We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Once a fan of sky restaurant ..”

Sky Cafe Bar Restaurant
Ranked #1,223 of 4,413 Restaurants in Vienna
Cuisines: Austrian, Bar, Cafe
More restaurant details
Restaurant details
Good for: Local cuisine, Bar Scene, Romantic, Business meetings, Special Occasion Dining
Dining options: Lunch, After-hours, Breakfast, Dinner, Reservations
Neighbourhood: Inner City
Description: WELCOME AT SKY The SKY Bar Restaurant is located on top floor 7 of Vienna's lifestyle department store, Steffl. The dark, modern interior and the glass front offer breath-taking views of the capital's vibrant urban scenery as well as the outskirts of the city with its hills and vineyards. Enter into the Viennese spirit of taking time to enjoy the moment, chillax, savor a coffee or a cocktail on the roof terrace whilst gazing at the city skyline, amongst the penthouse rooftops, the Ferris wheel and the 'Stephansdom' - after which the STEFFL has lovingly taken its name. Feel on top of the world at the SKY Bar and Restaurant.
Reviewed 18 April 2014

.. but that has definitely changed, let me explain why.

In the last 6 years we had visited the sky restaurant for lunch/dinner for at least 10 times. At our first visit we fell in love with the excellent location, view, service, and staff, everything was like it was supposed to be in a fine dining restaurant.

Our last visit a couple of days ago, left us so disappointed. It started even before we entered the actual restaurant, during all our last visits, we had always used the cloakroom in the actual restaurant, but not this time. There is also a cloakroom at the hall for the bar/cafe and the lady working there told us that we had to use this one, because the other one at the restaurant was currently closed. No big deal I thought, until she charged us 4€ for our coats. We never had to pay during our last visits for hanging our coats, I mean kind of ridiculous when you are going to spend 150€ in the restaurant. What kind of service it that? Paying for your coats at a fine dining restaurant? I confronted the lady and she had no answers at all.
Our table at the restaurant was the only positive thing that evening, the location is still superb and seeing the lighted St Stephan´s cathedral is amazing. Our sever that night was a very young lady, kind of nice but obviously unprofessional, she talked to guests like they were here homies. When we looked at the menu my fiancé and I looked at each other in a kind of disbelief, they were charging extras for sided now! A steak (220g) costs 30€ ($37) and there is not even ONE side included, they are charging an additional 6€ for potatoes, rice etc. I mean are you serious? Never was this the custom during our prior visits - sides where always included in the price - we felt pretty ripped off. The young lady took our orders - and didn´t even ask how I would like to have my steak cooked. What kind of service is that?
Food was okay, 20€ for a zander that would not even fed a 5 year old, the bowl of parmesan risotto for 6€ was the highlight. After finishing our dinner, an older lady took our plates, without saying a word or asking us if we liked our food - never happened to us before.
As other reviews have stated prior the rest rooms look like a subway toilet, so dirty and nasty. Toilet paper and water all over the floor, sinks were so wet and greasy - ridiculous. I remember they had a cleaning lady working constantly at the restrooms during all our other visits - what happened to her?

After this experience we won´t go back for a very long time, I still wonder what happened that they are now trying to charge you extra for everything?
They need more well trained and attentive staff asap.

If you are visiting vienna and looking for a fine restaurant, I just can't´ recommend the sky restaurant anymore (always did previously), if you want the fantastic view go there for a small lunch/coffee/cake in the afternoon. So you can have the views with our paying dinner prices. For dinner there are so many more options in Vienna that have far more better service!

    • Value
    • Atmosphere
    • Service
    • Food
Thank Halie_Nat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (661)
Traveller rating
Traveller type
Time of year
Language

194 - 198 of 661 reviews

Reviewed 17 April 2014

Perfect view and delicious cocktails in the center of Vienna ! You should definitely visit it if you want to experience vienna's nightlife!

    • Atmosphere
    • Service
Thank Eleni P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2014 via mobile

On entering we were 'forced' to check in our jackets which was immediately annoying as we had to queue to check in or coats. Its was a pathetic way of squeezing more money out of their customers. The waitress wasnt great and we had to ask for an additional candle as our table was so dark. They had ran out of the salmon. Then we were shocked and horrified that when we got our bill, They charged us for Wait for it.... Naplin rings (which were paper) and bread- which they bought to our table. Food was average so overall- TERRIBLE!
Poor and one of the worst places we ate in the entire tome.wwwasn'tonsndnndndtable was so datk we couldnt see the menu and had to ask for a candlr

Thank lucygatland
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 13 April 2014

It is worth the elevator ride up to enjoy the nice view. I didn't eat there but had a drink at bar. Went on a Wednesday night & there was enjoyable live music.

Thank lymac2400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2014

On the Stephanplatz is probably the only reason to be at this bar. We stopped by for after dinner drink and were very surprised at 2 Euros per coat charge at the clock room. And you are not allowed to keep a coat with you. Service was fast, but very inpersonal as three different people came to the table within 20 minutes.

    • Value
    • Atmosphere
    • Service
Thank EAS21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Sky Cafe Bar Restaurant also viewed

 
Vienna, Vienna Region
Vienna, Vienna Region
 
Vienna, Vienna Region
Vienna, Vienna Region
 

Been to Sky Cafe Bar Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing