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“Ibis Wien Messe”

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Hotel Ibis Wien Messe
Ranked #138 of 359 Hotels in Vienna
Reviewed 14 December 2013

  • Stayed: December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Joe B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
h2736, Manager at Hotel Ibis Wien Messe, responded to this reviewResponded 24 December 2013
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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203 - 209 of 1,286 reviews

Reviewed 30 November 2013

Pros.
Reasonably priced.
Good location, just a 5 min walk to the metro and 10 min ride to the city center.
Very clean, staff quite friendly.
Good sized room.


Cons.
Bathroom a bit small.
Not very cozy.

Room Tip: The higher the quieter.
See more room tips
  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h2736, Manager at Hotel Ibis Wien Messe, responded to this reviewResponded 24 December 2013
Google Translation

Sehr geehrter Gast,

wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Ibis Wien Messe..

Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.

Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.

Mit herzlichen Grüßen

Gerhard Tuschetschläger
Direktor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2013

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Mark B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
h2736, Manager at Hotel Ibis Wien Messe, responded to this reviewResponded 24 December 2013
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 13 November 2013

Not having stayed in an Ibis for a few years I was pleasantly surprised by this hotel. Good location near the river I stayed here on business for the relative convenience near the Messe Exhibition Centre about 10-15 minutes walk. Very clean spacious rooms (with high ceilings) good breakfast too. Internet connection was a bit intermittent in my room though.

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Jeremy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h2736, Manager at Hotel Ibis Wien Messe, responded to this reviewResponded 24 December 2013
Google Translation

Sehr geehrter Gast,

wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Ibis Wien Messe..

Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.

Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.

Mit herzlichen Grüßen

Gerhard Tuschetschläger
Direktor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2013

We stayed here for 12 nights, and were very pleased with the comfort, the service, and the accessibility. My wife and I are both people with disabilities. My wife walks with canes, and needs a walk-in/roll-in shower. Our accessible/barrier free room was spacious and quiet! The staff were very helpful and respectful. The breakfast was good and substantial, and Janine and the rest of the morning staff assisted us to get our food at the buffet, and then cordially carried our trays. Mischa, the evening receptionist, was also very helpful and gracious. We were very happy staying at this hotel, and will definitely be returning again!

  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h2736, Manager at Hotel Ibis Wien Messe, responded to this reviewResponded 24 December 2013
Google Translation

Sehr geehrter Gast,

wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Ibis Wien Messe..

Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.

Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.

Mit herzlichen Grüßen

Gerhard Tuschetschläger
Direktor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2013

We stayed here six nights in September 2013.

Pros: We liked the location for easy arrival and departure by plane, bus and train! The S7 provides direct connection between airport and Praterstern [we bought our tickets online], Student Agency bus to Prague stops nearby [tickets also purchased online] and subway provides easy connection from Wien Westbahnhof when we arrived from Salzburg. We enjoyed walking to Prater Park for Vienna's Oktoberfest and the Bitzinger Wurstlestand located near the ferris wheel. Bank Austria is nearby and the train station has a Billa supermarket and numerous fast food stands and bakeries. We used the Green and Clean laundry at Wieden which was easily accessible by subway.

Cons: This ibis is clean but is beginning to show its age with a few stains and cracked tiles in the bathroom and does not have the pristine appearance of other newer branches. Light-blocking curtains were not wide enough to be effective. The elevator opened to hotel entrance and room key is NOT necessary to operate it - the desk is located around the corner on a different level. Staff spoke English, but were not very helpful.

We returned to Vienna for two nights before returning home. Rates for the ibis Wien Messe had doubled and we booked the adjacent Budget ibis for this stay. It was surprisingly spacious, super clean, light-blocking shade covered the window well, room key was required to operate the elevator. Our only complaint was the uncomfortable bed - firm mattress on a plywood base with small, thin pillows. Staff gets 5*+ for good English, friendly and very helpful in printing our boarding passes.

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank molly1548
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h2736, Manager at Hotel Ibis Wien Messe, responded to this reviewResponded 24 December 2013
Google Translation

Sehr geehrter Gast,

wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Ibis Wien Messe die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung.

Die Hotels der Marke Ibis setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse.
Darüber hinaus dürfen wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der benannten Serviceleistungen nachhaltig zu verbessern.

Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen.

Mit herzlichen Grüßen

Gerhard Tuschetschläger
Direktor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2013

The hotel was nice. It had a average reception area and up some stairs you will find the buffet breakfast area. Very cozy and served good breakfast from cereals to all kinds of bread, ham and all kinds of spreads.

The room was very small but well designed. It was comfortable enough for my wife and I.

Room Tip: All room are the same.
See more room tips
  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kevin5im
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h2736, Manager at Hotel Ibis Wien Messe, responded to this reviewResponded 24 December 2013
Google Translation

Sehr geehrter Gast,

wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Ibis Wien Messe..

Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.

Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.

Mit herzlichen Grüßen

Gerhard Tuschetschläger
Direktor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Ibis Wien Messe

Address: Lassallestrasse 7A, Vienna 1020, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#26 Best Value Hotel in Vienna
#130 Business Hotel in Vienna
#134 Romantic Hotel in Vienna
Price Range: £49 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ibis Wien Messe 3*
Number of rooms: 158
Official Description (provided by the hotel):
The ibis Wien Messe is a stone's throw from the exhibition center and Prater park. The nearby subway provides quick access to the city center, Austria Center and UNO City. The hotel is ideally located for trips to Donauinsel (Danube Island) or the Old Danube, and to many interesting sights in and around Vienna. You can access the airport directly by train. Whether you are here for business or for a cultural getaway, the 158 rooms offer contemporary comfort for a carefree stay in the Austrian capital. ... more   less 
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Also Known As:
Ibis Hotel Vienna
Ibis Hotel Wien Mariahilf

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