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“Avoid this hotel, Christian, the hotelier was rude dismissive and unhelpful and obstinate.”

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Kolpinghaus Wien-Zentral
Ranked #118 of 359 Hotels in Vienna
Certificate of Excellence
Reviewed 20 November 2009

Although this hotel is clean and the cleaning staff helpful, we found that the main hotelier in the lobby, through which we had the most dealings with was rather rude and unhelpful. We tried to avoid this guy, but everytime we tried to ask questions to one of the more helpful staff we were eventually referred back to him. When checking in we found the hotelier was very dismissive, giving us disgusted looks with snappy answers everytime we asked simple basic questions about the facilities in the hotel.Eventually I asked for the hoteliers name as my two small children had asked why he was so off-hand and he replied "my name is Christian, pleased to meet you" as if to reintroduce and start again, from that moment on he realised that we were unhappy with his service and tried to become helpfull. His mood over our stay duration didnt improve until the last day following requesting his name. I would say there are better friendlier hotels in Vienna in a better location, this one is a little tucked away off the beaten track. Definitely not worth the hassle when you are travelling pregnant with children. Vienna however is a lovely city well worth visiting!

  • Stayed: April 2009, travelled with friends
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1  Thank family_traveller000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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167 - 173 of 636 reviews

Reviewed 29 September 2009

Spent 3 nights in this hotel on our first visit to Vienna. It is ideally located just a few minutes walk from the main sights in the Museum Quarter as well as the Hofburg Palace; there's also an underground station about 3 minutes walk away. Traffic noise wasn't a problem.

The rooms were clean and more than adequate given that we were there for sightseeing and didn't spend a lot of time in them - plenty of hot water for showers and washing. Reception staff were very helpful and multi-lingual. Buffet breakfast was adequate but not the biggest selection I've seen. The only drawback I could find was that there was hardly any seating in the public areas, but again, we hadn't gone to lounge around the hotel.

Plenty of places to eat within walking distance.

  • Stayed: September 2009, travelled with friends
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Thank Wizzer_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
An Agoda Traveller
Reviewed 23 September 2009

  • Stayed: September 2009, travelled solo
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Thank An Agoda Traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 21 August 2009

Kolping Wien Zentral is an ideal hotel for a budget but decent accomodation. What I liked a lot was its cleaningless, the fact that there were a lot of selves in the room, and that the bed was comfortable. Despite the fact that my room was looking at a central street it was sound proof as long as the windows were closed...
The breakfast was very nice and there was also free internet in the room...
Its location was central close to a metro station, to one of the biggest markets of Vienna and to a central shopping street.
Well, what I missed was a small fridge or a mini bar and an air condition as it was hot at mid August there!

  • Stayed: August 2009, travelled with friends
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Thank Takis_Greece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2009

Chose this hotel for its convenient location and reasonable price. It's close to a train station.

The room is clean and spacious, but rather dull. The bathroom is clean, however it looks a bit outdated.

The breakfast is the highlight! There is an array of choices. The Austrians love their meats and cheeses.

The staff are so so. Some are really friendly, some are just not interested.

Overall, it's a relatively good value hotel.

Hint: There is a laundry just a few hundred metres up the Gumpendorferstrasse. It will set you back about 20 euros. Doing laundry in Vienna is expensive!

Hint 2: There is a nice street market near the train station. Good value. Vienna showcases its multi-cultural side. Plenty of Middle-Easter and Asian food for sale.

  • Stayed: December 2008, travelled as a couple
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3  Thank SilverProdigy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2009

As a matter of fact, we only stayed overnight, but were satisfied with what we got: super clean room with modern interior design (as for me, this is surely the only way to keep a property in perfect spick-and-span condition), fine breakfast and helpful staff (even at the e-mailing stage). The only worry we had to face was the question of where to park our car.In the end, we were lucky enough to find a spot in a neighbouring street, which proved to be safe and handy.

  • Stayed: August 2008, travelled as a couple
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Thank Torsika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2009

We stayed there for 3 nights because we celebrated New Year's Eve in Wien. We were a group of 16 persons. It was exactly what we needed because it was cheap, great breakfast, great location, we couldn't ask for more. The staff was very friendly. We stayed in something that looked like an apartment, because it had 2 rooms and a giant bathroom. The rooms had bunk beds, so it was like college all over again and it was fun. It's a quiet area but it's very close to the subway.

  • Stayed: December 2008, travelled with friends
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1  Thank kittengoingwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kolpinghaus Wien-Zentral

Address: Gumpendorfer Strasse 39, Vienna 1060, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Mariahilf
Amenities:
Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#108 Romantic Hotel in Vienna
Price Range: £43 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Kolpinghaus Wien-Zentral 2*
Number of rooms: 90
Official Description (provided by the hotel):
Kolping Wien Zentral is on this location already since 1851, the main building of our house was built completly new in 2007, the new house is nearly 100 % wheelchair accessible, has 90 hotelrooms of 2 star categorie, 4 conference-rooms, a small chappel, parking-garage and 120 rooms for students(only Long-stay). Our central location makes it easy to reach all the sights in the inner-city by walking. Round the corner you find the famlous "Wiener Naschmarkt", the Mariahilfer - Street, the Museums Quarter, and the METROSTATION "Kettenbruckengasse/Naschmarkt" (green line number 4.) We offer 90 double rooms of 3 different categories (DELUX/STANDARD end ECONOMY) - as well as 9 double wheelchair accessible doublerooms. All rooms are furnished with shower/toilet, SAT-TV, telefone, roomsafe and hairdryer, Wifi. Further we have 24 hours reception desk, large buffet breakfast included in all our rates. The conspicuous facade was designed by the the famous austrian painter "Prof. Karl Korab." ... more   less 
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Also Known As:
Kolpinghaus Wien-Zentral Hotel Vienna

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