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“Feel at home” 5 of 5 bubbles
Review of InterContinental Wien

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InterContinental Wien
Ranked #76 of 367 Hotels in Vienna
Certificate of Excellence
Kuala Lumpur, Malaysia
Level Contributor
106 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Feel at home”
5 of 5 bubbles Reviewed 5 June 2014

The hotel was at a very good location which is just opposite the Stadtpark. Food outlets and shops were just within walking distance. The rooms were clean, spacious and well-lit. Everything is complete that made one feel at home. Breakfast was good which also included some Japanese food. Perhaps I should suggest some other Asian breakfast too! The only request is that we wished to have some better pillows!

  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SsMm M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony D, Manager at InterContinental Wien, responded to this review, 6 June 2014
Dear SsMm M,

Thank you very much for taking the time to share and post your really kind comments regarding your recent stay with the InterContinental Vienna.
I'm really delighted that you enjoyed your stay with us and appreciate your great rating. It is good to see, you like our spacious rooms and our breakfast buffet.
All your mentioned points are great motivation for our whole team.
We would welcome the opportunity to be your host once in the future, if your travel will bring you back to Vienna.
In the meantime I wish you all the best and a great time.

With kind regards from Vienna

Anthony Delaby
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,830 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (310)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Cairo, Egypt
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 2 June 2014

My husband and I had a beautiful stay at the Intercontinental. From check in to check out, we were treated as very special guests. The hotel is convenient to the city center and right across the street from the underground. Easy access to shops and restaurants or to join a tour group. The room was very clean with very comfortable beds. All the staff were helpful and friendly. I will stay here again in the future, given the opportunity.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CookiesLady12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony D, Manager at InterContinental Wien, responded to this review, 3 June 2014
Dear CookiesLady12,

thank you so much for your wonderful review, it is very much appreciated.
The feedback of our guest is very important to us and I was delighted to read that you enjoyed your stay with us.
I will of course share your kind words with the team and I really do hope that we have the opportuity of welcoming you back soon.

With kind regards from Vienna

Anthony Delaby
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 1 June 2014 via mobile

The location is perfect for exploring Vienna, so close to trains and trams and stadtpark. The rooms were vey clean and comfortable and serviced well. All the staff were very nice and friendly. The bars and restaurants were nice and we would definitely stay there again and highly recommend it to others. They also gave champagne, flowers and chocolates for my husbands birthday which was a really special touch.

  • Stayed May 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EmsCE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony D, Manager at InterContinental Wien, responded to this review, 2 June 2014
Dear EmsCE,

thank you so much for your wonderful review, it is very much appreciated.
The feedback of our guest is very important to us, this helps us to improve our service quality.
I was delighted to read that you enjoyed your stay with us and it is so great that you and your husband spend his birthday with us and this special location!
I really do hope that we will have the chance of welcoming you back soon.

With kind regards from Vienna

Anthony Delaby
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
seattle
Level Contributor
152 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
4 of 5 bubbles Reviewed 30 May 2014

The hotel was built in 1964 and was the first hotel belonging to an international chain to open in Vienna after Soviet occupation. While it has a great location, at the entrance to Stadtpark and the U-4 Subway line and within walking distance to most of the sites, the exterior resembles an institutional Soviet-era concrete block. The rooms are rather faded and the bathrooms are among the smallest I have ever had in Europe. I could touch all walls without extending my arms. (I.e .you cannot sit on the toilet and shut the door nor have the door open and enter the shower). The "tub" itself is too small and narrow to comfortably bathe in (unless you have a tiny bottom and like to hug your knees tightly to your chest) and you have to lift your leg up quite high to enter which might might be difficult for someone with hip/mobility problems. The hot water was plentiful in the morning but unavailable and tepid in the evening. An In room safe was provided and the beds are comfortable.The hotel seems to cater to large tour groups and businessmen. Lots of Spaniards, Japanese, Chinese and Americans going on river boat cruises. Not many families nor families with children. The breakfast buffet was huge and reflected the clientele (miso, rice, naoto, hummus, olives, tabbouleh, omelettes, breads and sliced meats and cheeses, etc). The coffee was institutional grade but they will make lattes, cappuccinos etc upon request. The concierge desk is excellent as were all of the staff we encountered. We were here as part of an international business conference but I would likely not stay here if I were coming to Vienna on vacation. That said, the hotel has excellent workout facilities if you want to keep up on your exercise routine.
Also note the hotel is "L" shaped. Although we requested a room on the upper floor facting Stadtpark (there are 12 floors), we ended up with a room in the elbow of the "L" and we could look directly into our neighbor's room and vice Versa (which meant drawing the shades whenever we were in the room.). Also note there is a huge football field-size man-made "beach" area down below with multiple food and cocktail bars. Although we were on the 11th floor, we could clearly hear the music, laughter and noise etc. until they closed down at midnight. (In winter this area becomes a skating rink). Something to think about if you are bothered by noise or want to go to bed before midnight. It was a 12-14 euro cab ride from the West Train Station and the Stadtpark U-bahn station is directly across the street.

  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank travelmutter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony D, Manager at InterContinental Wien, responded to this review, 1 June 2014
Dear travelmutter,

thank you so much for your review, which is very much appreciated.
In order to improve our service, the feedback of our guest are very important to us.
I was delighted to read that you commend our concierge desk and enjoyed our fitness facilities.
I'm really sorry that you didn't like our rooms - as you already mentioned, our hotel is celebrating the 50th anniversary and we are very proud of this.
I really do hope that we will have the chance of welcoming you back and I'm very sure that we will find the perfect room category for you.

With kind regards from Vienna

Anthony Delaby
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Monica, California
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 29 May 2014

Beautiful peoperty - stunning views - elegance oozing from every surface.

You know you're going to get top notch when you pay top notch. If you're at least Gold with IHG, the club on the 12th floor is worth a stop for a quick drink or 3.

Location is prime. And it is possible to take the train from VIE, and walk a couple blocks to the hotel, which makes it even more attractive to those who appreciate public transportation.

Room Tip: The higher up, the better.
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dani O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony D, Manager at InterContinental Wien, responded to this review, 30 May 2014
Dear Dani O,

thank you for your wonderful review which is very much appreciated.
I was delighted to read that you enjoyed your stay with us and I will of course share this with the entire team.
It's great that you had the chance to use the Club Lounge - it is indeed a great location for a drink or two and enjoy the beautiful view.
I really do hope that we will have the opportunity of welcoming you back soon.

With kind regards from Vienna

Anthony Delaby
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nuneaton, United Kingdom
Level Contributor
275 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 28 May 2014 via mobile

Had a three day, four night conference at this hotel and was surprised at how good this hotel was. Many city centre hotels are just modern boxes with little character but this was just oozing charm and atmosphere.

Stayed January 2014, travelled on business
Helpful?
Thank Julian F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony D, Manager at InterContinental Wien, responded to this review, 29 May 2014
Dear Julian F,

thank you very much for your nice review!
The feedback of our guests is very important to us and it is very much appreciated.
We are celebrating our 50th anniversary this year and I'm happy to read that you liked the charm and the atmosphere of the hotel
I really do hope that we will have the chance of welcoming back soon

Kind regards from Vienna

Anthony Delaby
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 27 May 2014

We just loved everything about this place. Location is great, you close to all major attractions, all in walking distance. Good places to eat near by.
Great rooms, very clean, sound proof. Hotel is very busy, but we couldn't hear a thing. Great and very friendly service, help with anything very promptly.
Breakfast is to die for.
Will definitely stay here again when next time in this beautiful city.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank viper1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony D, Manager at InterContinental Wien, responded to this review, 29 May 2014
Dear viper1979,

thank you so much for your kind words which are very much appreciated.
The feedback of our guests are very important to us and I will of course share this with the team.
I was delighted to read that you enjoyed your stay with us and I really do hope that we will have the opportunity of welcoming you back soon

With kind regards

Antthony Delaby
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Wien

Property: InterContinental Wien
Address: Johannesgasse 28, Vienna 1030, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Landstraße
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#27 Family Hotel in Vienna
#56 Luxury Hotel in Vienna
#59 Business Hotel in Vienna
#65 Romantic Hotel in Vienna
Price Range (Based on Average Rates): ££
Hotel Class:5 star — InterContinental Wien 5*
Number of rooms: 459
Official Description (provided by the hotel):
Ideally situated in the centre of Vienna, the deluxe hotel is the ideal starting point from which to explore this fascinating city. International atmosphere and Viennese tradition together with personalized service present the perfect harmony for a pleasant stay.459 guestrooms including 3 club floors and 49 suites boast every comfort of a de deluxe property. A restaurant, bar and café as well as 24-hour fitness centre and room service, garage, hair-dresser and souvenir shop round up the hotel’s facilities. ... more   less 
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Also Known As:
Intercontinental Wien Hotel Vienna
Intercontinental Hotel Vienna
Intercontinental Hotel Wien

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