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“hotel of great pleasure”

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Steigenberger Hotel Herrenhof Wien
Ranked #29 of 360 Hotels in Vienna
Certificate of Excellence
GreenLeadersGold level
tel aviv
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“hotel of great pleasure”
Reviewed 9 June 2014

we have been in this hotel 4 nights, i must say that everything was absolutly perfect! we came quiet early and got a room which didn't seem to look like de-luxe room: narrow bed, small room, we went back to the reception and the woman there was very nice, imidiantly gave us another room which turned to be much bigger and wide bed. so, we had a wonderful time there, very recommended. if somebody from the hotel is reading it, i would suggest - its time to buy new towels, and be more generous with soap, shower cap ect. but these are small things.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank binadresner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EPerwanger, Manager at Steigenberger Hotel Herrenhof Wien, responded to this review, 3 July 2014
Dear guest “binadresner”,
thank you for staying at Steigenberger Hotel Herrenhof and for giving feedback to us. We are glad that our employees and our standards fulfilled your expectations. We made a note in your guest profile and for your next stay in our hotel you will get a bigger amount of amenities in your room.
We look forward to welcoming you back very soon.

Best regards from Vienna,
Yours Elisabeth Perwanger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,850 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (122)
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English first
London, United Kingdom
Level 4 Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 29 May 2014

Really nice hotel, extremely helpful reception. Not the largest room, but fine for one night. Not enough room around the sink in the bathroom. Good location for exploring.
Breakfast extremely overpriced.

  • Stayed April 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank katiecake83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haifa, Israel
Level 4 Contributor
43 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 28 May 2014

I liked the hotel. A lot.

Pros:
Location was perfect for touring Vienna.
Reception was quick and courteous..
Room 509 (corner room) was large and quiet, and 6 windows were great for light and fresh air.
Bathroom was perfect size, and very well maintained.
Beddings were top quality.
WiFi signal was good throughout.

Cons:
Mattress was slightly too soft for my taste. Really, just slightly.
Bathroom amenities were not top notch.
WiFi required registration several times a day.
There were 3 news channels in English, and one sports channel - a rather poor selection.
By far my biggest gripe: the "Business center" is neither. A single computer with German keyboard, running Windows 7, with Internet Explorer browser and Office 2013 suite - and that's it. I had to use Google virtual keyboard to type in English… I am computer literate and still found it hard to do even the most trivial thing - web check-in and printing a boarding pass.

I didn't care to sample breakfast - I thought that 56 Euros for the two of us per day were far too much, especially since there were so many close-by alternatives.
Also, I didn't check the Spa/Gym - I was too busy touring the city.

All-in-all, an excellent choice and highly recommended.

Room Tip: High floor, corner room facing Herrengasse (e.g. 509).
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Neta_Amit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
147 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 19 May 2014 via mobile

This Steigenberger location has friendly and attentive staff. They greeted us warmly and later offered us high quality umbrellas for our tours of the city's sights. The staff in the breakfast buffet were friendly and efficient. The food offerings were good. The room was large, comfortable and well appointed.
The hotel is adjacent to the escalator to the efficient subway system. Recommended.

Stayed May 2014, travelled as a couple
Helpful?
Thank Maineville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottinghamshire
Level 6 Contributor
266 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed 17 May 2014 via mobile

Stayed here for conference straight opposite however hotel is very well placed for the u3 and centre. Just round the corner from all the main sights and a safe street. Rooms good with lots of space for clothes and luggage. Air con not very effective so would not like to be here in height of summer. Lovely looking bar but as smoking allowed did not go in, they are forgetting many international visitors do not like smoking.

Stayed May 2014, travelled on business
Helpful?
Thank HolidayGB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 4 Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 15 May 2014

We loved staying at the Steigenberger in Vienna and thought we would make it our regular hotel whenever we are in Vienna.
The location was perfect and the the room was spacious, clean and comfortable. The breakfast buffet was delicious with everything from eggs and cold cuts, to pastries and cereals.
Service was efficient and the staff was helpful; though the front desk staff can be a little friendlier.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Milanese2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vienna
1 review
Reviewed 14 May 2014

Nice historic property.
The staff is very busy - therefore not always friendly, they ask the questions, what they have to ask - but not really passionate. Only at the second request with waiting time they get better.
Interior could be better quality, especially the matresses (for a 5 star hotel).
No Miles if you book via Easytobook

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Hermann Alexand... L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Steigenberger Hotel Herrenhof Wien

Property: Steigenberger Hotel Herrenhof Wien
Address: Herrengasse 10, Vienna 1010, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Inner City
Amenities:
Bar / Lounge Business Centre with Internet Access Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Vienna
#10 Spa Hotel in Vienna
#24 Luxury Hotel in Vienna
#26 Romantic Hotel in Vienna
#27 Business Hotel in Vienna
#33 Family Hotel in Vienna
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Steigenberger Hotel Herrenhof Wien 4.5*
Number of rooms: 196
Official Description (provided by the hotel):
An unforgettable performance at the Burgtheater, window shopping on Graben, a business dinner overlooking Stephansplatz, or a leisurely tour in a horse-drawn carriage, amid the imperial grandeur that gives the city its unique charm - Vienna is in a class of its own.Many of Vienna's greatest attractions are right on our doorstep. Located in the government quarter in the first district, the Steigenberger Hotel Herrenhof is in the very heart of the old town. The hotel, restaurant, cafe and bar are popular among business and leisure travellers alike. Take a stroll past the Hofburg, Kohlmarkt, State Opera House and the many other nearby sights. Most of Vienna's cultural treasures are just a short walk from the hotel. ... more   less 
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Also Known As:
Steigenberger Hotel Vienna

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