This hotel was rec. by Rick Steves. Overall a good experience but there was so much bass thumping from a nightclub next door that went on until 5:00 AM. the reception refused to give us a less noisy room. they did provide us with earplugs that did nt help. I was up all night which wrecked my ability to really enjoy Vienna. One morning I had to get upearly to catch my flight. the taxi driver,arranged by hotel , that was "friends " with the hotelreception, overslept and then told the hotel he'd call us when he was ready to pick us up. Really? Don't they get it that we have connectionsto make? I tried to go outside the hotel to flag a taxi but the street was full of drunks including a guy that tried to take my to his "private " taxi. the hotel receptionist yelled at me about the late taxi when I complained that I needed to get to the airport. He said"What do you expect me to do about it?" Really guys???Beef up your customer service.
- Also Known As:
- Schweizerhof Hotel Vienna