This is a wonderful hotel with ambience and a real sense of history. The location is perfect. It is close to a subway, close to the centre (10 mins walk approx), and walking distance to the best concert halls.
The rooms are truly amazing. We were graciously upgraded to a junior suit. Nice antique furniture, classic art work, chandeliers, ceilings that have to close to 20 feet high. Certainly the biggest and tallest hotel room doors I have ever seen.
The hotel staff were professional and quick to help. A little dry, but I think that is normal for Austrians? :-) The bell boy was extremely helpful and knew all the history of the hotel. Was very interesting to hear about the many intellectual giants that frequented the hotel and cafe in the last hundred years of so.
Certainly the hotel I will return to the next time I am in Vienna.
Vienna tip: The Stephensdom Church is awesome. Make sure you do both the spiral climb and the catacomb tour. Trust me, you will not forget it. No real reason to buy concert tickets ahead of time. There are hawkers / ticket agents the hand around the State Theatre. You can get great tickets at a fraction of the normal ticket cost as they try to fill the house each night.
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