We are from Hawaii and speak English and had no problem communicating with Jake the owner, who went overboard to help us store our car while we went to Prague...Rooms were clean and appropriate to price paid, contrary to other reviews that comment on location, we found it excellent but if you go to Europe without bothering to use the Metro or Subway of course you will walk needlessly...as to bugs I really think these people that commented in another post bring their own and leave a trail of poor reviews around the world....this place made our stay to Vienna...!!
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