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“Superb 4 stars selection in the heart of Vienna”
Review of Hotel City Central

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Hotel City Central
Ranked #57 of 362 Hotels in Vienna
Certificate of Excellence
GreenLeadersBronze level
Modiin
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Superb 4 stars selection in the heart of Vienna”
Reviewed 8 June 2014

Just returnes from a 4 nights at this fantastic hotel.

The room was very comfortable , the beds were great.

Staff were outstanding, they made us feel very satisfied with our stay.

The breakfast was rich and tasty, we loved it.

The front desk staff helped us to buy tickets to Justin Timberlake show with high efficiency!!!

When I return to Vienna I will return to this hotel.

Thank you all.

Markovitz Aviv

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aviv39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this review, 23 June 2014
Dear Aviv39,

Thank you very much for your nice compliments. We are very happy to learn that you fully enjoyed your Vienna stay and will choose us again, when returning to Vienna.

We wish you a great summer and remain,

with best regards
Report response as inappropriate
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760 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Preston, United Kingdom
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 May 2014 via mobile

I only stayed one night but felt compelled to write a review as the concierge/receptionist who was on duty was fantastic. Orange juice on arrival and couldn't gave been more helpful or friendly. He is an asset to that hotel.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Walshy1865
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this review, 21 May 2014
Dear Walshy1865,

We are delighted to read your review and thank you very much for your praise of the concierge/receptionist on duty at your check-in.

We wish you all the best and look forward to your next Vienna trip.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 April 2014

I paid for a basic single room, as I was travelling alone and only there for a couple of days. The room was very clean, with a large pristine bathroom. From the moment I arrived, the staff were typically Viennese in their courtesy and politeness.

The hotel is located right in the centre of the city and I would highly recommend renting a bike from the bike rental shop on the other side of the Danube from the hotel.

Breakfasts were basic, but very tasty with a good selection of food and very helpful staff attending to your every need.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rhys F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this review, 7 May 2014
Dear Rhys F,

We are very happy to read that you felt welcome from the first moment on and appreciate your praise for our staff. Thank you.

Your information regarding the bike rental shop, is a good tip to future Vienna travellers.

We hope you will keep your visit in good memories and send best regards to Dublin.
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Louisville, Kentucky
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 April 2014

Greeted with mimosa. At first glance the room was small and bed looked uncomfortable, but not true. Bed was very comfy and room size was really not a problem was we were not in room that much. Had a great tub/shower. The wifi worked perfectly and breakfast had it all, even champagne. Yes, would stay again. Great location.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank julietravels106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this review, 16 April 2014
Dear julietravels106,

We are delighted to learn that you would stay again with us and we appreciate your nice compliments. Thank you.

Please be informed that our Hotel City Central offers different room categories, which also vary in size. Do not hesitate to contact us at the time of your next holiday planning. We will be pleased to help you find the fitting offer.

In the meantime, we remain,

with best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Albans
Level Contributor
135 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 9 April 2014

We stayed here for three nights with our three children. We stayed in a two-room suite (one double one twin) with an extra sofa bed in the double room for our youngest child (7). It was very comfortable, with good beds, although the sofa bed would not have been sufficient for an older child. Getting five in one set of rooms made it very good value.

The breakfast was very good with a decent range of hot and cold food which had something for everyone.

The location is excellent, being around 10-15 minute walk at most from Stephansplatz. It is two minutes from Schwedenplatz where you can get a tram or u-bahn direct to pretty much everywhere (e.g. Schonbrunn, Prater, Museumsquartier etc). When you first arrive the hotel itself and the immediate shops on either side look a little dowdy, but don't be put off as when you get inside it is very comfortable.

There is no restaurant at the hotel, but you can eat at the hotel just up the road and charge it to your bill. And if you turn right out of the hotel (rather than left towards central Vienna) and walk for five minutes you come to a little square on the opposite side of the road that has three nice looking restaurants in it, one vegetarian, one mainly a wine-bar, and one selling a mixture of Austrian and Italian influenced food, which saves going into town if you don't want to.

This isn't the most amazing hotel we've ever stayed at, and having been here I'm surprised at how gushing some of the reviews are. But overall we found this hotel very convenient and comfortable and would stay here again if we visited Vienna again. It is in particular very good value and convenient if you want to be together with two or three children.

Room Tip: If you are sensitive to noise ask for a room away from the main road (Taborstrasse), especially in w...
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TomGSt_Albans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this review, 16 April 2014
Dear TomGSt_Albans,

Thank you for taking the time to post your experience on the site of TripAdvisor. We are very happy to read that you enjoyed a nice stay with your entire family and that every single member felt comfortable.

We also noticed your compliments for our price-value ratio and would be glad to welcome you back in future.

In the meantime, we wish you nice Easter and remain,

with best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tehran, Iran
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 April 2014 via mobile

I stayed in this hotel for 5 days and I am completely satisfied with this hotel, comparing to 5 star hotels and the price that you have to pay, this hotel gives satisfying services. Easy access to all public transportations, and being close to the center is a great plus point. Services like cleaning and responding to your request were well done. The breakfast could be better but it was just enough to enjoy. The only negative point I can mention is that you could hear a weak sound from the street in the night which can be disturbing for sensitive people, though it was ok for me because it gave me the feeling of a living town and I could sleep. And the other was that there were no hair conditioner, toothpaste and toothbrush, and no flip flop to wear! Which was surprising for me and troubled me a lot! I don't know if it is the matter of being 4 star or the style of hotels in vienna, but I didn't expect it.
Anyway, all in all, good enough to think about staying there again if I will be back to vienna oneday, and to suggest it to other friends!

Stayed March 2014
Helpful?
Thank Mahsanafisi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this review, 16 April 2014
Dear Mahsanafisi,

With pleasure we read attentively your review and appreciate your nice comments.

As you wrote we do offer a soap dispenser with a shower- and hair-shampoo; but no conditioner. We are sorry that you missed this offer. Toothpaste and toothbrush are available at the reception! Please do not hesitate to ask our staff directly during your stay, so we can react immediately.

We thank you for recommending us to friends and look forward to welcome you back in future.

In the meantime, we remain,

with best regards
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Athens
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 March 2014 via mobile

We visited the city central hotel after looking at the reviews and because of that I must say we were quite disappointed as we expected much more. The hotel is close to the center but it cannot be characterized as "central". The breakfast buffet has a variety of delicacies but is far from a 4 star hotel breakfast . The room was ok but you can hear EVERYTHING from the other rooms. People were opening their room doors and I thought someone was coming in mine! The only thing in which we agreed 100% with the positive reviews is about the friendliness of the staff at the reception who were very helpful. In a few words it is a great 2-3 star hotel with no sound proof, free wi fi in room and relatively close to the center.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank Dannytz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
linda_labschuetz, Internet Guest Relation Manager at Hotel City Central, responded to this review, 16 April 2014
Dear Dannytz,

Thank you for reviewing your stay with us. We are sorry that we could not completely fulfil your expectations. The Hotel City Central is situated in the 2nd district of Vienna, only a few steps away from the 1st district and Schwedenplatz, which is the beginning of the old city centre and offers a great subway and tram connection.

Our breakfast buffet offers: cheese, sausage and ham made in Austria, local seasonal fruits and vegetables, aromatic, continually freshly baked Viennese rolls, a variety of fresh breads, cakes and many sorts of sweets, marmalades made of fresh fruits, 100% Lower Austrian honey (produced by an employee of Schick Hotels), Austrian free-range eggs for your soft-boiled and fried eggs, fruit juices, champagne, mineral water, mueslis, yogurts, butter, spreads and a 'Healthy & Light' section with organic fruit juices, low-fat and lactose-free yogurts and milk, turkey ham and sausage, diabetic marmalades and diabetic honey.

We noticed your remark about the soundproof and hope you still could enjoy restful nights.

With pleasure we read that you were very happy with the friendliness and helpfulness of our staff and thank you for your compliments.

We thank you for describing your impressions and hope you had a pleasant journey home.

Best regards from Vienna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel City Central

Property: Hotel City Central
Address: Taborstrasse 8, Vienna 1020, Austria
Region: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#22 Green Hotel in Vienna
#35 Family Hotel in Vienna
#43 Luxury Hotel in Vienna
#49 Romantic Hotel in Vienna
#68 Business Hotel in Vienna
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel City Central 4*
Number of rooms: 58
Official Description (provided by the hotel):
The name already reveals much about the smart Hotel City Central’s advantages. The central location near the 1st District, the historic centre of Vienna, coupled with the employees’ typical Viennese charm and a perfect price-performance ratio, distinguish this hotel. Behind the stylish facade, guests find a perfect refuge for their stay in Vienna. 58 rooms and three individual apartments in a nearby building are all convincing thanks to modern comforts such as air conditioning, FLAT TV with Sky programs, and WLAN (free of charge). A special attraction is the Winter Garden with its pyramid-shaped glass roof where a rich and varied breakfast is served. Covered parking spaces are also available. ... more   less 
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Also Known As:
Hotel Appartements City Central
Appartements City Central Hotel
Best Western Vienna

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