Although this hotel is clean and the cleaning staff helpful, we found that the main hotelier in the lobby, through which we had the most dealings with was rather rude and unhelpful. We tried to avoid this guy, but everytime we tried to ask questions to one of the more helpful staff we were eventually referred back to him. When checking in we found the hotelier was very dismissive, giving us disgusted looks with snappy answers everytime we asked simple basic questions about the facilities in the hotel.Eventually I asked for the hoteliers name as my two small children had asked why he was so off-hand and he replied "my name is Christian, pleased to meet you" as if to reintroduce and start again, from that moment on he realised that we were unhappy with his service and tried to become helpfull. His mood over our stay duration didnt improve until the last day following requesting his name. I would say there are better friendlier hotels in Vienna in a better location, this one is a little tucked away off the beaten track. Definitely not worth the hassle when you are travelling pregnant with children. Vienna however is a lovely city well worth visiting!
- Official Description (provided by the hotel):
- Kolping Wien Zentral is on this location already since 1851, the main building of our house was built completly new in 2007, the new house is nearly 100 % wheelchair accessible, has 90 hotelrooms of 2 star categorie, 4 conference-rooms, a small chappel, parking-garage and 120 rooms for students(only Long-stay). Our central location makes it easy to reach all the sights in the inner-city by walking. Round the corner you find the famlous "Wiener Naschmarkt", the Mariahilfer - Street, the Museums Quarter, and the METROSTATION "Kettenbruckengasse/Naschmarkt" (green line number 4.) We offer 90 double rooms of 3 different categories (DELUX/STANDARD end ECONOMY) - as well as 9 double wheelchair accessible doublerooms. All rooms are furnished with shower/toilet, SAT-TV, telefone, roomsafe and hairdryer, Wifi. Further we have 24 hours reception desk, large buffet breakfast included in all our rates. The conspicuous facade was designed by the the famous austrian painter "Prof. Karl Korab." ... more less
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- Also Known As:
- Kolpinghaus Wien-Zentral Hotel Vienna