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“Decent, but not overly welcoming...” 3 of 5 bubbles
Review of Hotel Bruggerhof

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Hotel Bruggerhof
Ranked #37 of 47 Hotels in Kitzbuhel
Reading, United Kingdom
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Decent, but not overly welcoming...”
3 of 5 bubbles Reviewed 27 April 2014

Myself and a friend stayed here for 5 days in March to enjoy some skiing in Kitzbuhel. My first impression was lukewarm -the hotel was a bit outside of the town (not a big deal, since they have a shuttle to/from the slopes -but it precludes from strolling to bars or restaurants in the evenings), the reception was courteous but I wouldn't go so far as to call it warm and friendly, and the room was serviceable. A nuisance was that we were expecting 2 single beds, but what we got were two single mattresses sitting right against each other on a double frame. Added to that: I had an allergic reaction to the pillow on the first night, and when I told the receptionist (through puffed up eyelids) and asked for a different pillow to be delivered, I later returned to the room to find a second pillow, exactly the same as the first, on top of the one that caused me problems. Rather than trying to pursue it further, I just used a rolled up towel as a pillow for the remainder of our stay. It is also worth noting that there is no wifi in the rooms, only in the lobby.
The spa, obviously quite a recent addition / renovation, was lovely. It had a nice pool and various saunas, baths, showers, relaxation spaces, etc. I would have really liked to have a hot tub after some tiring days on the slopes, but this was the one key thing it lacked.
The food was quite nice -and one of the wait staff did seem more friendly than most of the other employees. I just wish she had been there every day! I was also a bit annoyed to be charged for a cup of tea to take to wait for the shuttle bus immediately after breakfast, when the tea with breakfast was included.
My overall impression is that the staff there just weren't really too bothered about making our stay really enjoyable. This may have been due to the fact that it was low season, and there seemed to only be about 6 sets of guests -but really: that should allow them to be more attentive, not less.

  • Stayed March 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank iantorres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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85 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Truro, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 26 April 2014

Stayed here feb 2014 for a weeks of snowboarding. Ski bus pulls into the hotel car park (5mins to lifts).

Hotel itself was nice; mostly Germans and Austrians (no Brits which made a change). Very clean and staff were all very helpful.

Room was basic but a good size. Everything worked and kept well. No WiFi or internet in room. Was a shame but remember this is a small family run hotel (bring a book).

Food was very good. I allways went into the restaurant late evening and was quite. Service friendly and fast

This is a quite hotel and a bit out of town (nothing really in walking distance); suited me but might not be for everyone.

The spa and swimming pool make this hotel. It really is first class. The hotel is a three star but the spa easily make it four

Room Tip: Ask for the front of hotel
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  • Stayed February 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
Helpful?
2 Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chippenham, England, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 14 February 2014

A warm welcome awaits you and food very high quality excellent spa facilities and lift to main Kitzbühel cable car or bus outside for the fleck
And we will gladly stay again as the scenes are good. I hope that you have a great time like us

  • Stayed January 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Andy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Uckfield, United Kingdom
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 22 January 2014 via mobile

The rooms were basic and the smoking in the bar was unpleasant but aside from that I really enjoyed my stay. The staff were all very helpful and spoke great English.
Clause was the bus driver who took us to the gondola each morning and brought us back in the afternoon. He is a lovely and friendly man who really cares that you have a good holiday.
Thank you to all at the Hotel Bruggerhof!

Stayed January 2014, travelled with friends
Helpful?
1 Thank Carolion1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isle of Man, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 15 October 2013

This is a lovely traditional family-run hotel with stunning views all around. We stayed 2 weeks in August 2013 and really enjoyed our stay. We had a family room on the top floor that was a good size with two shuttered windows and a lovely clean bathroom with two sinks. We had half board and enjoyed most dinners. It took us a while to realise we could ask for something different when our son didn't like the 'grown up Austrian dish' so we asked for chips and you could even ask for pizza, or even ice-cream instead of the other deserts offered on the menu.

The downside was that the campsite is right next to the hotel and during our stay someone had decided to carry out some lumberjack work from 7.30 am on a few mornings. We felt sorry for the campers as they had decided to fell several beautiful firs right next to their caravans early in the morning and carried on chain sawing for several hours later. Surely they didn't need to do it right in the busy summer season! Our room was also near the kitchen (almost above it) so we were woken by the preparation of breakfast on several mornings.

On the good side, we thoroughly enjoyed using the indoor swimming pool and Jacuzzi pools, but didn't make it to the sauna area, which looked inviting. The food was very nice, with some dodgy items served (that we weren't used to) such as aspic, but were perfectly fine if you like that sort of dish. The staff who served us were always polite, friendly and accommodating and you could eat as much as you liked for breakfast (lovely fresh bread). As we had a car we felt the location was lovely, off the beaten track and right next to the Schwarz See where you could swim in the dark 'healthy' water. We were able to travel around a lot and made use of the various cable cars in the area and thought Kitzbuehel was really quaint with it's coloured buildings and traditional Tyrolean style houses.

I would definitely recommend this hotel.

Room Tip: Our room on the top floor faced the Wellness Centre so we could hear the breakfast being prepared ea...
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  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HOlliv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 13 September 2013

We loved our week at The Bruggerhof!
We had a large room with lovely views of the mountains.
The staff were very friendly and made us very welcome.We enjoyed playing mini golf and pit pat.
The sauna, steam rooms and pool were wonderful!!

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Melaniepile59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 18 August 2013

Stayed here last year and thoroughly enjoyed our stay. Pool area is lovely really relaxing. Walk around the lake is nice and there is a restaurant near lake which is nice. Hotel restaurant is slightly overpriced.

Really enjoyed our stay here, need to play pit pat as well and mini golf.

  • Stayed September 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank jennyf586
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Bruggerhof

Property: Hotel Bruggerhof
Address: Reither Strasse 24, Kitzbuhel 6370, Austria
Region: Austria > Austrian Alps > Tirol > Kitzbuhel
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#18 Spa Hotel in Kitzbuhel
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Bruggerhof 3*
Number of rooms: 25
Reservation Options:
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Also Known As:
Bruggerhof Hotel Kitzbühel

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