Have stayed in this hotel three times now. What can I say, it's pretty much perfect: the staff is helpful and friendly, the rooms are stylish and clean, the breakfast is abundant to say the least, and the rooftop swimming pool... ahh.
The only reason for not giving it five stars is my experience with the spa during our last stay. Basically there weren't a lot of appointments to choose from, when I settled for one that wasn't quite convenient because the manicurist would be unavalable at another time, she ended up being there while I was having another treatment. Also my manicure, while nicely done, lasted 30 minutes before smudging (probably because the nail polish she used was pretty old). Upon arriving at the spa to have it fixed I was told that "usually you wait for two hours". Seriously? I'm not supposed to do anything for two hours after a manicure? No apologies were given. I asked for the polish to be removed and left. The other treatment I had felt very rushed, which is not something you expect in a spa.
On one of the nights we had the three-course dinner in the restaurant, which was very nice. The dishes were exquisite and beautifully served. The staff was friendly, if a bit worn out. My only suggestion to the management would be not to put couples next to large parties with children - we would have preferred something more romantic. My husband was told that it's cheaper if you don't book your dinner in advance and book with the reception upon arrival, so we ended up paying a very moderate sum of money for a high-class dinner))
You have to pay for the garage, but there's a free parking lot, which we always use.
Overall, we really like this hotel, I will avoid the spa the next time though.
- Official Description (provided by the hotel):
- Enthroned high above the rooftops of Kitzbühel, Hotel Schloss Lebenberg enjoys views of an imposing Alpine backdrop. The Palace unites the Magic of days past with the luxuries of today. From here, you will be able to discover the beautiful sights of our Region and enjoy a truly unforgettable stay.Our establishment´s 150 rooms and suites serve as your personal realm of Relaxation and ease. The tastefully furnished rooms provide the perfect Setting for an enchanting vacation.You will discover an Array of culinary delights in our "Residenz" Restaurant. Enjoy the sunrise over an Extended breakfast and, in the evening, allow us to treat you to mouth-watering specialities of Austrian cuisine. ... more less
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- Also Known As:
- Schloss Lebenberg Hotel