I must say we were rather apprehensive having read the previous review. We had booked a junior suite direct with the hotel because most trip advisor clientele were enthusiastic but we need not have worried. This is an excellent hotel!
Our room was large with slightly 1990's decor, but everything worked and was spotless. The bed was very comfy and we did not find the lack of air-conditioning a problem - just open a window and let in the cool mountain air!
The family who own the hotel are ever present and very friendly and helpful. Facilities are good with a better than average gym and excellent spa area which includes a steam room, two saunas and hammam. This was always working during the advertised times of 3-7pm.
An afternoon tea is provided and is free. The breakfast buffet is excellent with freshly cooked eggs and bacon if you want it. The five course evening meal was also excellent and included a choice of 3 main courses (one of which is vergitarian) and and a comprehensive salad buffet. Service was first class.
We had free use of the garage with a named reserved space which was a nice touch.
It may not be the best hotel in Austria as a previous reviewer has said but it must be one of the best 4 star hotels in Austria.
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- Also Known As:
- Erika Hotel Kitzbühel