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“THE BEST HOTEL IN VIENNA”

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Hilton Vienna Danube Waterfront
Ranked #57 of 361 Hotels in Vienna
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 5 August 2014

Everthing is brilliant about this large waterside (DANUBE) hotel. From the huge immaculately furnished bedrooms, dining areas, bars etc, etc .to the wonderful outside pool.
I have travelled all around Europe and Asia and this is the best Hilton ever. Central Vienna hotels may be more convenient for walking to the sights but this hotel has very convenient transport to the centre. The underground 50 metres from the hotel takes you to Vienna centre in six minutes. The Executive lounge (pay a little extra it is worth it) serves hot and cold food of top quality and spirits/wine and beers. Breakfast in the Lounge is the best ever.
Nina Rosanelli (Manager) could not have done more for us in the Lounge.
Roman Kruger (Front Office Manager) arranged everything for us and I mean everything. What an excellent employee the Hilton has here,
WHEN IN VIENNA ON BUSINESS OR PLEASURE, THIS IS THE VIENNA HOTEL FOR YOU..

Room Tip: Executive floor rooms are the best and ask for a Danube view.
  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Peterafcwxm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Markus H, General Manager at Hilton Vienna Danube Waterfront, responded to this reviewResponded 11 August 2014

Dear Peterafcwxm,

Thank you for your staying at Hilton Vienna Danube Waterfront and for sharing this great review!

I was thrilled to read how much you enjoyed your stay with us and I will be sure to share your kind words with Nina and Roman as positive feedback like yours is a great motivation for our team.

I am really looking forward to welcome you back to our hotel in the near future!

Kind regards,
Markus Hussler
General Manager

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Reviews (2,413)
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987 - 993 of 2,413 reviews

Reviewed 3 August 2014

We stayed for 2 nights in 2 rooms. They were huge by European standards and well furnished...we had river view rooms and the flowing Danube was a pleasant sight always..
The breakfast was plenty and good. The staff were helpful.. For an aspiring 5 star there was no concierge, not that we could see... But they could book tours etc which was fine...
The centre was 15 mins by subway which is 5 mins by walk... Really nice hotel.. Where they can improve is a little more smile and friendliness of the front desk staff..

Stayed: August 2014, travelled with family
Thank mahee_37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raik_Lang, Manager at Hilton Vienna Danube Waterfront, responded to this reviewResponded 8 August 2014

Dear mahee_37

thank you for giving us feedback about your recent stay.

We are happy to read that our full american breakfast buffet and also the location of the room was to your full satisfaction. Nevertheless we could not ignore your comment about our reception staff. Please rest assured the I will personally take care of further trainings on not only the attitude but also friendliness in order to meet the high expectation which our guests and also we have.

I hope to welcome you back with us in future to show you that we can make it better than you might experienced.

With best regards

Raik Lang
Assist. Front Office Manager

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Reviewed 3 August 2014

We stayed here as a family in March 2014. It is a very pleasant, European style Hilton located on the banks of the Danube. Its a little out of the city but a short walk from the local subway and modestly priced so we thought it was a good bargain. There is a set of local shops close to the subway though being Europe they are shuttered and closed by 6 PM so beware.

The hotel itself was quiet when we were there; staff were courteous and helpful. We found the executive lounge at the top of the hotel to be of excellent value (Hilton Gold and above I think). Used it twice daily for breakfast and evening snacks/drinks. Its not a sumptuous meal but certainly good for finger bites and hot food was available.

All in all we enjoyed our stay and would definitely go back there

  • Stayed: March 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank mungerilal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Markus H, General Manager at Hilton Vienna Danube Waterfront, responded to this reviewResponded 6 August 2014

Dear mungerilal,

We very much appreciate that you have taken the time to share your comments on Tripadvisor and we are glad to hear that you and your family enjoyed your stay with us.

At the same time we greatly appreciate your kind words on our staff and our Executive Lounge.

Thank you again and we hope to welcome you during your next trip to Vienna!

Best regards,
Markus Hussler
General Manager

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Reviewed 1 August 2014

Overall, we had a great family (2 parents + 7 year old) vacation at this hotel. The staff were friendly, the service is good & the facilities were good also (the pool water is cold though). There is a supermarket just 2 minutes walk away. The subway station was 5 minutes walk away. The Shopping mall was <10 minutes walk away. You are out of the city (so you are away from the hustle and bustle - yet just 3 stops away from city life) & the neighborhood is good also (with a lovely walk way along the Danube river). A good all round genuine family city break. I would also recommend (like many others) upgrading to a room overlooking the river Danube.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank corneliusdk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raik_Lang, Manager at Hilton Vienna Danube Waterfront, responded to this reviewResponded 3 August 2014

Dear corneliusdk

thank you for having taken the time to give us feedback about your recent stay with us.

We were very happy to read that the stay with us was to your full satisfaction., especially in regards to the location our hotel. Your feedback has already been forwarded to the entire team and counts as good motivation in order to further do our best to great memorable stays for guests.

We hope to welcome you with us again in future.

With best regards
Raik Lang
Assist. Front Office Manager

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Reviewed 1 August 2014

Arrived from U.S. with no luggage at 0900 hrs, front desk staff was very hospitable and friendly. We were able to secure a room early. Mary, Sabir and Gelske all helped us on attempting to track down our luggage, they were very helpful on directions in the city and letting us find the easiest way to get around. We had dinner last night in the waterfront dining room, the service and food was excellent.
I highly suggest this hotel: room, staff and property met all our expectations.

Room Tip: Wifi free for Hilton honors members, gold and platinum. Get a room on the Riverside if possible.
  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank JeffC3074
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raik_Lang, Manager at Hilton Vienna Danube Waterfront, responded to this reviewResponded 3 August 2014

Dear JeffC3074

thank very much for you positive feedback about your recent stay with us. We were very happy to read that your really enjoyed your stay with us. Especially your positive mentions about the helpfullness of our staff made us proud and it is also motivation for every team member to always go the extra mile in order to generate memorable stays and experiences for our guests.

We hope to welcome you back with us in future.

With best regards
Raik Lang
Assist. Front Office Manager

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Reviewed 1 August 2014

All during our stay in this hotel was perfect. Very quick check-in, rooms were very large and bed so comfortable, so much that you cannot get out of the bed for the breakfast. Our rooms were in front of the river and were in executive, that I highly recommand, the service was perfect, the rooms and the rest of the hotel was very clean, the front desk was very good for giving information. you recognize the high level of service you wish to find in a Hilton.
The breakfast was good, we have highly appreciated the Prosecco, the hotel is very close to the metro station (less than 5mn by foot) and we have walked along the river from the hotel, very nice in the evening.
The weather was not as good as we hoped and we could not go to the swimming-pool. This is the only thing we missed. Thank you for the quality of your services and for having made a success of our stay.

Room Tip: Book a hotel on the waterfront, probably more calm and the view on the Danube is fantastic.
  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Floretteparis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raik_Lang, Manager at Hilton Vienna Danube Waterfront, responded to this reviewResponded 3 August 2014

Dear Floretteparis

thank very much for you positive feedback about your recent stay with us. We were very happy to read that you had a wonderful time with us. Your positive mentions about the great service as well as the comfort and location of the rooms made us proud and we hope to welcome you back with us in future. All your feedback has already been forward to the entire team and serves as great motivation to always go the extra mile in order to generate memorable experiences.

With best regards

Raik Lang
Assist. Front Office Manager

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Reviewed 31 July 2014

Hotel has spacious rooms. Service is ok. Location is not great although on the Danube transportation is quite a walk away.
Nothing significant within periphery of hotel. Pool and spa facilities are accessible and quite nice

  • Stayed: July 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Thank traveler02368
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raik_Lang, Manager at Hilton Vienna Danube Waterfront, responded to this reviewResponded 3 August 2014

Dear traveler02368

thank you very much for your honest feedback about your recent stay at the Hilton Vienna Danube Waterfront. We are glad to read the you had a good stay with us, especially in regards to our spacious rooms, which are the largest in entire Vienna.

We hope to welcome you back with us in future and to have to chance to turn an "ok-stay" into an memorable one.

With best regards from Vienna.

Raik Lang
Assist. Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Vienna Danube Waterfront

Address: Handelskai 269, Vienna 1020, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Vienna
#21 Business Hotel in Vienna
#39 Family Hotel in Vienna
#42 Luxury Hotel in Vienna
#47 Romantic Hotel in Vienna
Price Range: £75 - £227 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Vienna Danube Waterfront 4.5*
Number of rooms: 367
Official Description (provided by the hotel):
Light and airy - this is the atmosphere of the Danube, and the inspiration behind the unique design and ambience of the newly restyled Hilton Vienna Danube Waterfront. Take pleasure in the fresh, modern look of this uniquely located hotel, the perfect setting for your next special event. During the day, take in the stunning views from our meeting rooms that inspire visionary business deals. At night, the inviting terrace of our Waterfront Kitchen beckons diners to relax and savour delicious cuisine near the gentle waves of the river. Everything is easily accessible from our hotel. St. Stephen's Square is just a 10-minute ride away by underground and just as close are UNO-City, Austria Center and the Prater, Vienna's most extensive park and recreational area. Even the Messe Wien Exhibition Center is just a short walk away. After a busy day, relax in our stylish and spacious guest rooms, the largest in Vienna. Make the most of our welcome amenities and the high level of service for which we are known. ... more   less 
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Also Known As:
Hilton Vienna Danube Hotel Vienna
Vienna Hilton

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