My wife and I have been training for the Vienna Marathon for three months, we booked ths Hotel beacuse a Sports Travel Touroperator recomendation, close to the Marathon Fair and well comunicated with the start and finish. As he have a 4 years old child that was travelling with us, we phoned the hotel 4 days in advance to know if the had babbysitter service available, or they could help to get one. They answered that they could help, we offered them to send an email with all the data to make their task easier.They said it was not necesary and that we could do that when we arrive.
On saturday morning we went to the Hotel to remmeber the babysitter service that was needed for sunday morning, so both will be able to run. They confirmed that they were going to search one for us, we were asked about prices and the wanted lenguage, and they guaranted that a message would be left in the room with the information. After seen that no notice was received at 20.00 pm we went again to desk, and the woman there said she had no information, and worse, she had no knowledge about our request. After waiting half an hour we only could get that nothing had been done, and that at that hour the could not help us. If you are not a runner you can not understand how sad and disappointing is not be able to be in the start line with 12 weeks training on your back. We only received a soft apology. And one of us was forced to renounce to do what had been preparig so excited.
- Official Description (provided by the hotel):
- Minutes from Vienna's lively center stands the Courtyard Vienna Prater/Messe. Ideally located in the business quarter "Viertel 2", our modern hotel sits near the Vienna fairgrounds, Reed Exhibition Messe Wien, the green Prater and the Ernst Happel stadium. The city center can be reached within 10 minutes as the hotel offers direct access to the underground U2. All major highways and the airport are within immediate reach away by car. All guest rooms offer individual air condition, comfortable Courtyard beds, laptop safe, W-LAN, flat screen with satellite TV, coffee & tea making facilities, refrigerator, iron and ironing board and hair dryer. On the 8th floor we provide on 430 m2 of fitness and wellness overlooking Vienna. Work-out in our cardio and strength training area with professional support and then relax in our panorama sauna, steam bath, solarium and relaxation room. At our restaurant, allow us to make you feel comfortable by experiencing the traditional flair of Viennese hospitality together with our modern and contemporary interpretation of culinary art. Experience real treat by tasting local products combined with fresh herbs, luscious and crisp vegetables and a drink of fantastic, high quality Austrian wine. Savor fresh seasonal specialties, popular Viennese classics or American delicacies of our international hotel cuisine. ... more less
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- Also Known As:
- Courtyard By Marriott Vienna Messe Hotel Vienna
- Vienna Courtyard