I found this hotel via google maps as it was close to the 300 euro / night flagship hotel for a convention I was part of.
First off, the location is perfect! Right near the opera house, Karlzplatz ubahn (metro) station, shopping galleries and streets and city center tourist attractions. In fact I would say that the location could not be better. There is a small market around the block in the Ringstrassen-Galerien is around the block and has a food market in the lower level, excellent for those long stays! If you like to walk you can make it down to Stephansplotz in about 15 minutes; or more if you stop at the numerous shops. the Opera is just down the street and the city palace complex is just a few blocks from there.
I had a bedroom, bathroom and kitchenette suit on the top floor with a balcony. It appears that there are others who have had similar kitchenette rooms, but with more or less space.While the size of the room was adequate for my needs, make sure you double check just what you are getting when you book.
The breakfasts are adequate, consisting of bread/rolls, cereals, cold meats and cheeses, eggs, coffee, tea and juice. It can get busy, but the other guests are friendly and the close quarters allow you to socialize in a friendly environment.
The staff from the managers to the maids are very friendly and helpful. They know the area very well and can direct you to local favorites for eating.
As I do most of my travel planning online, in real time, posting Facebook pics and reviews as I go, as well as communicate with family and friends via Skype, manage a group at work etc etc, internet access is a must, and free internet access is even better! They have free wifi access...with a twist (see below).
The biggest concern I had was adequate wifi access. Unfortunately, their weak wireless router only reaches about 4 of the 8 floors of the hotel. This means that if you're above that, you have to go down to the dining area to use the service, which wouldn't be too bad until you get kicked out at 10 PM. And if you just need to check email quickly during lunch, it means you have to haul your laptop down to the dinning room, just to check, then back to the room to get ready to go out again. A simple solution to this would be to mount a stronger wireless router on either side of the building. In fact, i was able to pull wifi signals from as far away as the opera house, so I know signals can travel well there. Please also note that internet access in Vienna goes in and out at times.
The second problem I had with the hotel is the lack of air conditioning in the summer. I know this is a lot to ask for an older converted apartment complex, but it is something you can find in other local hotels. The least thing could be to put fans in the rooms; which they do have if you ask on a loan basis (and there are not enough for all the rooms).
Lastly, there was always a lot of cigarette smoke emanating from every floor and especially my tenant neighbor's place. As the units are next door to renting tenants, you cannot really do much about it.
So overall this is an excellently situated location, with friendly staff but with limited wifi, conditioning and poor air quality. For me the price was right, and so I would recommend this to others traveling in the area!
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- Also Known As:
- Pension Suzanne Hotel Vienna
- Suzanne Hotel Vienna
- Pension Suzanne Vienna