Where to start... We arrived at the hotel well prior to the 2pm check in time. We said hello to the young male staff member who didnt even say hello back and asked us what we wanted we were informed we could not check in until 3pm (wrong) but anyway after leaving our bags we went sightseeing. We returned to be advised we were not able to have to breakfast which was included. I recommend bringing confirmation.!!!! Once in the room we ordered a queen bed as per our confirmation but received two singles, when we contacted reception they said we should just push them together and they wouldn't fix it. Also they advertise wifi in the rooms, which is not correct it is not available in the hotel foyer. The staff in both the restaurant and the front desk would not help us at all. The didnt even know the surrounding area good thing we did our research. On our final morning we asked if we could leave our bags as we were leaving later in the day. They put a tag on our luggage and just left it in the foyer NOT VERY SECURITY AWARE!!!!!!!!!! Also be aware of the media system in the rooms because it will buzzz all night and freeze while watching tv. On a positive note the hotel is located in a good spot close to public transport. Service needs to be improved dramatically!!!!!!!! All of our belongings has been moved after room service.
- Official Description (provided by the hotel):
- FourSide Hotel City Center Vienna The hotel. The city. Experience the extraordinary concept of the FourSide hotels. We have redefined the concept of work-life balance right in the heart of urban life. FourSide brand boasts a distinctive interior design and a relaxing lifestyle. It represents a new generation of hotels: functional, life-affirming, unconventional, local, and at home in the world. The people. The communication. At FourSide you will experience how business can be mixed with pleasure. Be in the centre of events in the lobby or enjoy a cocktail at the bar. Free wifi, networking, and communication are a priority at FourSide, while this dynamic hotel brand's contemporary ambiance and innovative design make for an unforgettable stay. ... more less
- Reservation Options:
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- Also Known As:
- Ramada Encore Vienna City Hotel Vienna