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“Excelent, Excelent, Excelent...”

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Hotel Bristol Vienna
Ranked #19 of 360 Hotels in Vienna
Certificate of Excellence
Miami, Florida
Level 3 Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Excelent, Excelent, Excelent...”
Reviewed 28 August 2014

I stayed with my family at the beautiful Bristol/Vienna hotel from August 4th to 6th, it was a really unique special experience. Starting from the doorman and valet, then front desk staff, restaurant staff, managers on duty and all staff members were always very helpful, they all made our stay very comfortable and unforgettable. The rooms were impeccably clean every day and the food was great.
The hotel location is in the heart of the city and makes everything possible "walking distance".
The service received everyday at the hotel in every moment was excellent.
We didn’t find any bad details to make comments about it.
Congrats to all Bristol-Vienna team, you all are doing a great job and thank you for having us.
HENRY CONTRERAS.

Room Tip: Every room will exceeds your expectations.
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  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank HenryContreras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review, 4 September 2014
Dear Mr. Contreras - thank you for your raving Review which you posted on Trip Advisor following your last stay with us. We are thrilled about your comments - all of us would be delighted to welcome you soon again to our Hotel! Kindest regards,
Gerald Krischek - General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (281)
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English first
Melbourne, Australia
Level 4 Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 27 August 2014

We recently stayed at the Bristol Hotel Vienna for 4 nights. How this hotel is not in trip advisors top 3 hotels is beyond me. This is an historic hotel making it different from most others. The rooms are large and comfortable. On arrival, quite unexpectedly we were upgraded to a junior suite. The staff at reception were always welcoming. Each time we went to fetch our key we were engaged in conversation such as how our day had been, whether we required anything or any advice as to where we should eat.Special mention must be made of Evelyn in reception.She was so warm and welcoming. The concierge was always obliging with help as to what to see and where to go. The breakfast is very good. The position of the hotel is unbeatable. All in all, the hotel made our stay in Vienna so much more enjoyable.

Room Tip: If your budget stretches to a suite spoil yourselves.
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Frank Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review, 4 September 2014
Dear 'Frank Z'

Thank you for your review posted on Trip Advisor. I really appreciate your kind words about our Hotel - service is the key to our success. We are very proud of our associates whose top priority is to take good care of our guests. Thank you for commenting so positively about all the aspects of our stay. We would be delighted to welcome you back in the near future! Kindest regards, Gerald Krischek - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dallas, texas
Level 6 Contributor
122 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 26 August 2014

When our taxi pulled up to the Bristol, we were assisted by a gentleman in top hat and tails; if that's not an indication of what's ahead, I don't know what is. Staying at the Bristol was a wonderful experience. The staff was professional, courteous and extremely helpful with information about Vienna. It is wonderfully placed in the city, near all the attractions that Vienna has to offer and very close to shopping and a myriad of restaurants.
The decor is old world: an elevator with leather tufted seats, a wide staircase carpeted in red and chairs that seemed to come straight out of a magazine.
Our room was appointed in a similar fashion and was very comfortable.

  • Stayed June 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank texascouple21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review, 4 September 2014
Dear 'texascouple21'

Thank you for your Review on Trip Advisor. It is a pleasure to read that you enjoyed your stay at our Hotel. Thank you for your raving comments about our Service and decor. We would be very pleased to welcome you back in the near future. Kindest regards, Gerald Krischek - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 August 2014

We stayed at this beautiful hotel for 3 nights for our honeymoon and we are very impressed with the staffs services. We got this wonderful room with amazing Opera House view.. the staffs gave us a complimentary bottle of wine, fruits and beautiful flowers! it was such a lovely gesture from them. We ordered some foods and desserts from the room service too.. everything was great..
The hotel location is also excellent, very close to the tourists attractions and just next to the metro.
We had such a wonderful stay! Definitely will come back if we visit Vienna again!

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Verline H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review, 27 August 2014
Dear 'Verline H'
Thank you for your Review posted on Trip Advisor. I am pleased to read that you enjoyed your stay at our property on your very special Occasion. We thank you for choosing our Hotel for your honeymoon stay - please visit us soon again - perhaps on your honeymoon anniversary :-)?
Kind regards, Gerald Krischek - General Manager
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Vienna
1 review
Reviewed 25 August 2014

The hotel has impressed me in various aspects: Great location, on the Ring, next to the opera. The Musikverein is also very close. The service was extremely good, and the room (not a suite) very nicely cut with a small entrance vestibule with walk-in closet, a bath, a separate toilet (with is own wash basin), the section with the bed and section for sitting. There was a safe and even 110V American style power outlet in the sitting area. Apparently, you can get a fast internet access as well (which I haven't) used.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Galahotels.com

Helpful?
Thank Florian V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review, 27 August 2014
Dear 'Florian V'

Thank you for your Review posted on Trip Advisor. I appreciate your Feedback very much - it is a pleasure to read that you enjoyed our facilities and Location - thanks for sharing your experience with the world. We would be pleased to welcome you back in the near future. Kind regards, Gerald Krischek - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amman, Jordan
Level 3 Contributor
9 reviews
Reviewed 22 August 2014

7 of us had dinner at the hotel's restaurant. The staff was so helpful and delightful, the restaurant was spotless, the food was extraordinary, the atmosphere was beautiful. Everything about it was wonderful. Definitely a must do in Vienna.

Stayed August 2014, travelled with friends
Helpful?
Thank L Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Level 6 Contributor
173 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 16 August 2014

A friend and I stayed at the Hotel Bristol in Vienna.

The great: rooms, service, location. The hotel itself was lovely, though undergoing renovation on the exterior, which was not a problem. The deluxe rooms were good -- bathrooms spacious, beds comfortable, everything clean, very well appointed, though a bit stale in the lobby area and some of the floors. The location is absolutely perfect!! The hotel is at the heart of the city, near all of the attractions. It's an easy ride from the airport on the express airport transit and just 2 stops on the U4 metro to Karlsplatz. It's adjacent to the Opera House and just a few minutes walk from the Hofberg Mozart Symphony performances, the Mozart Cafe, the Albertina Museum, the Plachutta Gasthaus zur Oper restaurant, and wonderful shopping and pubs. The service was very good - from the front desk staff to the bellman, concierge and housekeeping staff. They were great about late checkout to allow us time to get ready after our bike tour on the last day. They helped us with reservations and directions with none of the European attitude you get in some other countries. Vienna, overall, was a an incredibly nice and happy place!

The not-so-great: For a high end hotel, we were disappointed to see that breakfast was not included. The walls were also paper thin. We could hear our neighbors on both sides, which was very irritating at 1:30am.

As an aside: The bike tours of Vienna are HIGHLY recommended. I think it's the very best way to see Vienna -- you hit all of the spots from the gardens to the Parliament building to the amusement park right outside of town. The bike tours start just minutes from the hotel.

Room Tip: Get on of the updated rooms - they have a lot of stale ones on the 5th floor (I think) that just fee...
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  • Stayed August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank MoonlightRainSea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Bristol Vienna

Property: Hotel Bristol Vienna
Address: Kaerntner Ring 1, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Vienna
#12 Business Hotel in Vienna
#17 Luxury Hotel in Vienna
#31 Romantic Hotel in Vienna
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Hotel Bristol Vienna 5*
Number of rooms: 150
Official Description (provided by the hotel):
Luxury Hotel Bristol Vienna is located right next to the Vienna State Opera and has been an inspiring meeting point for Vienna's cultural and business life for around 120 years. Opened in 1892, the hotel still serves as a living example of Viennese charm and is famous for its personalised service and even offers a specialised service for those who wish to bring their pets along. Let the Luxury Collection Concierges be your guides to Vienna. They will gladly give you valued tips of places for inspirational encounters and experiences. ... more   less 
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Also Known As:
Bristol Hotel Vienna

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