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“Very clean - Helpfull - Good location”

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Holiday Inn Vienna City
Ranked #59 of 361 Hotels in Vienna
Certificate of Excellence
Zaventem, Belgium
Level Contributor
48 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Very clean - Helpfull - Good location”
Reviewed 28 December 2012

We stayed 2 nights in this hotel as we booked a superior room with a 'seperate' bedroom for our 2 kids. The room was not very large, but is was very clean with good beds and everything you needed was available... We had a nice stay!

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bonnymaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,062 reviews from our community

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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (154)
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Tel Aviv, Israel
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 December 2012

This is a nice location and the hotel is quiet comfortable. The rooms are small but the designers did a great job in having every thing you need within this space. The staff is nice and helpful.
In the surrounding area you can find nice restaurants for nice dinners and so on. You can book the hotel room without breakfast and try the verity offered in the neighbourhood. next to the train station there is the "Cortez" caffè and restaurants that offers large portions for a reasonable price.

Room Tip: you can book without breakfast and add it later on for 15 Euro (per person) later on.
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank arik100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
100 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 20 December 2012

This hotel is situated at 5-10 minutes walk from the Kettelbrücken metro station, what is very convenient to visit the city center. The Margarentenstrasse can be noisy, but when you ask for a room with a view at the courtyard you don't hear anything of it. The room was very clean and equiped with minibar, hairdryer. The bed was good, but the pillows were too flat.
Breakfast was 15 € pp and included all kind of cereals, fruit juices, water, coffee, tea, a cheese plate, salami and ham, eggs & bacon, cakes, fruit, ... Very good price/quality ratio.
Umbrella's at your disposal (what we needed ...)
Reception staff is very friendly.

Room Tip: Ask for room 606: very quiet room
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jilmat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 15 December 2012 via mobile

At the end of our 8 week vacation to Europe, we chose to spend our first year wedding anniversary in Vienna. Little did we know we would end up being sick for the 4 nights we stayed in Vienna. Neither of us had been sick on holidays before, let alone, having to stay in a hotel unwell.

With that in mind, our review of the Holiday Inn is from the perspective of sick travellers.

Our arrival was courteous and very friendly, with receptionist/front desk manager, helping us to our room with our luggage up 1 flight of stairs to a courtyard room. This was very unexpected and made our arrival so much easier (as you could imagine our luggage was heavy after 8 weeks) and we were visible sick. We really appreciated this personal touch!

Our room was quiet and modern. Separate dressing area/mini bar (with reasonable prices for drinks/snacks). LCD TV, writing desk, lounge and king size bed. Given our illness, the lounge was a great addition to have, as was the mini bar.

As this was early November, light snow had fallen and temperature dropped (around 2 - 6), we did need to use the heater. Worse due to our illness, so it's not fair of us to say if the heating was adequate. The heater in the bathroom was excellent, however, we did find the bedroom heaters not to our needs - but bare in mind you would not be spending as much time in your room as we did.

Luckly, there was a room service menu, though extremely sparse, it was tasty and delivered promptly. We were grateful to have this available to us. We did have breakfast once in the restaurant and was typical European offering.

Location was close to two U-Bahn stations (about 10 min walk), supermarket and restaurants also near by. With the U-Bahn, you could be in the centre of Vienna in 10 mins or Schloss Schronbrunn in about 20 minutes.

Overall, we would stay again for the service, price and location.

Stayed November 2012, travelled as a couple
Thank Adrian_and_Susie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prague, Czech Republic
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 December 2012

Last week I got a terrible experience in the hotel. I don't want to come back here again.
First the hotel is not secured. Two of my laptops were stolen from the room, right after arrival, one hour after check in.
There is no single video camera there and hotel personal was not helpfull at all. Just very sorry.
This is amazing, especially for priority club gold card holder. Rooms are clean and nice, but think about your stuff in the rooms.

Stayed December 2012, travelled on business
3 Thank Dmytro R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndiLienz, Geschäftsführer at Holiday Inn Vienna City, responded to this review, 10 December 2012
Dear guest,
Thank you for your feedback. As this is a very serious issue we did a thorough investigation and found out that there were no signs of a forced opening. We have also checked the electronic lock and this confirmed that no other key cards were used to access the room. Therefore we can only assume that someone entered the room because the door was left open. To prohibit such situations we also provide in-room safes which unfortunately had not been used. We have already assisted you with the local authorities and are of course at your disposal for any future requirements.
Dear guest, please accept my sincere apologies for the inconvenience caused. I invite you to contact us again if further help is needed.

Yours sincerely,

Andrej Wimmer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
76 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 30 November 2012

The hotel is hidden away on a street about 5-10 minute walk from the Kettenbruckengasse tube station which was handy. The room was spotless and well furnished, reception staff helpful, polite and wonderful. Breakfast had a vast array of choice and everything fresh and constantly replenished and upon checkout was able to leave luggage for collection later.
Next to the tube station was a big market which was fascinating - only open on Saturday.
Would recommend the CAT transport from airport as was very smooth and quick.
Would highly recommend the hotel.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank BigAndyg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 22 November 2012 via mobile

Overall a very nice hotel.
But found the road noise all night distracting.
The cleaning staff was also noisy and disruptive in the hallways early in the morning. Bring ear plugs and you'll be just fine. On site parking is handy, with a heft charge. Not sure I'd seek this particular hotel out.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
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Thank D2theWest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Vienna City

Property: Holiday Inn Vienna City
Address: Margaretenstrasse 53, Vienna 1050, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Margareten
Beverage Selection Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#43 Family Hotel in Vienna
#45 Luxury Hotel in Vienna
#57 Romantic Hotel in Vienna
#60 Business Hotel in Vienna
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Holiday Inn Vienna City 4*
Number of rooms: 101
Official Description (provided by the hotel):
Dear Vienna visitor, because of its central location the Holiday Inn Vienna City is an ideal starting point to explore Vienna. The attractions of Vienna, such as the 'Ring', the State Opera House, the 'Karlskirche', the 'Musikverein', the popular 'Naschmarkt' and the 'Mariahilferstrasse' are only a short walk away from the hotel - the Schoenbrunn Palace, the 'Hofburg' and the Vienna International Centre can comfortably be reached with the underground nearby. All hotel rooms are equipped with High Speed Internet access, in public areas such as the bar, the lobby and the restaurant Wirless Lan is installed. Recreation is offered in the hotel owned steam bath and during the summer months in our romantic garden. In our conference rooms we ensure the smooth operation for your event for up to 50 people. Dear Vienna visitor, we would be delighted to welcome you at our hotel during your stay in Vienna. Yours sincerely, Holiday Inn Vienna City. ... more   less 
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Also Known As:
Holiday Inn Vienna City Hotel Vienna
Vienna Holiday Inn

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