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“Great location”

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Steigenberger Hotel Herrenhof Wien
Ranked #29 of 360 Hotels in Vienna
Certificate of Excellence
GreenLeadersGold level
Nottinghamshire
Level 6 Contributor
265 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
“Great location”
Reviewed 17 May 2014 via mobile

Stayed here for conference straight opposite however hotel is very well placed for the u3 and centre. Just round the corner from all the main sights and a safe street. Rooms good with lots of space for clothes and luggage. Air con not very effective so would not like to be here in height of summer. Lovely looking bar but as smoking allowed did not go in, they are forgetting many international visitors do not like smoking.

Stayed May 2014, travelled on business
Helpful?
Thank HolidayGB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,834 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (122)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
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English first
Dubai, United Arab Emirates
Level 4 Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 15 May 2014

We loved staying at the Steigenberger in Vienna and thought we would make it our regular hotel whenever we are in Vienna.
The location was perfect and the the room was spacious, clean and comfortable. The breakfast buffet was delicious with everything from eggs and cold cuts, to pastries and cereals.
Service was efficient and the staff was helpful; though the front desk staff can be a little friendlier.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Milanese2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna
1 review
Reviewed 14 May 2014

Nice historic property.
The staff is very busy - therefore not always friendly, they ask the questions, what they have to ask - but not really passionate. Only at the second request with waiting time they get better.
Interior could be better quality, especially the matresses (for a 5 star hotel).
No Miles if you book via Easytobook

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Hermann Alexand... L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 8 May 2014

This is a great hotel in the centre of Vienna which also benefits from having an underground train station a few feet from the main entrance. Our room was on the top floor of the hotel and was spacious and modern with large windows on two sides.

Breakfast was excellent and the variety on offer was enormous and plentiful. The restaurant staff were incredibly helpful and nothing was too much trouble - this was true of all the hotel staff throughout our three night stay.

Although we found it to be quite common in Vienna, and it's entirely a matter of personal preference, my sole criticism of this hotel is that guests are free to smoke in the hotel bar and many did.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EPerwanger, Geschäftsführer at Steigenberger Hotel Herrenhof Wien, responded to this review, 9 May 2014
Dear 806ChrisM806!
We are glad to read, that you liked your stay at Steigenberger Hotel Herrenhof.
Thank you for taking the time to comment on your stay. We are pleased to learn that you enjoyed your stay with us and that our service and performance level met your expectations.

Smoking is allowed only in the bar, but we offer non-smoking alternatives at the “Herrlich”. Austria has still no clear rules on this issue. Thank you for your understanding.

We look forward to welcoming you back very soon.

Kind regards
Elisabeth Perwanger
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town, South Africa
Level 5 Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 7 May 2014

we found our stay at the herrenhof very pleasurable, especially since the location is really perfect. the room was a little small, but was nicely designed and clean. we also liked the bar, since it is not over crowded and therefore quiet. FYI: breakfast was not included and so at check-in we booked breakfast for 22 euros per person for the first morning. it was not really worth it for that price. the following morning we had an excellent breakfast at the cafe central, one of vienna's most famous coffee houses and right next door to the hotel. :-) for less money. go there! or any other coffee house near by.... :-)

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elkspitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EPerwanger, Geschäftsführer at Steigenberger Hotel Herrenhof Wien, responded to this review, 9 May 2014
Dear elkspitt!

Thank you very much for taking the time to comment on your stay at Steigenberger Hotel Herrenhof.
We are happy to read, that you like our design and bar.
For your future stays we recommend a “deluxe” room, it is more spacious and the minibar is included every day. We are sorry that our breakfast did not meet your expectations entirely.

We hope to welcome you back soon at the Steigenberger Hotel Herrenhof.

Kind regards
Elisabeth Perwanger
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level 5 Contributor
87 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 7 May 2014

I stayed in this hotel for 2 nights. It is really perfectly located, next to the Hofburg and in the city center.
The hotel is very clean, in a very good condition. The room is comfortable, the breakfast buffet is good.
My only regrets were that the bed covers are a bit small and that the window curtains don't really blind the windows.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FredK1412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EPerwanger, Manager at Steigenberger Hotel Herrenhof Wien, responded to this review, 8 May 2014
Dear FredK1412,
thank you very much for giving your feedback on your stay with us here in Vienna.
I am happy to read that you enjoyed you stay with us and there ist good news for the "quick wins" you mentioned. We are presently finalizing our capital plan to solve this issue and should start very shortly with the first set of rooms where the blackouts are not sufficient occurs.
Also should you wish larger bedcovers, we hold different types in our housekeeping. Maybe you want to send us your personal details under Verena.druml@herrenhof-wien.steigenberger.com and we can take note in our systems for your next stay.
Thank you very much and hope to see you soon in Vienna again.
Elisabeth Perwanger
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 5 Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 May 2014 via mobile

I don't normally expect this in European hotels but Steinberger Veinna amazed me. It was my wife's birthday. Not sure how they came to know about it but, they congratulate her, had a reserved table for breakfast for us and gave her a small cake. That's attention to details.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Hussainalqemzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EPerwanger, Geschäftsführer at Steigenberger Hotel Herrenhof Wien, responded to this review, 9 May 2014
Dear Hussainalqemzi!

Thank you for staying at Steigenberger Hotel Herrenhof and for giving feedback to us.
It is fantastic to hear that you and your wife had a great time with us.

Please do not hesitate to contact us for future reservations or any special requests for your next stay.

Kind regards from Vienna
Elisabeth Perwanger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Steigenberger Hotel Herrenhof Wien

Property: Steigenberger Hotel Herrenhof Wien
Address: Herrengasse 10, Vienna 1010, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Inner City
Amenities:
Bar / Lounge Business Centre with Internet Access Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Vienna
#10 Spa Hotel in Vienna
#24 Luxury Hotel in Vienna
#26 Romantic Hotel in Vienna
#27 Business Hotel in Vienna
#33 Family Hotel in Vienna
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Steigenberger Hotel Herrenhof Wien 4.5*
Number of rooms: 196
Official Description (provided by the hotel):
An unforgettable performance at the Burgtheater, window shopping on Graben, a business dinner overlooking Stephansplatz, or a leisurely tour in a horse-drawn carriage, amid the imperial grandeur that gives the city its unique charm - Vienna is in a class of its own.Many of Vienna's greatest attractions are right on our doorstep. Located in the government quarter in the first district, the Steigenberger Hotel Herrenhof is in the very heart of the old town. The hotel, restaurant, cafe and bar are popular among business and leisure travellers alike. Take a stroll past the Hofburg, Kohlmarkt, State Opera House and the many other nearby sights. Most of Vienna's cultural treasures are just a short walk from the hotel. ... more   less 
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Also Known As:
Steigenberger Hotel Vienna

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