**Location: Do you want a hotel within the city center, or at least within walking distance of the city center? Do you want to be surrounded by idyllic Viennese architecture and splendor? Would you like a location where you have a plethora of cafes and restaurants to choose from? Then this hotel is NOT for you.
The Rainers hotel is located off the beaten path, about a 10-20 minute tram ride (depending on whether or not there are delays…we only experienced this once and it took 20 min with the delay) from the city center. The location itself I would describe as urban; that is, the buildings are generally from the mid-20th century and the surrounding areas are more industrial than baroque. For those who are not used to urban sprawl, this area may seem unsafe, although I personally do not feel it is dangerous. There is not much to see near the hotel, with the exception of a church just down the street near the tram station, so don't expect majestic views of Vienna from here. So, for anyone that is comfortable with a small commute via public transportation and the urban location, this hotel is a good choice.
**Rooms: Do you want a clean, spacious (as far as Europe is concerned), and modern room? Would you like to be in an area that is generally very quiet (not close to bars/restaurants/train stations/etc)? Then this hotel IS for you. (Those of you traveling from the United States who have never been abroad: generally rooms in "cheaper" or older European hotels are small. You may read this review and think that by my saying the room is spacious, it means it is similar in size to a hotel room in the States. It's not. It is, however, larger than what you would normally get for a room at this price.)
The rooms have been recently renovated and are very clean. In Vienna, when you ask for a double room, you will get 2 single beds pushed together. There is a flat screen TV, English channels including CNN, BBC and Al Jazeera, as well as various channels in German and Italian. There is a DVD player (keep in mind that DVD players have regional specificity, that is a US DVD will not play on the player), and our room had a mini bar (outrageous prices though). There is also a hot water pot with tea and instant coffee, and a safe that is big enough to put a laptop in. The bathroom was clean and new. Our only complaint was that the pin you pull up to use the shower was stuck the first day, but this was fixed by day 2. Housekeeping came in every day while we were out and vacuumed, wiped down surfaces, and changed the towels.
**WiFi: WiFi in the rooms is NOT free! I thought it was when I booked, but I was mistaken. It is 12 euro/day for WiFi in the room or 18 euro for 3 days of use. If you do not want to pay, there are 2 Mac computers in the lobby that can be used for the Internet for free. However, they seem like they are constantly in use, so be aware that you may have to wait.
**Breakfast: Breakfast is buffet style from 6:30 to 9:30 am and costs extra. Do you want a breakfast with traditional American items such as pancakes, waffles, cold cereals, white bread and cold juices? Then the breakfast is NOT for you. Although the spread is quite impressive, if you have a picky eater in your family, chances are they might have a hard time finding something they want to eat.
Breakfast items: Assorted rolls/breads (all of which have some sort of grain/seed/flavor added), jams/jellies in all flavors, butter, scrambled eggs, fried eggs, boiled eggs, 4 different kinds of sausage, baked beans, 5 different kinds of artisan cheeses, sliced cheeses, sliced meats, smoked salmon, sliced veggies, bacon, coffee, tea, 4 juices (served at room temperature), and assorted desserts/pastries.
I personally felt breakfast was worth it because I could get whatever I wanted and go back for seconds. I used it as an opportunity to stuff myself and then I wouldn't be hungry until almost dinner, thus saving money by not eating at the tourist locations I was visiting.
**Staff: The staff that I interacted with were all very friendly. They spoke very good English and were able to give us directions to the closest tram stop and how to get to certain places of interest. I always think it is worth it to speak a small amount of the native language (please, thank you, yes, no, hello, goodbye) and I think they appreciate the effort, although here it is not necessary.
Location- not ideal, but manageable
Rooms- Spacious, clean, modern
WiFi- Free in lobby, pay in room
Breakfast- Excellent as long as you are not picky
Staff- Friendly and speak English
- Official Description (provided by the hotel):
- The centrally located 4* Rainers Hotel in Vienna is the perfect starting point for your stay in the Austrian capital thanks to its spacious parking lot and the good public transport connection. Vienna central railway station -characterised by excellent transport connections is within a stone´s throw of Rainers Hotel. The Business Center at Wienerberg and the business district Euro Plaza are only minutes away, just like the city center of Vienna. The hotel in Vienna, which was opened in 2009, delights its guests with personal service and best quality. Our friendly reception team is available for you 24 hours in order to make your stay memorable. The rich breakfast buffet includes numerous hot dishes as well as a lacto- and gluten-free choice. In the evenings, our guests dine like stars at the unique Dinner of Fame at Rainers Winter Garden. From October to May, there is a seasonal Sunday Brunch and from June to August, a BBQ is held at the terrace on Wednesdays. Our Sunday Brunch and BBQ take place every other week. ... more less
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- Also Known As:
- Vienna Rainers Hotel