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“Not a hotel as presented on Booking.com, but a pension” 3 of 5 bubbles
Review of Pension De Lux

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Pension De Lux
Ranked #329 of 367 Hotels in Vienna
Prague, Czech Republic
Level Contributor
52 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Not a hotel as presented on Booking.com, but a pension”
3 of 5 bubbles Reviewed 15 November 2011

Quite a nice pension with kind staff. Good value for money, price is good taking into consideration that the hotel is located only two blocks away from the main shopping avenue. There is an extra charge for breakfast and also for parking. The room as well as bathroom wasn't very clean, we had quite a few hair also in our bed! Reception works only during daytime. I wouldn't choose it again.

  • Stayed September 2011, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Diana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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36 reviews from our community

Traveller rating
    6
    15
    7
    4
    4
See reviews for
2
17
5
1
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Turkish first
  • Any
English first
Moscow
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 7 October 2011

All rooms of the Pensio De Lux were located on the first floor, they were clean spacios and well equiped. We were absolutely satisfied with the breakfast and the location.
But the church bells at 7 am than at 7.15 next time at 7.30 etc as well as the roadworks made us get up early and see more Vienna attractions.

  • Stayed September 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank natic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franconia, Germany
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 24 August 2009

This guesthouse is located in 5 min walking distance to the metro station "Längenfeldgasse". From there it is only 4 stops to "Karlsplatz" in the center of the city. The neighbourhood was probably not the best, but we never felt uncomfortable or even unsecure.
The bells of the church next door were not ringing during the night, so they did not bother us.
The rooms were basic but quite large, new and very clean. The beds were really comfortable. We've stayed on a special offer for 56 EUR per double room which is a really good value for this guesthouse. We would definetly stay there again.

  • Stayed August 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank funnyphys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 9 January 2009

This is a relatively new, family-owned pension. For 72 EUR per night, it's a pretty good value. It's located on a small, quiet street off a major street (Mariahilfer Strasse), but the downside is that it's a 10-15 minute walk from the nearest public transport.

What I didn't like about this place was the way it was managed. The check-in process took forever, and the reception area was not always manned. I've stayed in family-run inns before, and I understand that they may be a bit understaffed. But in those other places, whatever was lacking in professional management was more than made up for in terms of warmth and friendliness of the staff. Pension De Lux had neither.

If I had a choice, I would probably not stay here again.

  • Stayed October 2008, travelled with friends
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank AinsleyQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Vienna hotels

Frankfurt, Germany
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 22 November 2008

This is a recently opened (2008) family-run pension located in a quiet street intersecting a major street (Mariahilfer Strasse). One has to walk 10 minutes to the major street for public transport. The neighborhood seems quiet and peaceful.
As it is family owned and relatively new, one can say that it's not very professionally operated. If one expects to arrive outside the core hours (8:00 to 12:30 and 16:30 to 21:00), one has to notify the pension owner in order to check-in. When we arrived at the hotel, it was around 1pm. There was a guy (seems like the owner) standing in front of the entrance smoking, and he let us waited for 15 minutes while he was enjoying his cigarette. The check-in process took another 15 minutes. We had to pay to full amount upon check-in and the receipt was in MS Word format. We got a big room at the ground floor with a bathroom that has a bathtub. The room is newly funished, furniture are new but they look like those from Ikea :). For the price of 72 eur per night, I think it's a good value. We stayed in the pension for a total of 4 nights. We would have been satisfied if not because of an unpleasant incident on the last night of our stay. Around 11 pm that night, we heard loud noises (music, laughters) from outside. As I was already in my pyjama, I didn't go out of my room but just took a peek from the door. It was the owner with a large group of people (more than 10) in the lobby area. The owner saw me but did not acknowledge me, it seems that they were drinking. We thought maybe they would stop by midnight, but the noise continued past 2 am and I was only able to sleep after they stopped. Given that there are many rooms at the ground floor and our room is not the closest to the reception area, I think we were not the only ones who got affected by the noise. We felt very disappointed about the lack of professionalism of this pension.

Stayed October 2008
Helpful?
1 Thank BellieFrankfurt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pension De Lux

Property: Pension De Lux
Address: Reindorfgasse 20, Vienna 1150, Austria
Region: Austria > Vienna Region > Vienna
Amenities:
Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #329 of 367 Hotels in Vienna
Price Range (Based on Average Rates): £
Hotel Class:3 star — Pension De Lux 3*
Number of rooms: 10
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