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“Very good value.”
Review of Imlauer Vienna

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Imlauer Vienna
Ranked #139 of 360 Hotels in Vienna
Certificate of Excellence
Birmingham, United Kingdom
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Very good value.”
Reviewed 1 January 2014

We stayed here in December for 4 nights.

The Hotel organised us taxis to and from the airport at 37 euros each way, a tad expensive but very efficient and time saving.

Check in was swift, staff all through the stay were very professional and helpful.

The location is in a quiet street off the Taborstrasse which leads into the town centre (15 to to 20 minute walk). There is a supermarket 50 yards away and bars and restaurants close by. The famous big wheel and amusement park are a ten minute walk from the Hotel.

The Hotel and room were very clean. Maid service was very good.

The room was large, modern, well lit with a really comfortable bed and a nice bathroom and was extremely good value for what we paid at this time of year.

We would stay here again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Palinabroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
beiwzd, Front Office Manager at Imlauer Vienna, responded to this review, 3 January 2014
Dear Guest,

Thank you very much for sharing your experiences at IMLAUER Hotel with us and with other travellers and we appreciate you having taken the time to write this review.
We are happy to learn that you enjoyed your stay and we thank you for giving our hotel an excellent rating.
We are gratified to read that you had an enjoyable time after choosing Hotel IMLAUER for your first stay in the city of Vienna. Also, we would like to thank you for informing other visitors about how convenient and how central the hotel is for many of the city´s attractions.
Looking forward to welcoming you back in the near future. In case of any questions; I remain at your disposal.
Best regards
Daniel Zwieb
Asst. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
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English first
Mettweiler, Germany
2 reviews
Reviewed 23 November 2013

This hotel is clean, close to the city center, and close to the underground. They also have free Wifi which is a plus. However, our best comments go to the staff of the hotel, who were very knowledgeable and very helpful with information. We arrived late and they let us know of a couple fantastic restaurants within walking distance of the hotel and called to make sure we could get in. They gave us recommendations for dinners for other nights and made reservations for us. They also called several jazz clubs trying to get us last minute reservations. They also were able to give us information on anywhere we asked about. 17€ is a bit steep for breakfast, so we chose to just grab a danish at the bakery right on the way to the underground. I will definitely stay there again if I go back to Vienna.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
beiwzd, Manager at Imlauer Vienna, responded to this review, 29 November 2013
Dear value guest,
I truly appreciate your taking the time to write about IMLAUER Hotel Vienna on TripAdvisor. It was a pleasure having you as our guest and your kind comments regarding your recent stay are very important to us.
I was delighted to read that you enjoyed your time with us and I thank you for your kind words about our hotel and the politeness of our staff.
I have communicated your comments to the entire team as it is words such as yours that truly inspire us to work harder every day and to try to exceed guests´expectations.
We are looking forward to welcoming you back to Hotel IMLAUER in the near future. Please do not hesitate to contact us should you require any further information or assistance.
Best regards from Vienna
Daniel Zwieb
Asst. General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zürich, Zurich, Switzerland
2 reviews
Reviewed 20 November 2013

Selling point: free wifi and free use of the fitness centre and gym. Nice staff, clean, spacious rooms, and only 15 min by foot into town if you enjoy walking. Only criticism is that the beds weren't super comfortable and we decided to give the 17 euro breakfasts a miss.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Becky A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 November 2013

The hotel is a 10 minute walk from city center and the rooms were clean and modern. However, the view is non-existent as the room overlooked the fire escape. Despite being an Expedia Elite plus member, we were not offered any perks as usual at other hotels such as room upgrades (hard to imagine that the hotel was fully-booked)or any other benefits except for soft drink and chocolates in the room on the first day. Also, the house keeping staff did not provide daily refilling of coffee and tea as well as bathroom toiletries, which is a given at any decent hotel. When we asked for more coffee and milk, we were asked to pick it from the bar from a bar tender with an attitude! Although most of our encounters with the staff was fine, we found that the staff member at the bar was rude, unaccommodating and had an unprofessional attitude for a 4 star hotel.

  • Stayed November 2013, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank amezeini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
beiwzd, General Manager at Imlauer Vienna, responded to this review, 29 November 2013
Dear value guest,
thank you for your comments on this website.
Your observations and opinions are appreciated as they enable us to assess the standard of our facilities and services and monitor if we are meeting guests needs and expectations.
Feedback is always important as it is a vital way of reviewing the level of service and facilities we provide our guests so as to make improvements.
I wish to apologize for the inconveniences you experienced during your stay with us.
Your comments have been transferred to the relevant department and I have to add that all of those inconveniences you had to face with are not a part of our standard of service in our hotel.
Once again thank you very much for your truly valuable comments.
We look forward to welcome you back to IMLAUER Hotel Vienna.
Best regards
Gerald Wlcek
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
80 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 28 October 2013

Stayed here a few nights in May 2013. The front desk staff were excellent, knowledgeable of what was happening in the city every night, so we had a chance to catch some great music and bars. Great restaurants in the area too.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
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Helpful?
6 Thank SkyHighYYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Egnach, Sankt Gallen, Switzerland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 October 2013

It was a long time I haven't been in Vienna. The Hotel Imlauer is a very recomandable Adress.
As we did not know it before. We were very pleased about the nice recently renovated room.
At the bar you will get very good Mix-drinks. The breakfast can't be better, specially when it's
included.
I hope we will have once again the choice to stay at the Imlauer again.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank G_Marco6510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robbinsville, New Jersey
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 October 2013

Very clean place. Modern looking hotel with good service. Some people may find it a little bit too far from the town center, but all it takes is a short walk - 10 to 15 mns. - to get to Stephen's Platz. And there are other means of transportation nearby. So I was very satisfied with the choice I made. They offer a nice buffet breakfast, but on the costly side (17 euros).

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 976Happytraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Imlauer Vienna

Property: Imlauer Vienna
Address: Rotensterngasse 10-12, Vienna 1020, Austria
Region: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access Airport Transportation
Hotel Style:
#97 Romantic Hotel in Vienna
#104 Luxury Hotel in Vienna
#120 Family Hotel in Vienna
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Imlauer Vienna 4*
Number of rooms: 60
Official Description (provided by the hotel):
Located in a peaceful part of the city, Hotel Imlauer Vienna makes a great base, with the Taborstr. and Nestroyplatz U-Bahn stations 5 minutes away. Guests can walk to the Prater amusement park, 10 minutes away, and ride the Riesenrad Ferris wheel which made an appearance in the movie The Third Man. Guests can pore over their guidebooks and plan the next day's sightseeing in the hotel's charming glass-covered courtyard. Other welcome amenities include a sauna and a small fitness center ... more   less 
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Also Known As:
Imlauer Vienna Hotel Vienna

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