We recently visited Vienna. We are a family of four with a teenage son and daughter. We have made several trips to Europe with our kids. Our expectations for this trip were surpassed primarily because of the service we experienced at this lovely hotel. Almost daily we enjoyed either breakfast, dinner or dessert at the cafe. There we were always greeted by our favorite server, Michael Munda. He made us feel like family, and his service of our table was top notch professional. At the concierge desk, both Orlando and Michael went above and beyond to ensure our stay was memorable. We enjoyed excellent dinner recommendations and last minute tickets to a sold out event. We would not consider staying anywhere else in Vienna. It has become our home away from home in that spectacular city. Apparently, the Rolling Stones feel the same, they stay there everytime when touring, and we had the luck of being there at the same time.
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