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“Central location, great size suite.” 4 of 5 bubbles
Review of Starlight Suiten Hotel Renngasse

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Starlight Suiten Hotel Renngasse
Ranked #68 of 367 Hotels in Vienna
Certificate of Excellence
Sydney NSW
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Central location, great size suite.”
4 of 5 bubbles Reviewed 19 July 2014

We arrived before check in time but the staff informed us our room was ready. However, the lift was just receiving maintenance so they offered us to walk upstairs and they'd bring the luggage or we could stay in reception for the 10 minutes and have a complementary hot or cold beverage , the offer which we took up- a nice touch we thought. The reception were helpful throughout our stay offering suggestions for restaurants , being a vendor for Vienna Card and showing us how to get to different venues, transport etc.
The room was spacious and the lounges and bed comfortable. The linen and towels were quality too. The air conditioner worked well. The room does have the shower over the bath which isn't a real easy access point for those of us that are a little less tall :) but the water temp and force was good. We didn't use the breakfast facility preferring to immerse ourselves in Vienna's many cafes. The price too of $18 was a little off putting but I cannot comment as to whether it a value for money or not obviously.
It was an easy 10 minute walk to the river area, to the main city area and to public transport that takes you to the main attractions.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank OnTheG0Again
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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360 reviews from our community

Traveller rating
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    38
    4
    1
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
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English first
Nashville, TN
1 review
4 of 5 bubbles Reviewed 14 July 2014

The rooms are spacious, comfortable, clean, and quiet. A problem is that the hotel is not close to anyplace that serves breakfast, and if breakfast is not included in the rate you book, it costs an outrageous 18 Euros!!!

Stayed July 2014, travelled with family
Helpful?
Thank shelliemagnolia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poole, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 12 July 2014

Very good location. Huge suites, comfortable, modern and clean.

Staff however do not know what they are doing!

First of all we booked the duplex apartment and despite asking and receiving confirmation of the booking, a few weeks before our arrival date we were informed they had made a mistake and the duplex apartment was not available.

After some correspondence in which they tried to charged us MORE for replacement accommodation I had to contact Booking.com (booking had been done via them) in order to resolve the issue.

They them offered us 2 suites with breakfast for the same cost which we accepted, however upon arrival we were informed no breakfast was available...

When checking out they wanted to charge us nearly €200 extra for our rooms... fortunately we had all the email correspondence to show them what the bill should be...

When inspecting the bill we noticed that breakfast had indeed been added to our rooms, but alas we did not have any of it! at €18 per person we are quite intrigued to find out what it actually consisted of!

It seems to be a lack of communication between the staff that caused us unnecessary frustrations and stress.

Also their grasp of English is as good as my grasp of German - POOR! so communication was not the easiest.

But if you manage to be lucky enough not to have any issues with them its a cracking place to stay.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Service
Helpful?
Thank NadiaMorais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 9 June 2014 via mobile

The positives were the rooms were massive, reception staff were great and the location was excellent.negatives were the breakfast was really poor and crazy expensive-we ate there one morning as we had an tour starting early but it's a complete rip off. Other thing was a woman barged into our room at 9 in the morning as we were in our towels to check the mini bar-very inappropriate but hopefully just a once off!

  • Stayed May 2014
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank BrennoC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
60 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed 4 June 2014

1/ We stayed in Apartment 606 that was a duplex apartment with a very nice sized reception, kitchen, 2 bedrooms and 2 bathrooms (1 WC, 1 WC+Bath).
2/ Room was immaculately clean, kitchen was very nicely done with microwave etc. Mini bar in the fridge was quite nice.
3/ Location is very central Vienna. All landmarks - Palace, Cathedral, Central Cafe, Shopping Street are within walking distance from the hotel. The receptionist handed us a map and told us the walking route for all these attractions.
4/ Wifi free and very fast internet service.
5/ Parking paid at 22 Euros a night and you need to park the car in a secured garage 5 mins walk from this hotel.
6/ this is located 30 mins drive from Vienna airport.

Didnt have breakfast, so cannot comment on that.

Overall - we loved our short stay - mainly due to the fab central location and very nice service offered to us.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BipulShukla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casablanca, Morocco
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 17 May 2014

Certainly one of the best value for money hotel in vienna. The size of the room compare to the price is unbeatable. The staff is super friendly. The location is perfect: calm street at walking distance from old city main square and shottrnring subway station.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gerbouz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 4 May 2014

I stayed at this hotel in mid March while traveling through Europe with a friend. We had a one-bedroom suite with a kitchenette which we never used. One bed (very small single variety) was set up in the bedroom and another one in the living room. Overall, it felt more like an apartment building than a hotel but the room was clean, the bathroom functional and the price just right. We booked through Booking.com and it cost just 99 euros for the night for 2 people. The hotel is just maybe 5-7 minutes away from the St. Stephen's Cathedral which is considered to be the very center of Vienna. If you are looking for a reasonably priced place with good facilities, this hotel will do the trick.

  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DimakCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Starlight Suiten Hotel Renngasse

Property: Starlight Suiten Hotel Renngasse
Address: Renngasse 13, Vienna 1010, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Inner City
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#51 Luxury Hotel in Vienna
#110 Family Hotel in Vienna
#125 Romantic Hotel in Vienna
Price Range (Based on Average Rates): £
Hotel Class:4 star — Starlight Suiten Hotel Renngasse 4*
Number of rooms: 52
Official Description (provided by the hotel):
The Starlight Suiten Hotel Renngasse is located in the city centre of Vienna, next to the Freyung and the Ringstraße and 5 minutes away from the Schottentor underground station. Everything is within walking distance, so that there is time for sightseeing and shopping even on short business trips. Take the chance to stroll through the Graben, the Carinthian Street or to visit the Rathaus, in front of which interesting events take place almost every day of the year. The four-star suites of the hotel offer you the highest comfort in a modern atmosphere and the sauna and fitness areas are at your disposal for relaxing and training as well as a café for taking a drink. Guests travelling by car- can avail themselves of our parking service. Our reception staffs are there for you round the clock and will be pleased to help you plan your stay. ... more   less 
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Also Known As:
Starlight Suiten Ii Renngasse Hotel Vienna
Starlight Suiten Ii Renngasse Vienna

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