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Hotel Ibis Wien Messe
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Reviews (1,319)
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All reviewspraterstern stationprater parkhour barcity centreaccor hotelsattending a conferencefree wifihotel staffnice hotelrooms are cleanmin walkshort staylocation is greatu bahnquiet locationclose to the hotelbreakfast buffet
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Reviewed 8 October 2013

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
h2736, Manager at Hotel Ibis Wien Messe, responded to this reviewResponded 24 December 2013
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 8 October 2013

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
h2736, Manager at Hotel Ibis Wien Messe, responded to this reviewResponded 24 December 2013
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 3 October 2013

The Ibis Messe hotel is next to the Ibis Budget Messe hotel, don't confuse them.
It is only few steps from two metro stops Vorgartenstrasse and Praterstern, U1 line.
In the evening it is a bit a dark area.
This is mainly a business hotel: rooms are clean and quiet even the ones street side, in Ibis standard size and furniture.
I had an issue with the TV in the room, so I called the reception and I believe in less than a minute a person came to fix it. Very efficient!
Checking in and out was also pretty fast.
What I didn't like were minor things: stairs and corridors look like in a condominium, but more than this I didn't like the elevator that allows people to get to the room floors from outside without passing in front of the reception desk.
Special mention for the breakfast, that I have appreciated: there is a good selection of salty and sweet food, fresh fruit, croissants, cold milk, tea (but please avoid instant coffee), despite the food desk could appear a bit small. Staff people is efficient in replacing the food and keeping everything clean.

  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank FedeF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h2736, Manager at Hotel Ibis Wien Messe, responded to this reviewResponded 24 December 2013
Google Translation

Sehr geehrter Gast,

wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Ibis Wien Messe..

Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.

Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.

Mit herzlichen Grüßen

Gerhard Tuschetschläger
Direktor

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Reviewed 1 October 2013

Yards away from a metro station so its perfect to hop into the historical centre.

front desk staff were unhelpful but didnt need them as they have free wifi anyway

clean tidy spacious rooms, a great base for exploring vienna

cheap prices so dont expect fancy rooms, its basic but as long as there is a bed and a shower what more do you need.

used the restaurant for breakfast, a great choice of different austrian treats.

would use again if going to vienna

  • Stayed: September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank StrawHatReviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h2736, Manager at Hotel Ibis Wien Messe, responded to this reviewResponded 24 December 2013
Google Translation

Sehr geehrter Gast,

wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Ibis Wien Messe die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung.

Die Hotels der Marke Ibis setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse.
Darüber hinaus dürfen wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern.

Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen.

Mit herzlichen Grüßen

Gerhard Tuschetschläger
Direktor

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Reviewed 15 September 2013

This centrally located budget hotel ticks virtually all the boxes. Rooms are modern well equipped and maitained to an impeccably high standard. Located a few hundred yards from Praterstern Station you can
reach it by direct train from Vienna Airport and arte just three metro stops from the very centre of most attractions and nightlife. The undergound system by the way is fast clean and efficient with trains virtually everyfive minutes. The staff at reception wer both efficient and helpful.The eat as much as you want breakfast was of a good standard but don't expect a full english/irish heart attack special - no bacon eggs black pudding etc. but nevertheless good value at 11 euros.The only item I would have addde to room would have been a room safe.In contrast to other reviews there was a 48 hour laundry service avaiable.
I also purchased a four tour of Vienna 39 euros from the Hotel ( with pick up at the Hotel) which was very good value.

  • Stayed: September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h2736, Manager at Hotel Ibis Wien Messe, responded to this reviewResponded 24 December 2013
Google Translation

Sehr geehrter Gast,

wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Ibis Wien Messe..

Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.

Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.

Mit herzlichen Grüßen

Gerhard Tuschetschläger
Direktor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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