We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent location, very good experience”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Steigenberger Hotel Herrenhof Wien
Ranked #31 of 362 Hotels in Vienna
Certificate of Excellence
GreenLeadersGold level
Basel, Switzerland
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Excellent location, very good experience”
Reviewed 14 July 2013

Steigenberger Hotel Wien
Stayed two nights for a business meeting at the Steigenberger Herrenhof hotel. Taxi cost from the airport 40€. Due to the excellent location at the center of Vienna it seems to be relatively fully booked, therefore I finally was checked in at 14.00 (which is guaranteed). I was upgraded to a superior room, which was very good: spacious with a small balcony looking at a quite side street. Internet was free at ok speed (during the evening it became slower). Room was clear and in a good shape.
The restaurant is Ok, service is good and the food decent.
Interesting is that smoking is allowed inside the café / bar (not in the restaurant though). Air circulation was however ok so that I did not feel any disturbance.
Overall a very good experience. The location is the clear advantage of the Steigenberger Hotel.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tono1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,626 reviews from our community

Traveller rating
    1,679
    716
    167
    43
    21
See reviews for
459
1,261
100
517
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (116)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Lucerne, Switzerland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 July 2013

It was not my first time in this hotel. When I was there for the first time 4 years ago, it was after renovation, fresh and shiny. Now for me the hotel looks a little bit "worn". I faced some problems at the reception. A guy from reception was hardly speaking English and we had some difficulties. Due to a bellboy, we solve somehow the problem. To be honest for me it is a mystery why a bellboy speaks English then a receptionist. However, in general personnel is quite attentive. My father had a birthday and management sent a birthday card with a chocolate cake and candle. Its a trifle but still pleasant. I think that this place is pricy, many other hotels are cheaper: Hilton, Savoyen etc. Probably the price is like this because of location. It is situated in 5 minutes from the main shopping area: Graben str, Stephan platz...
To sum up, I would recommend other hotel. Thanks God, there is no any problem with hotels in Vienna.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Iryna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
philippines
Level Contributor
41 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 1 July 2013

Stayed overnight in transit to Linz. The outside of the hotel looked just like any ordinary building that you could easily lose your way. However its located is very near the train station and walking distance from St. Stephen' s church and the shops. Hotel staff was very efficient although not very friendly looking. Room was ok, bathroom was bigger than most. Loved the breads and food served in the restaurant. buffet breakfast had a lot of choices. Spa was lovely and the gym, although small was ok for my purpose. Will stay here again.

  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank petunia415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Horsham, United Kingdom
Level Contributor
7 reviews
Reviewed 27 June 2013

We had a brilliant and memorable stay at the Steigenberger for our 10th wedding anniversary. I phoned ahead and reservation staff and concierge were very helpful and prompt in helping to prep the room with sparkling wine, strawberries and flowers. The concierge even picked up my tickets for the opera so I didn't have to worry about anything.
The Hotel has an excellent location and is within walking distance of pretty much everything and otherwise you take the underground which is around the corner or use the bike renting station across the road.
Rooms were well sized and comfortable. Wifi signal could have been a bit stronger but it was free and still worked well but Skpe was pushing it.
We didn't eat at the Hotel as there were plenty of good places around and we did the cafes (Cafe Central and Demel around the corner for breakfasts).
Overall we had a great stay in the hotel with nice, friendly and helpful staff.

Room Tip: Delux Room had free Wifi and Minibar. We were on 6th floor which had a great view.
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin
Level Contributor
47 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 24 June 2013

Excellent location right in the center of town, pedestrian zone (except taxis). Easy to reach from the airport by public transportation. Subway station "Herrengasse" (U3) 100 meters away. Famous Cafe Central is just one block away. Spacious comfortable room, modern bathroom. Breakfast buffet could have been of a bit higher quality. Personnel very friendly. Half a day we had no water due to a water pipe break; this, I think, can happen anywhere. However, no price reduction or some bonus was offered. Still, I enjoyed the stay.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HerthaBSCBerlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Britain
Level Contributor
6 reviews
Reviewed 14 June 2013

Had lovely stay in this very good central location. We found staff very efficient and pleasant. Breakfast excellent. Small criticism milk/tea not replemished daily in our room--only had to ask but did not want to seek staff out re this daily--suggestion would be to put milk in fridge on a daily basis. Or several before stay begins. Internet access poor during our stay. Would come again. Thanks to all for a memorable holiday.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EPerwanger, General Manager at Steigenberger Hotel Herrenhof Wien, responded to this review, 17 June 2013
Dear A S

thanky you very much for writing a review on your stay with us. We appreciate your input to optimize setup in our rooms and will of course take this to our next quality meeting in order improve the replenishment services for the minibars/coffee and teamaking facilities.
With regards to the internet service, we have signed a new agreement in order to increase bandwith and availability in peak hours. This will go live latest in August this year as soon as the technical works are completed and should avoid any troubles in the future.
Thank you again and kind regards
Elisabeth Perwanger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canton of Bern, Switzerland
Level Contributor
215 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed 5 June 2013

As a couple we spent another night at the Herrenhof and again everything was perfect - starting with the friendly car valet service, over to the nice and efficient reception, to the perfectly fresh overall presentation of the hotel, to the nicely decorated, spacious, quiet and very clean room and ending with the copius breakfast.
We definitely recommend the Herrenhof especially for the demanding city traveller.

Room Tip: Check for special rates, on the hotel website and specialized travel platforms, as these rates may v...
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shiput99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Vienna hotels
Inner City
Radisson Blu Style Hotel, Vienna
Inner City
The Ring Hotel
The Ring Hotel
#27 of 362 in Vienna
4.5 of 5 bubbles 969 reviews
Inner City
The Guesthouse Vienna
The Guesthouse Vienna
#2 of 362 in Vienna
5.0 of 5 bubbles 780 reviews
Show Prices
Show Prices
Show Prices
Inner City
Park Hyatt Vienna
Park Hyatt Vienna
#7 of 362 in Vienna
5.0 of 5 bubbles 969 reviews
Inner City
Palais Hansen Kempinski Vienna
Neubau
Hotel Sans Souci Wien
Hotel Sans Souci Wien
#1 of 362 in Vienna
5.0 of 5 bubbles 1,334 reviews
Show Prices
Show Prices
Show Prices

Been to Steigenberger Hotel Herrenhof Wien? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Steigenberger Hotel Herrenhof Wien

Property: Steigenberger Hotel Herrenhof Wien
Address: Herrengasse 10, Vienna 1010, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Inner City
Amenities:
Bar / Lounge Business Centre with Internet Access Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Vienna
#11 Spa Hotel in Vienna
#26 Romantic Hotel in Vienna
#26 Luxury Hotel in Vienna
#27 Business Hotel in Vienna
#33 Family Hotel in Vienna
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Steigenberger Hotel Herrenhof Wien 4.5*
Number of rooms: 196
Official Description (provided by the hotel):
An unforgettable performance at the Burgtheater, window shopping on Graben, a business dinner overlooking Stephansplatz, or a leisurely tour in a horse-drawn carriage, amid the imperial grandeur that gives the city its unique charm - Vienna is in a class of its own.Many of Vienna's greatest attractions are right on our doorstep. Located in the government quarter in the first district, the Steigenberger Hotel Herrenhof is in the very heart of the old town. The hotel, restaurant, cafe and bar are popular among business and leisure travellers alike. Take a stroll past the Hofburg, Kohlmarkt, State Opera House and the many other nearby sights. Most of Vienna's cultural treasures are just a short walk from the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Ebookers, Odigeo, Priceline, Southall Travel, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd, HotelQuickly and Hotel.de so you can book your Steigenberger Hotel Herrenhof Wien reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Steigenberger Hotel Vienna

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing