Online Marketing Manager at Adlers Hotel, responded to this reviewResponded 30 September 2014

Dear Ian!

We really thank you so much for your review and the stay in our aDLERS Hotel. Great that you had such a good stay and that you enjoyed our service so much.
Thank you for the compliments for our staff - we are happy to help you in every issue.

We send Kind regards from Innsbruck and would be more than happy to welcoming you again.
Kind regards,
your aDLERS Team!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2014

I was very pleased to have chosen Adlers Hotel. Very nice mountains and city view. Very good breakfast and staff services. Very quite and relaxing. Looking forward to have the same experience next year.

Room Tip: Presidential suit is the best room I had there
  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank O H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra H, Online Marketing Manager at Adlers Hotel, responded to this reviewResponded 1 September 2014

Dear guest from Abu Dhabi!

We thank you so much for the review on Tripadvisor and the great feedback regarding your stay in our aDLERS Hotel.
Thank you so much for the compliments for our staff and the offered services. We are already looking foward to welcoming you next year.

Kind regards,
family Ultsch and the whole team!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2014

The newest 4 star Hotel in Innsbruck. Check in not easy, you have to enter the park deck first and find the small reception together with your luggage. Nice room with Air condition and free WLAN. Perfect view, but you can´t open the windows. We liked the bar in the 12 floor, nice staff and good drinks. Location close to the station and 5 minutes to the city. Next time Innsbruck we will return.

Room Tip: Ask for a room with view to the North .... Pick a bigger corner room, if you need more space and go to the bar !
  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank Frank_and_Barbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra H, Online Marketing Manager at Adlers Hotel, responded to this reviewResponded 26 August 2014

Dear Frank!

We thank you so much for your review and are happy to have you as our guest. Great that you like the location and the rooms with our unique view. As service qualität is of highest importance for us, we are happy that your were satisfied with our staff and the service.

We are looking forward to welcoming you again in Innsbruck and thank you very much for the recommendation.
Kind regards,
your aDLERS team!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2014

We really enjoyed our stay at the Hotel Adler. Our room was large and very comfortable, and the windows were wall to wall and ceiling to floor looking straight onto the mountains across the city - the view was spectacular. The restaurant was excellent and the staff welcoming and proffessional and the Terrace Bar was outstanding with spectacular views of the mountains. The only problem we had was that there was no room service menu availble in the room, and to order room service (particularly if you don't speak German) is by going up to the restaurant on the 12th floor, and this defeats the purpose of room service. But overall we were very satisfied with the hotel.

Room Tip: Ask for a room with panoramic windows looking straight at the mountains.
  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Anthony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra H, Online Marketing Manager at Adlers Hotel, responded to this reviewResponded 26 August 2014

Dear Anthony!

First of all we really want to thank you for your stay and the excellent review. We are proud to read that you completely enjoyed your stay in our aDLERS Design Hotel. Thank you also for the nice feedback to our professional team.

We are happy that you enjoyed the visit and hope to welcoming you soon.
Kind regards,
your aDLERS team!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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