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“Ibis - still good quality”

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Hotel Ibis Wien Messe
Ranked #143 of 361 Hotels in Vienna
Brno
Level 6 Contributor
546 reviews
181 hotel reviews
common_n_hotel_reviews_1bd8 560 helpful votes
“Ibis - still good quality”
Reviewed 26 August 2014

- few minutes walking from "Wien-Praterstern" station (subway lines U1, U2, trains, tramlines)
- helpful reception staff
- good internet connection
- clean room & comfortable bed (and a 2nd bed linen - big plus)
- check in & checkout at midday

I have no complains.

  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank rbbrno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h2736, Manager at Hotel Ibis Wien Messe, responded to this review, 23 October 2014
Dear guest,

We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Gerhard Tuschetschläger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,228 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
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  • Any
English first
Stockholm, Sweden
Level 5 Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 17 August 2014

Good location, average services, etc. lives up to the Ibis expectation. Extremely friendly staff at reception - they go out of the way to help you out. This is a great option for budget travellers looking to explore Vienna at peace. Location is very near to a big station (Wien Praterstern), so thats a good plus.

Stayed August 2014, travelled solo
Helpful?
2 Thank travelhimanshu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h2736, Manager at Hotel Ibis Wien Messe, responded to this review, 23 October 2014
Dear guest,

We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Gerhard Tuschetschläger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 August 2014

Good place to stay with friends or family. Clean and comfortably. Direct way from/to airport. Near Prater Park and Danube River, two step from subway. Bike station and bike road near hotel - 10 minutes from Stephan platz by bike.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ibis Hotels

Helpful?
2 Thank iDimaM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h2736, Manager at Hotel Ibis Wien Messe, responded to this review, 23 October 2014
Dear guest,

We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Gerhard Tuschetschläger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 6 Contributor
139 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 9 August 2014

I think I am done with saying with Ibis.

While the hotel rooms are clean and usually fairly good customer service, the slow wifi (and if you are in your room, it keeps getting disconnected) is too much! It is truly annoying when you have to be online.

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank pekopoko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h2736, Manager at Hotel Ibis Wien Messe, responded to this review, 23 October 2014
Dear guest,

Thank you for taking the time to tell us about your experience at the ibis Wien Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Gerhard Tuschetschläger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level 5 Contributor
68 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 29 July 2014

Well we only stayed for a day, only because our friends were staying on side of river. The hotel itself was clean and located on a big street. The closest attraction to this was the Giant Old Ferris Wheel, Located in Wien Prater Amusement Park. Yes sure other things were around but this was really it, maybe 5-10 min walk to the place. Area itself was very modern glass bldg, new infrastructure wasnt anything like the Stephansplatz square area. I would stay again, people were nice, hotel was clean and very modern. If your looking to party this isnt the place for you, but if your looking for a little piece and quiet and just wanna chill for the day this might be your spot, alot of coffee shops with outdoor seating around, train station is just steps away.... maybe a spot more for the older business gent trying to get some work done.

Room Tip: pretty quiet hotel no need to worry about much
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Vinay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h2736, Manager at Hotel Ibis Wien Messe, responded to this review, 23 October 2014
Dear guest,

We very much appreciate your comments regarding your stay at the ibis Wien Messe. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Gerhard Tuschetschläger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 July 2014 via mobile

Convenient location with great metro links. Unfortunately hotel staff were rude, duvet in a double bed is merely big enough for one person and the curtains let in significant light. Would still recommend for a short stay. Note: €43 for taxi to aiport, get a train!

Stayed July 2014, travelled as a couple
Helpful?
2 Thank Daniel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
h2736, Manager at Hotel Ibis Wien Messe, responded to this review, 23 October 2014
Dear guest,

Thank you for taking the time to tell us about your experience at the ibis Wien Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Gerhard Tuschetschläger
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Ibis Wien Messe

Property: Hotel Ibis Wien Messe
Address: Lassallestrasse 7a, Vienna 1020, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#27 Best Value Hotel in Vienna
#111 Family Hotel in Vienna
#131 Business Hotel in Vienna
#136 Romantic Hotel in Vienna
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Ibis Wien Messe 3*
Number of rooms: 158
Official Description (provided by the hotel):
The ibis Wien Messe is a stone's throw from the exhibition center and Prater park. The nearby subway provides quick access to the city center, Austria Center and UNO City. The hotel is ideally located for trips to Donauinsel (Danube Island) or the Old Danube, and to many interesting sights in and around Vienna. You can access the airport directly by train. Whether you are here for business or for a cultural getaway, the 158 rooms offer contemporary comfort for a carefree stay in the Austrian capital. ... more   less 
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Also Known As:
Ibis Hotel Vienna
Ibis Hotel Wien Mariahilf

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