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“a good place”

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The Harmonie Vienna
Ranked #13 of 361 Hotels in Vienna
Certificate of Excellence
GreenLeadersBronze level
London, United Kingdom
Level 6 Contributor
114 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“a good place”
Reviewed 3 April 2014

The hotel interior is a bit dated, yet it is well kept. I stayed there on a good deal (i.e. 3 nights for the price of 2). The room was very large and the hotel location is convenient to reach the university.

  • Stayed September 2013, travelled on business
    • Value
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Helpful?
Thank Snufkinn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lydia S, Verkaufsleiter at The Harmonie Vienna, responded to this review, 10 April 2014
Dear Mr. Snufkinn,

thanks a lot for your feedback and your time. The Harmonie Vienna has been refurbished from top to bottom in the year 2013. The same year in July we have re-opened. Our 66 rooms combine historical flair with elegant design and the modern comfort of a 4 star hotel. We are sorry when you had a different perception.
We would be happy welcoming you soon again in the Harmonie Vienna.

Kind regards,
Lydia S. (Sales Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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592 reviews from our community

Traveller rating
    436
    141
    13
    0
    2
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128
267
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
The Hague, The Netherlands
Level 6 Contributor
198 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 26 March 2014

During my stay in Vienna I had the opportunity to stay in two different hotels. Harmonie is situated just outside the city centre, and if you don't mind walking 15 minutes to U-bahn or main attractions, this is a good choice. It is situated in a quiet neighbourhood, where you can find several restaurants. A perfect breakfast buffet ensures a good start of the day, and the not so big rooms are furnished with good beds (twin bed in my case), although I personally prefer a somewhat firmer mattress (my wife would have loved this mattress). The tv has channels in all sorts of languages, the minibar is filled, the airco is functioning properly without making much noise,and a safe is hidden in the cupboard. The staff was very friendly, especially housekeeping and waitresses. Location my be the only downside, although I personally prefer a small walk above a noisy location.

  • Stayed March 2014, travelled on business
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Helpful?
1 Thank JaapK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lydia S, Verkaufsleiter at The Harmonie Vienna, responded to this review, 28 March 2014
Dear Mr. JaapK,

thanks a lot for your evaluation. We are happy that you enjoyed your stay in the Harmonie Vienna. The Harmonie Vienna is located off the beaten tourist tracks in the delightful Serviten quarter, which is known for its nice shops and good restaurants.
We hope welcoming you soon again.

Lydia S. (Sales Manager)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 March 2014

My Husband and I chose this Hotel to spend our golden wedding celebrations,we could not have chosen a nicer or more friendly a place.The cleanliness was great and all the staff could not be faulted with excellent attention at all times.The breakfast was superb with a great choice.We found the walk to the zentrum fine,or the tram d was easy to use.Vienna is a lovely City and we will certainly visit again and will use this excellent Hotel again.

Room Tip: First floor great.
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Vicky H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denmark
Level 4 Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 6 March 2014

Nice spacious room, Excellent staff, Great atmosphere, Superb breakfast.(Probably the best City hotel breakfast I have ever tried ) The hotel is located in short reach of all city sights. ( Tram D ).
Just go...!

  • Stayed February 2014, travelled with family
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Helpful?
Thank Lars S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lydia S, Verkaufsleiter at The Harmonie Vienna, responded to this review, 7 March 2014
Dear Lars,

thanks a lot for your feedback concerning your last stay in the Harmonie Vienna.
Our guests can enjoy a delicious breakfast buffet including a selection of top quality organic products from the region. We hold the “Austria Bio Garantie” certificate for organic products.

We are looking forward welcoming you soon again in the Harmonie Vienna!

Lydia S. (Sales Manager)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level 5 Contributor
72 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 23 February 2014

I love this boutique hotel, looks very clean and new!! The staff was friendly and the food delicious! The room was spacious taking about europe! The only so so point is the location, 20 min walking to downtown. But honestly is you don't mind is not a big deal...

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JFA8986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ΘΕΣΣΑΛΟΝΙΚΗ
Level 4 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 29 January 2014

We stayed at the Harmonie Best Western in January for three nights. It was a great weekend stay, in the newly renovated hotel and we absolutely enjoyed every minute there! The room was spacious and beautifully decorated. It was very clean and comfy although we prefer harder matresses for the bed! Breakfast was delicious with a great variety of products to choose from and the staff in the morning buffet was really helpful and polite! The fact that the hotel is not centrally located wasn't an issue at all because tram D and bus 4a stop just around the corner if you find it difficult to walk in the cold winter to catch the underground train, which is 12 minutes away!
The only negative thing I would mention is the lack of a place for a late drink or snack.It would be nice to be able to stay in the cosy lounge instead of going out in the cold night looking for a place to relax.
Overall, it was an unforgetable experience and we thank all the people at this beautiful hotel who helped us had such a great time in Vienna!

  • Stayed January 2014, travelled as a couple
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Helpful?
Thank philalex19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lydia S, Front Office at The Harmonie Vienna, responded to this review, 13 February 2014
Dear philalex19,
thank you for your detailed feedback.
We are looking forward to your next visit at our house.
BEST regards,
Marion Mayer
Front Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prague, Czech Republic
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 January 2014

I do not recommend this hotel! We stayed here based on the Daily Deal offer (voucher for 2 nights for €150). The hotel accepted the reservation, was informed about me paying by voucher and even received the voucher number in advance. After arrival, they accepted the voucher with no comments. However, after check-out, they informed me about necessity to pay extra €88 over the value of voucher even though the voucher states that it is inclusive of all fees. I disagreed and they said that they will contact me after investigating. Nobody contacted me but instead, they charged my card without authorization. I see neither acceptable nor legal to inform client about one price when booking (the price of voucher) and about different price after check-out (price of voucher + €88).
The room was OK, but definitely not worth more than €150/2nights which I originally paid. I stayed in NH Vienna before and it was better while costing only €130/2nights.
Simply never again.

  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
3 Thank Prologer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lydia S, Verkaufsleiter at The Harmonie Vienna, responded to this review, 11 February 2014
Dear Mr. Prologer,

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.

We honestly regret that you encountered such inconvenience and
I apologize for not exceeding your expectations.

Daily Deal vouchers are offered by Best Western for two nights for the standard category. As we are a Best Western PREMIER hotel, we accept the voucher, but charge a plus for the PREMIER category. Best Western Reservation Team re-confirmed us that you have been informed about the up-payment.

Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another opportunity to serve you.

Kind regars,
Lydia S. (Sales Manager)
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Additional Information about The Harmonie Vienna

Property: The Harmonie Vienna
Address: Harmoniegasse 5-7, Vienna 1090, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Serviten Quarter , Alservorstadt
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites
Hotel Style:
#11 Romantic Hotel in Vienna
#12 Family Hotel in Vienna
#13 Luxury Hotel in Vienna
#17 Green Hotel in Vienna
#20 Business Hotel in Vienna
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Harmonie Vienna 4*
Number of rooms: 66
Official Description (provided by the hotel):
At the beginning of 2013, the Best Western Premier Harmonie Vienna was completely renovated and has thereby retaining only its leafy facade. The two houses in Harmoniegasse 5 and 7 were in 1863, so 150 years ago, built by the renowned Viennese architect Otto Wagner.The hotel is located outside the tourist trails in the beautiful “Serviten”quarter, but still in the center of Vienna. The “Serviten”quarter is the heart of the 9th district of Vienna, and an unforgettable and authentic Viennese area, with small, trendy restaurants, bars and boutiques.The hotel has a lounge, which is the heart of the hotel. Business travelers or guests who want to stay informed while on holiday will find a range of international newspapers and magazines in the library area of the Harmonie lounge. ... more   less 
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Also Known As:
Best Western Harmonie
Best Western Vienna
Vienna Best Western

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