One of the nicest most luxurious hotels in the world, opposite the opera house in Vienna. Great ambience, history, food and service. They serve Sachertort for breakfast ad well as all the usual food. Original paintings in all the rooms. This is where Carol Reed, film director, stayed with Graham Greene andvcreated The Third Man. Years ago I had a great lunch with that film's assistant director, Guy Hamilton. Highly recommended. Spoil yourself!
Dear reviewer "James L",
thank you very much for taking your time to share your experience about your recent visit to Hotel Sacher. I am very delighted to hear that you had a wonderful time at Hotel Sacher and that you even have a personal connection to this place.
It's been my pleasure sharing your review with our whole team and to tell you that everyone was very much encouraged by your positive remarks.
It's been our pleasure having you with us and we do very much hope to welcome you soon again.
Kind regards
Reiner Heilmann
General Manager
We visited Vienna to celebrate our 25th Anniversary & wanted to stay in the best hotel in Vienna. The hotel is beautiful, very elegant! We were upgraded to a suite which had everything you needed. The Air Con was great as we stayed during a heat wave. The hotel staff simply can’t do enough for you. The breakfast are divine & the waiting staff are excellent. A special mention to Mark for making our stay extra special. Can’t wait to return in the winter.
Dear reviewer "karen4125",
thank you very much for sharing this positive feedback with us on Tripadivsor. It's my pleasure to read that you chose Hotel Sacher to celebrate such a special occasion and I am very delighted that you were able to enjoy this special stay to the fullest.
It's been my pleasure sharing your feedback with our team and especially our breakfast team was very much delighted about your positive remarks.
It's been our pleasure having you with us and we do very much hope to welcome you soon again.
Kind regards
Reiner Heilmann
General Manager
This was my first stay in any hotel this opulent so I was blown away by the decor, the liveried staff of smart-looking Austrians and the fine finishes and furnishings throughout the hotel. It's location is very convenient, within walking distance of many of the sights I wanted to visit, has a lovely spa with a salt fog sauna, and one with herbal infusions that I had never seen before.
I had a massage there as well that was very nice and just the thing to recover from all the walking, stair climbing and nature hikes that's I'd done.
What was also nice is that being a hotel guest gets you into the restaurants without having to wait in line!
There's some debate about whether the restaurants, hotel and its famous Sacher Torte live up to the hype. I can't speak to that but can tell you that they're all very, very nice, and the torte especially chocolaty and magnificent.
Dear reviewer "JoeyWhoWhat",
I would like to thank you very much for staying at Hotel Sacher and for taking your time to share this wonderful review with us on TripAdvisor.
It is my pleasure to read that the choice of our hotel was the perfect addition to your stay in Vienna and that you also enjoyed a little timeout at our Sacher Boutique Spa after discovering the city.
I've shared your compliments with our team who was very much encouraged by your positive remarks.
Thank you very much for choosing Hotel Sacher. It's been our pleasure having you with us and we hope to welcome you soon again.
Kind regards
Reiner Heilmann
General Manager
We stayed at the Sacher on the front & back ends of our visit to Europe. Our first night we were exhausted and stayed in a very quiet, pretty double room. Our last 2 nights we were upgraded (perhaps due to the platinum Am Ex card) to the Arabella suite which was fantastic. The rooms are luxurious but the suite is a wow with several chandeliers, a fireplace, a tv that rises from the fireplace, a large sitting area, lots of windows and natural light, a gorgeous large bathroom and so on. Not only are the rooms nice but the staff at the hotel are very nice and go out of their way to accommodate you. Especially impressive was the buffet breakfast. Definitely get a rate which includes the breakfast. We have eaten at buffets at Four Seasons, Ritz Carltons, etc. but the Sacher Vienna blew them all away - from the fresh-squeezed juice station, marinated salads, fish, bread choices, dessert table, to an unreal cheese trolley with a honeycomb nearby. In addition, you can order any coffees or other egg dishes, etc. from a menu. Everyone from the host to the waiters & waitresses was super professional and helpful. Another perk is as a guest you are ushered in, rather than waiting in line, to eat at the Cafe Sacher. The location is central and right on the pedestrian street. Yes, The Sacher may cost more than many hotels in Vienna but we would never stay anywhere else. We loved this property!
Dear reviewer "roxyop",
first of all I would like to thank you very much for taking your time, to share this outstanding review with us. It is my pleasure to read that you enjoyed both stays to the fullest, including your stay in one of our newly renovated suites.
I am especially delighted to hear how much you appreciated our breakfast offer and our service. It's been my pleasure sharing your wonderful review with our team, who was very much encouraged by your remarks.
It's been our pleasure welcoming you as our guests and we hope you will visit Hotel Sacher soon again.
Kind regards
Reiner Heilmann
General Manager
I am really very impressed with this hotel, stay in one of their signature suites for 5 nights which was newly renovated. I love the fire place which makes the suite so cosy . It is at a great location just opposite the Opera and in the middle of all the shopping.
What makes this such a great hotel? The staff of course, excellent service all round. Always willing to help in any request. Special mention for Vera from front office, who went the extra mile to get the best room to suit my request.
The man at the door who is so welcoming, Mislimi. And Edward at the concierge too.
If you like a place in Vienna that makes you feels special, this is the place to stay. Will be back.
Dear reviewer "Syam60",
I would like to thank you very much for taking your time to rate your stay at Hotel Sacher. I am very pleased to hear that you had a great time with us and that you enjoyed our beautifully renovated suites.
It's been my pleasure sharing your feedback with our team, who was very much encouraged by your positive remarks.
It is always a great pleasure to receive such a positive review and we would like to thank you very much for staying at Hotel Sacher. It's been our pleasure having you with us and we hope to welcome you soon again.
Kind regards,
Reiner Heilmann
General Manager
