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“Lovely hotel, great location”

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Steigenberger Hotel Herrenhof Wien
Ranked #29 of 358 Hotels in Vienna
Certificate of Excellence
GreenLeadersGold level
Reviewed 21 July 2014

Excellent hotel with beautiful rooms. Close to metro but most sights are within walking distance.
Easy to get to the hotel from the train station. Lots of restaurants, nice stores and lively squares around the corner. Great vegetarian place down the street - Freshii. We would definitely stay here again.

  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank cdsp4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EPerwanger, Manager at Steigenberger Hotel Herrenhof Wien, responded to this reviewResponded 28 July 2014

Dear cdsp4,

We highly appreciate you taking the time to comment on your recent stay with us and are more than happy to read, that you enjoyed your time at Steigenberger Hotel Herrenhof.

It is wonderful that you could benefit of our perfect location in the heart of Vienna and experienced a great service at our property.

We are looking forward to seeing you back soon!

Best regards from Vienna,

Yours
Elisabeth Perwanger
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,319 - 1,325 of 3,314 reviews

Reviewed 20 July 2014

Great service by hotel staff, room is new, trendy and clean. Close to historic centre. Minibar is included in the room rate! One of the best hotels I have been to. Would recommend to anyone finding a hotel in Vienna.

  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Earthangel10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EPerwanger, Manager at Steigenberger Hotel Herrenhof Wien, responded to this reviewResponded 22 July 2014

Dear Earthangel10,

thank you for choosing the Steigenberger Hotel Herrenhof and for taking the time to comment on your stay. We are pleased to learn that you enjoyed your stay with us and that our service and performance level met your expectations. It is important to us to get regular guest feedback in order to optimize our services and adapt them to our customer needs.

The entire Steigenberger Herrenhof team would be delighted to welcoming you back soon.

Best regards from Vienna,

Yours
Elisabeth Perwanger
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014

My wife, 2 kids (ages 5, 3) stayed for 5 nights in June. The hotel is incredible. It definitely has a 4 star feel from the moment you enter and never lets down. The location is perfect. We arrived by train, came off the elevator out of the metro station and the hotel was right there! It is very convenient to walk to many of the landmark sites, cafes, shopping, and dining. The staff is great and very accommodating. We needed clothing pressed for an event and they had it done and back to us in probably one hour. An airport taxi was secured and ready for us, at 4am, in less than 3 minutes.

The room was beautiful. Very modern and posh. The bathroom and tub/shower are really large and included great amenities. There is a lot of closet space - maybe as much as any hotel I've stayed. A nice feature is the free mini-bar refill each day. Not just having a cold beer to come home to each day (without the guilt of the cost), but having 2 bottles of water to take with you each day before setting off to sightsee is something parents can appreciate. The hotel is also incredibly quiet despite being on a relatively busy street.

Great place to stay!

  • Stayed: June 2014, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank JKJKJKEK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EPerwanger, Manager at Steigenberger Hotel Herrenhof Wien, responded to this reviewResponded 22 July 2014

Dear JKJKJKEK,
Many thanks for your friendly comments on your stay at Steigenberger Hotel Herrenhof. We are pleased that you liked the central location and easy access to the public transport network.
It is fantastic that you had a wonderful time in Vienna and in our hotel. Receiving feedback like yours shows us that our daily efforts are being appreciated.

We hope to welcome you back very soon.

Best regards from Vienna,
Yours Elisabeth Perwanger
General Manager

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Reviewed 17 July 2014

Based on some of the reviews listed here, we took a de luxe room and were very happy with the spacious accommodation. Not to mention the free minibar which gives you a couple of beers and soft drinks each day.
We were on the 4th facing onto Herrengasse and the room was perfectly quiet; the only noise from outside being the clip-clop of the occasional passing fiakers.
The hotel breakfast was excellent. The service perfect...and one could not be better located in Vienna: close to everything and yet without hordes of tourists passing all the time.
The only thing I would change is the upcharge for the wifi: basic is included but to get acceptable speeds there is a charge...should be bundled with the room.

Room Tip: Rooms that do not overlook other rooms (the hotel has some rooms that look directly into others.
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank ifenwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EPerwanger, Manager at Steigenberger Hotel Herrenhof Wien, responded to this reviewResponded 22 July 2014

Dear ifenwick,

thank you very much for your nice comments about your stay at Steigenberger Hotel Herrenhof. It is very important for us to get your feedback to check and to extend our quality of service.

We are happy to read that you liked our central location, our rooms and the included mini-bar.

We are looking forward to welcome you back soon at the hotel.

Best regards from Vienna,
Yours Elisabeth Perwanger
General Manager

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Reviewed 16 July 2014

A very nice hotel and an even better location. Most things that you will want to visit are within walking distance of the hotel. The rooms are very modern, heated bathroom floors, motorized shades and comfortable beds. The room we had was small but had everything we needed except a grab bar at the tub. The restaurant was excellent. Not many people were eating there but the food was great. Breakfast was a large buffet with a variety of meats, fruits, breads etc. The bar was large and had live entertainment (with a cover charge) one of the nights we were there.

Room Tip: If you think you need a grab bar in the bathroom tub, you should mention it when you book your room.
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  • Stayed: April 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank deborah r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EPerwanger, Manager at Steigenberger Hotel Herrenhof Wien, responded to this reviewResponded 22 July 2014

Dear Deborah R,

thank you very much for taking the time to comment on your stay at Steigenberger Hotel Herrenhof. We are happy to read, that you like our design of the rooms and our bar. For your future stays we recommend a “deluxe” room, it is more spacious and the minibar is included every day.

We hope to welcome you back soon at the Steigenberger Hotel Herrenhof.

Kind regards
Elisabeth Perwanger
General Manager

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Reviewed 9 July 2014

This was a great hotel experience.

The hotel location cannot be better, most everything in Vienna is within walking distance.

The hotel is set in an older beautiful building that has been completely remodeled and modernized on the inside. rooms are large and clean with a very modern feel, the lobby and bar area are terrific, and service is attentive and pleasant.

to top it all off, it is one of the most affordable 5 star hotels in Vienna.

Highly recommended.

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Service
Thank AZMGSR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EPerwanger, Manager at Steigenberger Hotel Herrenhof Wien, responded to this reviewResponded 15 July 2014

Dear AZMGSR,

thank you for taking the time to comment on your stay. We are pleased to learn that you enjoyed your stay with us and that our service and performance level met your expectations.

We are happy that you liked our location, our service and our staff.

The entire Steigenberger Herrenhof team would be delighted to welcoming you back soon.
Best regards from Vienna,

Yours
Elisabeth Perwanger
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

This is my second stay at this hotel. It's located in a great part of the city, accessible and central. Plenty of options to eat, sightsee and shop if you care to do so by foot. Very easy to access the U-bahn or other transportation to seek other sights further out.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jonathan_phillips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EPerwanger, Manager at Steigenberger Hotel Herrenhof Wien, responded to this reviewResponded 3 July 2014

Dear Mr. Jonathan_Phillips,

thank you very much for your nice comments about your stay at Steigenberger Hotel Herrenhof. It is very important for us to get your feedback to check and to extend our quality of service.

We are happy to read that you like our central location and our easy access to the public transports.

We are looking forward to welcome you back soon at the hotel.

Best regards from Vienna,
Yours Elisabeth Perwanger
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Steigenberger Hotel Herrenhof Wien

Address: Herrengasse 10, Vienna 1010, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Inner City
Amenities:
Bar / Lounge Business Centre with Internet Access Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Vienna
#10 Spa Hotel in Vienna
#22 Family Hotel in Vienna
#23 Luxury Hotel in Vienna
#26 Romantic Hotel in Vienna
#27 Business Hotel in Vienna
Price Range: £132 - £541 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Steigenberger Hotel Herrenhof Wien 4.5*
Number of rooms: 196
Official Description (provided by the hotel):
An unforgettable performance at the Burgtheater, window shopping on Graben, a business dinner overlooking Stephansplatz, or a leisurely tour in a horse-drawn carriage, amid the imperial grandeur that gives the city its unique charm - Vienna is in a class of its own.Many of Vienna's greatest attractions are right on our doorstep. Located in the government quarter in the first district, the Steigenberger Hotel Herrenhof is in the very heart of the old town. The hotel, restaurant, cafe and bar are popular among business and leisure travellers alike. Take a stroll past the Hofburg, Kohlmarkt, State Opera House and the many other nearby sights. Most of Vienna's cultural treasures are just a short walk from the hotel. ... more   less 
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Also Known As:
Steigenberger Hotel Vienna

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