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“Excellent small hotel very well located” 5 of 5 bubbles
Review of Schlosshotel Roemischer Kaiser

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Schlosshotel Roemischer Kaiser
Ranked #86 of 367 Hotels in Vienna
Certificate of Excellence
Manaus, AM
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent small hotel very well located”
5 of 5 bubbles Reviewed 6 March 2012

Superb value for what you get: Excellent breakfast, service is courteous from the front desk to room service.
You will be located right on the heart of Vienna with the most important attractions right at your doorstep.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AndreErthal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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360 reviews from our community

Traveller rating
    221
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    4
    1
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
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  • Any
English first
Wavre, Belgium
Level Contributor
42 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 2 March 2012

Stayed at this hotel for 4 nights at the end of february and was very satisfied. The lady at reception in the morning is so kind, rooms are lovely, bathroom a bit on the small side but very pretty and excellent breakfast (good choice, hot and cold) and good staff also. Had a problem with the television in the evening and manager came to fix it straight away. Great location : next to tube station, close to Hofburg and museums and in the pedestrian zone. Will surely be back !

  • Stayed February 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank walinne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 13 February 2012

We had a lovely stay at the Best Western and found the staff to be very friendly and helpful. Rooms were a lovely traditional style and very cosy-we stayed in a suite which we found a good size with a very comfortable bed. The location is excellent-a short walk to lots of attractions and the main shopping square. Breakfast although not extensive is more than satisfactory. We found it to be a charming little hotel and would definitely stay again.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lovestotravel021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 11 February 2012

Could hardly ask for a better location. Situated in the heart of the Inner ring in the pedestrian-only section of town, the cobblestone streets and strolling couples will likely become one of those fond memories that fades slowly. You walk outside your hotel and you're in the middle of the best part of Vienna.

The hotel photos and reviews here are accurate. The hotel exterior and lobby are charming, well-maintained and have the type of character that leave an impact. You really feel like you are in the type of quaint, little European hotel that can make trips overseas so appealing.
The service as most reviewers note here, is also the type of attentive, gracious hospitality that is becoming increasingly rare these days.

My room was good-sized, which in Europe, can be an inconsistent commodity at times. It was very clean and quaint, in the classic Baroque style with white wood paneling, a crystal chandelier and a restrained elegance. It's true the bathroom was not very large as some have noted, but I never considered it an issue for me, as it was spotless and modern.

The complimentary breakfast, while note extensive, was very well-done. My cappuccino and omelet were perfectly prepared and their little dining room overlooking the postcard street made for a great morning start. I really enjoyed this little jewel, it was a pleasant surprise. I've stayed in nicer hotels, but perhaps none as charming or better situated as this one.

  • Stayed March 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MSelmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 2 January 2012

For a first time tourist to Vienna the location is extremely good - on a quiet side street but close to most attractions.
The room itself was very good and charming like most things Viennese, but despite being large we felt that the room was not the most well designed from a utility perspective. Other than that it was very clean, very comfortable, everything was spic and shiny, and had good air conditioning.
The breakfast was a typical European affair, and the lovely waitresses in the mornings were very helpful.
The not so good:
1) The lift is very small and with luggage just one person could get in. But I guess this is a minor issue.
2) We had requested a baby cot, and at check in the gentleman at the reception confirmed that it was there in the room. When we went to the room, it wasn't there, but was brought in in about 30 mins once we complained
3) The same gentleman was a bit unhelpful - I waited at the reception for him for about 5 minutes for him to finish what was quite clearly a personal call. However, he did not make any attempt to finish the call and attend to my query. Also, the hotel had no European plug adapters (I had a British style 3 pin plug). Other than this gentleman, the rest of the staff were pretty okay.

  • Stayed August 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank rsinner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 12 December 2011

Really good value hotel in the heart of Vienna. First class staff, clean rooms and comforable beds. This is a hotel that understands hospitality.
Avoid the nearest restaurant to the hotel, though. The Weinbotschaft is expensive and they treat customers very badly. Walk a little further up the street to the Fuerlich, recommended by the hotel. Reasonable prices, lovely food and typical Austrian hospitality.

Room Tip: Rooms can be a little on the warm side, so ask at reception for help with this.
See more room tips
  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank SueMur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frankfurt, Germany
Level Contributor
231 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed 2 December 2011

Hotel is well situated for a business or leisure trip. The service was outstanding and for that reason I can recommend the hotel. My room was ok but a bit dark and very hot. Only way to cool it down was by opening the window.

The hotel doesn't serve food apart from breakfast I think but given the location this is hardly a problem. Cost was maybe on the high side but acceptable.

  • Stayed November 2011
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank VeitchB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Schlosshotel Roemischer Kaiser

Property: Schlosshotel Roemischer Kaiser
Address: Annagasse 16, Vienna 1010, Austria (Formerly BEST WESTERN Premier Schlosshotel Roemischer Kaiser)
Region: Austria > Vienna Region > Vienna > Inner City
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
#30 Romantic Hotel in Vienna
#42 Family Hotel in Vienna
#62 Luxury Hotel in Vienna
#117 Business Hotel in Vienna
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Schlosshotel Roemischer Kaiser 4*
Number of rooms: 36
Reservation Options:
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Also Known As:
Best Western Vienna
Vienna Best Western

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