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Schlosshotel Roemischer Kaiser
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Reviews (411)
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256
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All reviewspedestrian streetversace tilescharming small hotelpink towelsopera houseperfect locationold worldeggs made to orderdouble windowsmozart concertthe main shopping areathe staff were extremely helpfulviennese stylejunior suitethe air conditioninghuge bathroombreakfast room
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187 - 192 of 411 reviews
Reviewed 2 January 2012

For a first time tourist to Vienna the location is extremely good - on a quiet side street but close to most attractions.
The room itself was very good and charming like most things Viennese, but despite being large we felt that the room was not the most well designed from a utility perspective. Other than that it was very clean, very comfortable, everything was spic and shiny, and had good air conditioning.
The breakfast was a typical European affair, and the lovely waitresses in the mornings were very helpful.
The not so good:
1) The lift is very small and with luggage just one person could get in. But I guess this is a minor issue.
2) We had requested a baby cot, and at check in the gentleman at the reception confirmed that it was there in the room. When we went to the room, it wasn't there, but was brought in in about 30 mins once we complained
3) The same gentleman was a bit unhelpful - I waited at the reception for him for about 5 minutes for him to finish what was quite clearly a personal call. However, he did not make any attempt to finish the call and attend to my query. Also, the hotel had no European plug adapters (I had a British style 3 pin plug). Other than this gentleman, the rest of the staff were pretty okay.

  • Stayed: August 2011, travelled with family
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1  Thank rsinner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2011

Really good value hotel in the heart of Vienna. First class staff, clean rooms and comforable beds. This is a hotel that understands hospitality.
Avoid the nearest restaurant to the hotel, though. The Weinbotschaft is expensive and they treat customers very badly. Walk a little further up the street to the Fuerlich, recommended by the hotel. Reasonable prices, lovely food and typical Austrian hospitality.

Room Tip: Rooms can be a little on the warm side, so ask at reception for help with this.
  • Stayed: December 2011, travelled as a couple
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2  Thank SueMur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2011

Hotel is well situated for a business or leisure trip. The service was outstanding and for that reason I can recommend the hotel. My room was ok but a bit dark and very hot. Only way to cool it down was by opening the window.

The hotel doesn't serve food apart from breakfast I think but given the location this is hardly a problem. Cost was maybe on the high side but acceptable.

  • Stayed: November 2011
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Thank VeitchB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2011

Excellent small hotel, big on character, big on quality. Ideal as a bed & breakfast type base for exploring the sights of Vienna. Great location within The Ring. Several top attractions, main shopping street, & U Bahn stations within 10 minutes walk. Good sized rooms with air conditioning & double glazing. All very clean & well maintained. Staff were courteous, efficient, & friendly. Very good breakfast. Would definitely recommend this hotel

  • Stayed: October 2011, travelled as a couple
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1  Thank pixieboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2011

This hotel is in a great location on a pedestrian street in a very convenient location. It's a Baroque mansion with lovely details and furnishings. The minor drawbacks are that our room (no. 11) was small and the bathroom tiny for the price. The shower door leaked water all over the floor. Also, the man at the desk when we checked in was a bit surly, although the rest of the staff were cordial and helpful.

  • Stayed: October 2011, travelled as a couple
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3  Thank ribrabrobro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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