On December 2009 we spent one week agt A-Rosa together with another family with kids. While we liked the hotel and enjoyed the great SPA, we have been dissapointed by the service almost each day we stayed there. Especially poor is the restaurant service, but we also received poor service from the sky-bus shuttle who left us waiting 40' (although driving time from hotel to the sky lift station is only 10') and from the bar & lounge waiters. Too bad for the guys who own the hotel. I would not like to be in their shoes after investing in such a great hotel infrastructure only to be spoiled by employees who have little in common with the hospitality business. Food is interesting, some time excellent, but not very diversified if stay is longer than 2-3 days. Given the poor quality of service , this hotel is not worth the money in spite of the nice rooms and great SPA.
- Official Description (provided by the hotel):
- Kitzbühel - sophisticated charm, majestic scenery.Built in the style of a Tyrolean castle, the A-ROSA Kitzbühel perches on the sunny side of the valley, surrounded by the most beautiful 9-hole golf course in Austria. The views sweep over lush greens from the Wilder Kaiser region to the famous Streif. Kitzbühel is a year-round meeting place for athlets and sports enthusiasts in search of sublime nature and international flair paired with the authentic Tyrolean lifestyle. ... more less
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- Also Known As:
- Grand Spa Resort a-Rosa Kitzbuehel Hotel
- Grand Hotel Kitzbühel