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“A perfect location”
Review of Hotel Kummer

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Hotel Kummer
Ranked #55 of 361 Hotels in Vienna
Certificate of Excellence
Reviewed 30 November 2013

A very good hotel, located in the very heart of the shopping street Mariahilferstrasse. Walking distance to "everything", and the U-bahn is just outside the hotel. The breakfast was excellent, the room was perfect and the furniture had a romantic touch, we could harly notice the traffic in the streets. Also the staff was nice and friendly. I will definitely choose this hotel again next time in Vienna.

  • Stayed: November 2013, travelled as a couple
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1  Thank Birsan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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267 - 273 of 880 reviews

Reviewed 29 November 2013

A very good hotel, located in the very heart of the shopping street Mariahilferstrasse. Walking distance to "everything", and the U-bahn is just outside the hotel.
The breakfast was very good, with a lot of choises. The only thing that was negative is that one morning we had to clean a table ourselves to be able to sit down to have breakfast. The staff could be more effective.
Besides of this, the staff was nice, friendly and helpful. The rooms were perfect, and in the fifth floor, we could harly notice the traffic in the streets behind the hotel.
I will not hesitate to choose this hotel again.

Stayed: November 2013, travelled with friends
1  Thank Gro S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2013

Very conveniently located; very clean, very spacious. The restaurant, where we also ate breakfast, served very well. we got to know the staff, and they were more than accommadating. Our rooms faced the cafe in back and it was also a main transit area.

Room Tip: can get noisy at night w/skateboarders so ask for front facing rooms
  • Stayed: October 2013, travelled with family
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Thank bella1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 November 2013

I arrived last week and was immediately upgraded to a room that has wireless internet.
The room was large and spacious, the reception friendly and helpful, breakfast excellent. The hotel location is fabulous and I would come back again and again.

  • Stayed: November 2013, travelled on business
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1  Thank Shosh51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2013

Firstlly an Average rating for the Hotel is given for 2 reasons:
a) The person on the Front Deck ( i do not recall his name) was absolutely rude when we entered.
b) The WC is small and the door too close to the commode.
This place is actually worth all 5 stars but they need to change that Man on the Reception.

We were picked up at the Vienna Station by close friends who live here and were taken to Kummer. The Hotel is located in the main shopping street. No need to look elsewhere for shoppers. The Hotel is very old and history i guess. It has been kept very neat and clean. Rooms are decently sized and considering the age of the property, they have tried to provide decent amenitiies.

This was the last stop of our vacation and we just did not want to leave! Vienna is just another Munich! Would suggest to got to the outskirts. We were lucky our friends took us to some beautiful places outside of Vienna. "Seegrote" is a must visit place outside of Vien.

You will enjoy the Stay in the Hotel because of good rooms, but i guess being a Holiday we're most of the time outside the rooms so it wouldn't matter much.

Room Tip: We were upgraded to a bigger room; i cannot recall the number; but it was fabulous!
  • Stayed: June 2013, travelled with family
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Thank mohitbhonsle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kraber, on behalf of Andreas Ohrfandl, General Manager at Hotel Kummer, responded to this reviewResponded 15 November 2013

Dear Guest,

we appreciate very much your comments regarding your stay at the Hotel Kummer.
Whilst I am pleased that it seems you have enjoyed your overall experience, I am course disappointed that on this occasion the service at the front desk did not meet your expectations. Please be assured that I have addressed this matter already to the relevant Front Office Manager, who will take the appropriate action immediately.

I do hope that we will have the opportunity to welcome you in the near future.

Kindest regards
Andreas Ohrfandl
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2013

We stayed in the hotel for three days,very good location almost nearby the main attractive sites in the city,very good rooms,friendly staff, the only disturbing matter is no Internet in the room and every time you need to use the Internet you have to go downstairs near the lobby and ask the receptionist for a passcode and you have to renew the passcode every half an hour, you have to stay around the lobby and the restaurant to keep the Internet connection active,the breakfast buffet was good,very good selection of bread.
Overall the hotel is very good.

Stayed: October 2013, travelled with friends
Thank Jihad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2013 via mobile

We loved our 3 night stay here. Right opposite a metro station and 3 stops or 15 mins walk to St Stevens square. Beautifully ornate and clean, magnificent main staircase, nice cosy bar area and friendly & helpful reception. Our room, 319, was an upgrade and it was fabulous. It was also kept spotless by the maid. Separate sitting room and 2 bathrooms! Breakfast is included, excellent buffet choice including hot choices or continental, with smoked salmon as well. Coffee served at the table. Only negative is that the fruit salad included grapefruit, forbidden for many folk on pills. Otherwise, WiFi was free on 24 hour vouchers (not 30 mins) and worked in our 3rd floor room, although faster in the bar/lobby. An excellent choice when visiting Vienna.

Stayed: November 2013, travelled as a couple
Thank Andy-S60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kraber, on behalf of Andreas Ohrfandl, General Manager at Hotel Kummer, responded to this reviewResponded 15 November 2013

Dear Guest,

thank you for taking the moment to write about your recent stay at the Hotel Kummer.

I am very happy that you enjoyed our "old-world"-feeling in the heart of Vienna. I will forward your nice and kind words to all team members. It was a pleasure for us to have had you here as our guests and we hope to welcoming you back in the near future.

Warm regards from Vienna!
Andreas Ohrfandl & Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Kummer

Address: Mariahilfer Strasse 71A, Vienna 1060, Austria (Formerly Kummer Hotel)
Region: Austria > Vienna Region > Vienna > Mariahilf
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service
Hotel Style:
#41 Luxury Hotel in Vienna
#51 Family Hotel in Vienna
#53 Romantic Hotel in Vienna
#104 Business Hotel in Vienna
Price Range: £147 - £156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Kummer 4*
Number of rooms: 95
Official Description (provided by the hotel):
Commercial Hotel in traditional building situated in the heart of shopping area, between Westbahnhof & the State Opera. ... more   less 
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Also Known As:
Kummer Hotel Vienna

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