We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel Kaiserhof Wien
Ranked #3 of 359 Hotels in Vienna
Certificate of Excellence
Reviewed 25 June 2014 via mobile

We stayed at this hotel after cycling Prague to Vienna. It was a wonderful stay, the room size was good, service was excellent and the breakfast would have to be one of the best. Staff at reception desk were helpful and friendly. I would highly recommend this hotel

Stayed: June 2014, travelled as a couple
2  Thank RosepMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded 26 June 2014

Good morning,

thank you for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your feedback and your compliments.

Hopefully you had a comfortable journey back home and we hope to may welcome you again at the KAISERHOF Wien.

Regards
your KAISERHOF-Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,960)
Traveller rating
Traveller type
Time of year
Language
  • More languages

839 - 845 of 1,960 reviews

Reviewed 24 June 2014

We loved the Kaiserhof! It's a quiet location, an easy walk to everything and near the tram line. A short stroll to the Nachtmarkt and to the opera. An amazingly huge and delicious breakfast spread, fit for a Kaiser. Clean, airy rooms and great service!

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank cree8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded 26 June 2014

Good morning,

we hope you had a comfortable and safe journey back home.
We would like to thank you for your participation at the survey concerning your stay at the KAISERHOF Wien. We want to thank you for your compliments and your feedback.

We hope to may welcome you back soon at the KAISERHOF Wien.

Regards,
your KAISERHOF-Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2014

We spent nearly a week at the Kaiserhof in Vienna and could not have been more pleased with the service, location, staff, the size and quality of our room, and especially the breakfast buffet which is light years of any we've experienced before in Europe. I wouldn't hesitate to recommend it to anyone looking for a quality establishment.

Room Tip: Our room was on the 6th floor and since the hotel is on a quiet side street there was virtually no s...
See more room tips
  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Gene L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded 26 June 2014

Good Morning,

We hope you had a comfortable journey back home.
Thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your great feedback and your compliments.

We hope to may welcome you back again.

Your KAISERHOF Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

We stayed for four nights at this hotel. I highly recommend it to anyone visiting Vienna. The hotel is well kept up and in an excellent location. The front desk staff are knowledgeable and give very good advice regarding attractions and restaurants.

The breakfasts are very good with an excellent variety of food. I would certainly stay at the Kaiserhof again!

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Hexthorpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded 24 June 2014

Good Morning,

we hope you had a safe and comfortable journey back home.
Thank you for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. Thanks for your great feedback and your compliments.
We hope to may welcome you back again at the KAISERHOF Wien.

Regards
your KAISERHOF-Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

This hotel lives up to it's 4-star rating as it is very comfortable, clean & many nice amenities for their guests. Staff is very helpful & accomodating with suggestions for food and entertainment for tourists. Bathrooms are excellent w/ space and shower/tub, unlike several other 4-star rated hotels we stayed in that don't come close to the Kaiserhof's in virtually every way. Terrific breakfast spread and very classy & comfortable table sets. Nice bar area for relaxing after long day of touring! Beds are typical twins but nice that they are either separated for family stays or can be pushed together for couples. Slleping in Europe has proven to be very difficult but that is subjective..... Well-worth staying here

Stayed: June 2014, travelled with family
Thank averagejoe846
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded 23 June 2014

Good Morning,

we hope you had a comfortable journey back home.
Thank you for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to may welcome you back again at the KAISERHOF Wien.

yours KAISERHOF-Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2014

Stayed 9-16 June. This was our second stay at this hotel and again I can write a great review about it. We had a superb, superior room on the 1st floor and we found everything spotlessly clean and everyone was so friendly. Lovely big bed and very comfortable and loved the large, soft pillows. As mentioned in other reviews the breakfasts were wonderful and so much choice. (Try the waffles and maple syrup!!!). Unusually for European hotels this hotel has complimentary tea and coffee in the rooms, which is a boon for an uplifting drink in the morning and a refreshing drink after a long walk around the city. It's also nice to know there is a safe...and it's free to use, so handy. We left the airport using the SBahn but decided we wanted to try the CAT to go back, which we did. Both were on time and clean but it was nice to experience the different transport. We used the underground quite a few times and also the tram. We took a train to Bratislava, had a good look around, but it isn't a patch on Vienna. We saw much more this time, more so as we were there for a week, but last year it was only 3 nights and it rained the whole time. The weather was planned for us this year and it was in the 30sC, which is a bit hot for walking, but it was lovely with no umbrella and no coat to carry around. Vienna feels a very safe place to walk around, and we walked many streets. We even met up with a gay pride march, where the street outside the Rathaus was blocked off for them and the atmosphere was amazing. Lots of music and dancing. Fantastic! We went one night to the Spanish Riding School show, which also had the Vienna Boys Choir. It lasted just over an hour but there really wasn't as much as I thought there would be of the horses, as of course the choir was there too. (Both were very good I may say) I thought there was too much talking in the introduction to the horses and choir, but admittedly it was done in German and English. There was an awful lot of explanation about how the school started, and when, and by whom, so we didn't see as much as we'd hoped. I'm pleased we only paid 47 euros and not the top price of over 100 euros. Anyway, all in all, my husband and I had a wonderful stay again in Vienna, and more so in the Kaiserhof Hotel and would certainly recommend the hotel to anybody we know that would be visiting Vienna. Thank you to all the staff at the Kaiserhof.

Room Tip: Room 101 - very comfortable
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank mother51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded 20 June 2014

Good morning,

we hope you had a comfortable journey back home.
Thank you very much for taking time to comment your stay at the KAISERHOF Wien. We appreciate, that you had a wonderful week in Vienna and we could make a contribution for those days in KAISERHOF. We wanna thank your for your great compliments and your feedback and hope to may welcome you back soon again.

Sincerly
your KAISERHOF Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2014

The friendliness and helpfulness of the receptionists was both welcome and useful. Our room was quiet and comfortable, the breakfast an excellent start to the day, and the bar a perfect place to relax after a hard day's touring the sites (of which there are many - far too many for a weekend's visit) The hotel's location is ideal, just 3 minutes away from the tram stop and only a few minutes more to the Karlsplatz transport hub. I really can recommend this hotel - a great place to stay in a very convenient spot

Room Tip: Even the room right next to the lift was quiet
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KaiserhofWien, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded 18 June 2014

Dear Michael,

we hope you had a comfortable journey back home.
Thank you for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your great feedback and your compliments.
We hope to may welcome you back again at the KAISERHOF Wien.

Regards
your KAISERHOF-Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Vienna hotels
Neubau
Hotel Sans Souci Wien
Hotel Sans Souci Wien
#1 of 359 in Vienna
1,600 reviews
Mariahilf
Hotel Beethoven Vienna
Hotel Beethoven Vienna
#12 of 359 in Vienna
1,434 reviews
Old University Quarter
Hollmann Beletage Design & Boutique Hotel
Show Prices
Show Prices
Show Prices
Neubau
Hotel Altstadt Vienna
Hotel Altstadt Vienna
#6 of 359 in Vienna
2,592 reviews
Mariahilf
Hotel Das Tyrol
Hotel Das Tyrol
#4 of 359 in Vienna
1,565 reviews
Inner City
The Ring, Relais & Chateaux
Show Prices
Show Prices
Show Prices

Been to Hotel Kaiserhof Wien? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Kaiserhof Wien

Address: Frankenberggasse 10, Vienna 1040, Austria
Region: Austria > Vienna Region > Vienna > Wieden
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Suites
Hotel Style:
#3 Luxury Hotel in Vienna
#3 Spa Hotel in Vienna
#4 Romantic Hotel in Vienna
#5 Family Hotel in Vienna
#13 Business Hotel in Vienna
Price Range: £104 - £236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Kaiserhof Wien 4*
Number of rooms: 74
Official Description (provided by the hotel):
The KAISERHOF was built in 1896 (last partial renovation 2016/17). The familiar, private running hotel is located in a quiet area, close to the historical heart of Vienna. The State Opera House, St. Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby. The natural friendliness of the staff, best quality service, and real love of detail give the hotel a unique attractive ambience. Tradition and the modernity combine here with true Austrian charme!Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 Rooms on 6 floors. For our guests who suffer in allergies, the KAISERHOF Wien offers "allergy-friendly" rooms - which are furbished and designed to the needs for people who suffers in allergies. Categories: Petit, Classic, Business, Madame, Allergy-friendly, Romantic, Junior-Suites, Suites, KAISERHOF Suite and the ADMIRAL Suite. Fee WiFi, public garage nearby. All rooms with AC & minibar. Small Wellness-Area. KAISERHOF Wiena NON-Smoking Hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , Travel Republic (UK), Expedia, Booking.com, Agoda, Hotels.com, TripOnline SA, Ebookers, HotelQuickly, Evoline ltd, getaroom.com, 5viajes2012 S.L. and Cancelon so you can book your Hotel Kaiserhof Wien reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing