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“Beautiful hotel in a great location”

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Austria Trend Parkhotel Schoenbrunn Vienna
Ranked #86 of 359 Hotels in Vienna
Certificate of Excellence
Reviewed 1 July 2014

The hotel is in a great location and is great value for money. The room was spacious and extremely clean. Most of the staff were very helpful and friendly and were happy to bring us extra tea bags when we requested them! Perfect hotel for guests wanting to visit Schoenbrunn Palace and also all the other sights as it is only 5-10 minutes away via the underground train to the city centre. The only negatives would be that the TV doesn't have any English channels other than BBC world news (obviously not a major issue as we were out sightseeing etc most of the weekend but it would have been good to have some options for when we were relaxing in the room in the evening). Also, when we went to collect our luggage from the hold room after leaving it there once we'd checked out on the final day, we walked straight into the room and picked up our bags without a member of staff actually assisting us. This concerned me a little as anyone could have wandered in and picked up our stuff. Despite this, the rest of the stay was great and I'd be more than happy to stay here again!

  • Stayed: June 2014, travelled with friends
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1  Thank 999BexM1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 26 June 2014

I've chosen this hotel because it is very close to the Schöenbrunn Palace and its gardens, which I wanted to visit in first place. The room was nice, clean and spacious, with good furniture and a very confy bed. Our room had a view at the inner court. It was quiet in our room. Another big plus for this hotel: the metro station si very near, so you take the metro and visit Vienna easily. Also great restaurants nearby, but they dont compare with the hotel's restaurant. The staff is super friendly and they will tell you everything you want to know about the hotel. Public parking is available near the hotel, but you must pay for it.

  • Stayed: June 2014, travelled as a couple
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1  Thank Freja L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2014

A hotel with tradition that has been refurbished in an excellent way. The rooms are the state of art, the outside represents the old time of Vienna and Austria. Service is friendly and helpful. The is fine, as the Underground station is close by. Good restaurants Close by.

  • Stayed: December 2013, travelled with family
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Thank RitaBasel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

This hotel is very nice and extremely close to the Schöenbrunn Palace (not sure if that is spelt right). We opted for the upgraded Junior Suite and yes it was a lovely and spacious looking room, but really that was what you were paying extra for, more space. Given we weren't planning on spending a lot of time in our room, we probably should have opted for a standard room.

We had a couple of minor problems such as a leaking kettle and shower stall that flooded the bathroom (just a poor design really) but what we found most strange was the room came with tea and coffee making facilities but no milk supplied. When we range reception to ask if we could have some milk as none was in our room we were told to go get it from the restaurant ourselves otherwise we would be charged a room service fee.. I felt for what we had paid for this room someone could have brought us some milk! In fact for what we paid to stay in the Junior Suite, they should have been bending over backwards to please us. We also thought that €18 to press a suit was a bit rich. I could buy an iron at the shop down the street for €13!

Room Tip: Unless you plan on staying in your room the entire time and not getting out to enjoy Vienna, just ta...
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  • Stayed: June 2014, travelled as a couple
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1  Thank Auzie99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2014

We stayed at the Parkhotel Schoenbrunn on a recent trip through Europe and thought it was wonderful. The rooms were very clean, well appointed, and very quiet. This is a very old hotel with an interesting history however it has been refurbished and is certainly up to today's standards.

We chose this hotel given its proximity to the Palace, proximity to the underground, proximity to the train station, and the price.

This is a very old hotel however it has be refurbished is now a grand old hotel.

The palace was on our list of must do things in Vienna so it was nice to be able to get up and walk ten minutes to the palace. We spent the better part of the day at the palace so it was equally nice to be that close to the hotel when we were done.

We purchased a 72 hour pass for the underground and made numerous trips to and from the hotel to the downtown area to see attractions there. The downtown area was a mere 10 minutes away so it was hardly and inconvenience. Certainly when you compare the price of this hotel to hotels located in the center there is a lot of value there.

The only reason I did not provide 5 stars was we were unable to get the internet to work in our room. Not much fun heading to the lobby to download etc. They said they were working on it but it was not fixed in time for us.

Would have no hesitation recommending this hotel and would very definitely stay there again!

Room Tip: Ask for a room overlooking the courtyard.
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  • Stayed: May 2014, travelled with friends
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Thank lsteven_99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2014

Very old hotel, completely redone and beautiful. The hotel is centrally located and we were able to walk pretty much where ever we needed to go. Shops, restaurants and sightseeing all within walking distance. The only negative was the A/C had not been turned on yet and it was warm in the room. The windows did open, however there were no screens on the windows.

  • Stayed: May 2014, travelled as a couple
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1  Thank baldharv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2014

The hotel is very nice and well organised. My room in the main structure was very nice: vast and very comfy. Catering of the hotel is also above average. Reception personnel is helpful but level of service varies depending on whom you find.

  • Stayed: June 2014, travelled on business
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Thank familiafelix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Austria Trend Parkhotel Schoenbrunn Vienna

Address: Hietzinger Hauptstrasse 10-14, Vienna 1130, Austria
Region: Austria > Vienna Region > Vienna > Hietzing
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#33 Family Hotel in Vienna
#65 Business Hotel in Vienna
#65 Luxury Hotel in Vienna
#71 Romantic Hotel in Vienna
Price Range: £52 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Austria Trend Parkhotel Schoenbrunn Vienna 4*
Number of rooms: 312
Official Description (provided by the hotel):
Traditional Hotel, once the Emperor's Guesthouse, located opposite the Schoenbrunn Castle & Park. ... more   less 
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Also Known As:
Austria Trend Parkhotel Schoenbrunn Hotel Vienna

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