As a start; when you book a budget hotel you can't expact luxury. You just expact a basic room, with basic sanitairy and a basic grade of service. Unfortunatly, the reality was below our expactations.
The staff wasn't very helpful at the check in. When I asked information about the parking i didn't understood what she said so i asked her again the same question, mentioning that I didn't understood her first answer. She reacted very agitated in both verbal and non verbal ways making no impression that I could ask for anything more.
So we entered our room, wich had a lot of dust beneath our bed. There were some 'slipstreams' in the toilet, produced by one of the earlier guests. The beds were so uncomfortable that me and my friend had serious back pains in the morning. The toilet and shower offering a lack of privacy and the room hasn't been seriously cleaned during our 2 night stay. When I wanted to check out, the girl at the desk was on the phone. When she saw me she turned her head away, pointing at my card to leave it at the desk. I wanted to complain about the room, but when she finishes her phonecall she walked away. This was our first Ibis Budget experience and it Seems to be the last one. We are used to sleep in cheap accommodations, but mostly you enter a clean room and you are helped by friendly and helpful staff. We very dissapointed by this standard of comfort and hospitality at Ibis budget!
- Official Description (provided by the hotel):
- Etap Hotel Wien Messe - the smart choice for both business and leisure travellers! Our modern, comfortable room can accommodate up to 2 people ond 1 child, with a shower, toilet, and flat-screen TV, all at an affordable price. And in the morning, help yourself to our all-you-can-eat buffet breakfast! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Accorhotels.com, Ebookers, Evoline ltd and 5viajes2012 S.L. so you can book your ibis budget Wien Messe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.