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Austria Trend Hotel Park Royal Palace Vienna
Ranked #66 of 358 Hotels in Vienna
Certificate of Excellence
Reviewed 10 December 2011

Brand New, clean, a little far from the center.Very good for conventions, 2 tumbs up to Beate Mex. (I think the manager), that is doing all possible to make you feel at home. (for a big hotel its not that simple)

Room Tip: upgrade to the suite if you can, try to get a room with a view to the palace
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  • Stayed: December 2011, travelled with friends
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Thank tip001
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306 - 312 of 838 reviews

Reviewed 6 December 2011

This is a perfect hotel for business and the siting of conferences. It is clear from internal arrangements and decor that this is the prime target demographic for this new hotel. Quality of service is acceptable, quality of rooms is acceptable and quality of food is acceptable. Essentially an acceptable place to conference or do business. Worth paying the extra for an upgrade to get access o business suite and have coffeee machine and free minibar (obviously limited) in the room.
It is close to SAchonbrunn Palace but that alone would not be a reason to consider this hotel for sightseeing, it is a 15 minute walk to nearest metro station and you are 20 minutes from center of town.

Room Tip: Select upgrade for access tio business centre, as hotel is new this is still a relatively cheap opti...
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  • Stayed: December 2011, travelled on business
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Thank mark w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2011

This hotel only opened at the beginning of October and still has a very new feel - and smell! It is incredibly spacious, clean and contemporary and on the whole is a lovely place to stay BUT I did experience a couple of issues.

Firstly, the rooms are lacking some basic instructions, like how to use the phone. It was easy calling other rooms but I could not work out how to phone reception! When I asked (at reception) I was given a 9 digit number. Also, there is a master switch for all the lights in the bedrooms, which is unlabelled and if you use this to turn the lights off (as I did) you are then left fumbling in the dark trying to turn them on again. Furthermore, the safe in my room was locked shut with no instructions to open and use it.

There did not seem to be any room service, and my mini bar was not restocked after the first night of my three night stay. My room was not serviced on the second day of my stay until approximately 5pm.

On the plus side, the food I had was delicious and all the staff I encountered were incredibly helpful and pleasant, and there is a delicious breakfast buffet.

One hint - because it's so new our taxi driver did not know it so if you do need to get a taxi to the hotel, tell the driver it is next to the Technical Museum.

  • Stayed: October 2011, travelled on business
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2  Thank Debzlou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2011

This hotel opened less than a week ago, and I suspect I am the first person to sleep in this particular bed, which is a pleasant thought!

It is minimalist, and a bit like staying in a furniture store, such as Ikea. The atmosphere is welcoming and the staff have been very good. It is very clean with simple, smart furnishings and fittings.

Obviously, it is aimed at the business market. The Executive package is worth it, as it get you access to the Executive lounge with constant drinks and snacks, and also you can consume the entire contents of the minibar in your room each day (if that were possible!).

It is described as 4 star plus, but I'm not sure what the plus is. Inevitably, there are some teething problems for such a brand new hotel, such as no information in the rooms about how things work, but this is offset by the helpful staff.

It's a 20 minute tram ride from town, but 500m to Schonbrunn Schloss, which is a tourist attraction.

All-in-all, I would recommend this hotel, but ony really for business and conference use.

Room Tip: Upgrade to Executive package is worth it.
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  • Stayed: October 2011, travelled on business
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1  Thank Paul S
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Reviewed 4 days ago via mobile
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Stayed: November 2017, travelled on business
Thank marc20217
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Reviewed 1 week ago via mobile
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Stayed: December 2016, travelled as a couple
Thank lillylovestraveling
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ParkRoyalPalace, Ihr Austria Trend Hotel Park Royal Palace Vienna Team at Austria Trend Hotel Park Royal Palace Vienna, responded to this reviewResponded 1 week ago
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Reviewed 1 week ago via mobile
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Stayed: November 2017, travelled with family
Thank Franz R
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ParkRoyalPalace, Ihr Hotel Park Royal Palace Vienna Team at Austria Trend Hotel Park Royal Palace Vienna, responded to this reviewResponded 1 week ago
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Additional Information about Austria Trend Hotel Park Royal Palace Vienna

Address: Schlossallee 8, Vienna 1140, Austria
Region: Austria > Vienna Region > Vienna
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #66 of 358 Hotels in Vienna
Price Range: £62 - £163 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Austria Trend Hotel Park Royal Palace Vienna 4.5*
Number of rooms: 309
Official Description (provided by the hotel):
Opened in October 2011, the Park Royal Palace is right to Vienna’s Technical Museum and just a 5-minute walk from Schönbrunn Palace. Surrounded by its own park, it offers a fitness area with a sauna and steam bath.The spacious, air-conditioned rooms are soundproof and feature a flat-screen satellite TV, a laptop-size safe, and a minibar. Free Wi-Fi is available in all rooms and public areas of Austria Trend Hotel Park Royal Palace Vienna.The elegant restaurant Regio and the lobby bar Chino provide access to a terrace overlooking the garden. Guests can relax in the green inner courtyard and use the in-house parking garage.The tram stop for lines 49, 52 and 58 is only 150 metres away. Schönbrunn Underground Station (line U4) is 750 metres away. ... more   less 
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