We found this hotel last minute in the booking.com flash-deals just for 50% of the rate, which was really great, considering the quality of lodging and walking distance to the city center.
The hotel is really great, starting from the friendly, helping and customer oriented staff and ending with small details like small chocolates with funny saying or sugars with fancy girl picture on it.
The design of the rooms is great. Our room was mostly white colored with a touch of the color: red chair and some funny-pattern soft chair, small red round table, orange mugs, red-orange-yellowish painting on the wall and the green plant. It was also spacious and had a lot of light, thanks to 3 windows. Bathroom was bigger than you usually expect in such hotels and had enough space, the shower cabin was also great - the one you don't touch the walls every now and then. There was liquid soap and hairdryer.
The room had small fridge, safe-box, kettle and coffee/tea.
Free wifi was a plus - we didn't have any problem with the connection there.
Customer service is great! Mind that the staff is at the hotel not all the time, but they are making sure they meet your needs!
On Sunday, when we checked out, they were to arrive only at 11am and were leaving around 6pm, but it was no problem to arrange over the phone that we would go earlier and leave the key and our bags in the room (as we were departing in the evening) and they would take them to the reception once in the hotel. Also in the evening they agreed to wait a bit longer, if we want to take the bags after 6pm. Eventually the girl from the reception even called us closer to the evening to check, when we come. While taking the bags we also used wifi again to check in to the flight and she suggested to print me the boarding pass, which was really nice of her.
Overall it was a great stay and definitely the best hotel I stayed in Vienna. It's worth also its full price, so next time in Vienna I'd definitely stay there again even if there is no flash deal (and hopefully it's not sold out due to good reviews ;) ).
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