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“Lovely Hotel with really helpful and attentive staff”
Review of Hotel Stefanie

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Hotel Stefanie
Ranked #21 of 361 Hotels in Vienna
Certificate of Excellence
GreenLeadersBronze level
St Austell, United Kingdom
Level 5 Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Lovely Hotel with really helpful and attentive staff”
Reviewed 18 July 2014

We have been to Vienna twice before but we had never stayed at The Stefanie Hotel. It's a short walk from Schwedenplatz Underground Station across the bridge that spans the Danube Canal. What can I say? I think my mothers comments are worth repeating here. She could not believe this hotel was only a 4 star and felt it should be a 5 star. The breakfast was superb and beautifully presented. We ate our scrambled eggs and toast under the gaze of long dead Hapsburg Royalty in a most elegant dining room with chandeliers. There is also an outside area that provides a very pleasant place to sit and eat or have drinks. Smoking is permitted in this area and it is nice to see smokers treated with some consideration for a change instead of being forced into a dismal outside area. The hotel has good room safes, something that is always welcome when travelling so that your valuables are safe and secure. It is possible to eat lunch and dinner here and the hotel has a good reputation. I would not hesitate to use this hotel again and would recommend it very strongly to others. Well done to all the staff and thank you for a most enjoyable stay in your lovely hotel.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank BarryCornwall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
linda_labschuetz, Internet Guest Relation Manager at Hotel Stefanie, responded to this review, 6 August 2014
Dear BarryCornwall,

Thank you for your positive review. We are glad we could offer you and your mother a memorable stay and really appreciate her rating of 5 stars! Thank you.

Your warm praise for the staff has already been passed and very much appreciated!

Looking forward to welcome you back in future, we send best regards to Cornwall.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (163)
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English first
Houston, Texas
Level 5 Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 July 2014

Great friendly and helpful staffs, awesome breakfast and dinner - we were pleasantly surprise by its dinner. One of the best veal schnitzels we had in Vienna (much better than the famous Figxxxxxx which only seems to serve pork schnitzels). Room facilities were alright - love the coffee set in the room (just asked the front-desk for it), room is not very big but that is expected (not much room to move around with two large luggage), bed was a little uncomfortable (but we might be spoiled from our previous hotel experience in Prague). Great and quiet location - close to public transportation (trams #1 and #2 and Metro). Overall, the hotel has history and great service from its staffs.

Room Tip: Great breakfast (we love its chocolate croissant) and dinner, convenient location (close to Public t...
See more room tips
Green Features: Signs and notes about its environmentally-friendly practices everywhere
  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Amyyeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
linda_labschuetz, Internet Guest Relation Manager at Hotel Stefanie, responded to this review, 6 August 2014
Dear Amyyeh,

We are happy to learn about your impressions and already passed your nice compliments to our entire team. Thank you.

We were pleased to read that especially our restaurant offer: breakfast and dinner, fulfilled your expectations and could contribute to make you feel comfortable.

Sending you best regards from our beautiful city, we wish you a great summer continuation.
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Umeå
Level 6 Contributor
304 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 14 July 2014

Located about 200 m north of the Donau canal, this lovely hotel is rich in ambience and tradition. The closest U-Bahn station Schwedenplatz is 3-400 m away. There is plenty to choose from at the buffet breakfast and all staff were friendly and helpful. The wifi worked fine in my room. My single room did not have much extra space, which may be inconvenient if you're planning a longer stay. For the price I paid here, I received great value.

  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Bearsm53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
linda_labschuetz, Internet Guest Relation Manager at Hotel Stefanie, responded to this review, 6 August 2014
Dear Bearsm53,

Thank you for posting your review on TripAdvisor and giving us and travellers your feedback.

We are delighted that you spend some nice days with us and look forward to welcome you back.

Best regards from Vienna
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Level 3 Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 July 2014 via mobile

If ever you needed a hotel in Vienna, look this one up.
The staff couldn't be more helpful, they helped with many bookings and co ordinated it all for us.
The food was awesome we are there, and the violet ice cream pancakes, yum yum!

Stayed May 2014, travelled as a couple
Helpful?
Thank James P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
linda_labschuetz, Internet Guest Relation Manager at Hotel Stefanie, responded to this review, 6 August 2014
Dear James P,

Thank you for reviewing your stay at our Hotel Stefanie. We appreciate your nice comments and are glad you enjoyed your holidays.

Best regards from Vienna
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Panama City, Panama, Panama
Level 6 Contributor
87 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 July 2014

Great location, delicious buffet breakfast and a helpful, friendly staff! What else do you need?
There's wifi anywhere in the building and it works well, decent connection speed, the only drag being having to log on every time you connect.
Rooms are basic and a bit small, but comforatble. Overall, great value.

Stayed June 2014, travelled with friends
Helpful?
Thank Laura V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
linda_labschuetz, Internet Guest Relation Manager at Hotel Stefanie, responded to this review, 2 July 2014
Dear Laura V,

We are glad to learn about your experience and thank you for your compliments.

We hope you will keep your stay in good memories and send best regards to Panama city.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Sussex
Level 4 Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 June 2014

I guess I am another happy customer. We were greeted by a friendly and cheerful man at the reception which always starts a visit well. The hotel is located just the other side of the Danube Canal and we were able to walk to St Stephens Cathedral in about 10 minutes. Our room (508) was smaller than we had expected but it had everything we required. The breakfast was extensive. We also had one meal in the restaurant and we all enjoyed our choices. The staff were all helpful and friendly. Altogether a very happy experience for 5 nights..

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Horseeye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
linda_labschuetz, Internet Guest Relation Manager at Hotel Stefanie, responded to this review, 1 July 2014
Dear Horseeye,

Thank you for posting your impressions on TripAdvisor. We are glad to learn that you are “another happy customer” and really appreciate your nice comments. With pleasure we forwarded your compliments to our entire staff. Thank you.

Wishing you a great summer 2014, we remain,

with best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baku, Azerbaijan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 June 2014

My husband and I have spent very nice days in Vienna. And one of the purpose of it is very nice and elegant hotel, with the very good location, as it's just in a few minutes till the downtown, with the very friendly and very nice staff, especially at the reception. I really would like to recomend to choose this hotel. For our next visit to Vienna definitely we'll book the same hotel, as we have enjoyed staying in it. Javid&Milena

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Javid1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
linda_labschuetz, Internet Guest Relation Manager at Hotel Stefanie, responded to this review, 1 July 2014
Dear Javid1972,

We are very happy to read that you enjoyed staying with us and that you will definitely book again at the time of your next Vienna visit.

We wish you all the best and send best regards to Baku.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Stefanie

Property: Hotel Stefanie
Address: Taborstrasse 12, Vienna 1020, Austria
Region: Austria > Vienna Region > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#18 Green Hotel in Vienna
#19 Luxury Hotel in Vienna
#23 Family Hotel in Vienna
#33 Business Hotel in Vienna
#39 Romantic Hotel in Vienna
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Stefanie 4*
Number of rooms: 120
Official Description (provided by the hotel):
With its over 400 years of tradition, the elegant metropolitan Hotel Stefanie is the oldest hotel in Vienna. As the hotel longest in the possession of the family Schick, it lays the foundation for the private SCHICK Hotels-group - "Over a century of Viennese Charm". Today, the hotel-only a few minutes' walk from the 1st district, the historic centre of Vienna -presents itself as a successful combination of old and new. 120 Stylish rooms with air conditioning and WLAN (free of charge), three conference rooms (total capacity of 200 persons), as well as the restaurant 'Stefanie' form the framework for a pleasant stay in Vienna. Viennese cuisine acts as ambassador of Austrian hospitality in the restaurant and is served in the imperial ballroom or the relaxing courtyard garden. ... more   less 
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Also Known As:
Stefanie Hotel Vienna
Hotel Stefanie Vienna

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