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“Superb Hotel in a great location”

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Holiday Inn Vienna City
Ranked #55 of 359 Hotels in Vienna
Certificate of Excellence
Reviewed 28 August 2013

We spent four nights in this hotel. This is not the first time we have stayed and we can't praise it enough. The rooms are small, but this is a city centre hotel so not unusual. However they are very well equipped and the bathroom has a large bath with shower over it. Plenty of toiletries suppled and lovely soft towels. The beds are very comfortable. The buffet breakfast is huge and we did eat in the restaurant on one evening and it was an excellent meal.
All the staff are very welcoming and pleasant.
It is a short walk to the Opera House, about 15 minutes or you can cross the road and walk down the street opposite and pick up a bus for the short ride there.

Room Tip: The garden rooms are excellent and a bit larger than those in the main bulding, but really all rooms...
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  • Stayed: July 2013, travelled as a couple
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Thank Daiches
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 28 August 2013 via mobile

Stayed with wife. Some extra noise in stteet facing room. Small hotel and you do need to walk a lot for metro. Slightly away from centre but not too far and actually enjoyed walking when not tired. Staff are ok though some are really good. Overall ok if you want not very expensive and not very far from the centre.

  • Stayed: September 2012
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Thank smilingdoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Vienna City, responded to this reviewResponded 18 September 2013

Dear smilingdoc,

Thank you for writing a review about your recent stay with us. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It is always great to hear from our guests on how we are doing. It encourages our team members to work even harder and consistently delight our guests. Your feedback is very important to us as this continually helps us improve the facilities and services we offer to our guests.

We know you have many choices when it comes to lodging and we hope you will continue to choose IHG for your travel needs.

Sincerely,

Lera P
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2013

This Holiday Inn was an easy walk from public transportation, clean and quite comfortable. Our room overlooked the courtyard so it was very quiet. AC in room 800 worked splendidly. The check in and out process went smoothly and staff were helpful. Some good restaurants around.

  • Stayed: August 2013
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2  Thank Tekko1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2013

As a small business hotel located in the centre of Vienna this Holiday Inn receives excellent marks from me. Reasons why? See below:

- Friendly staff in reception, bar - very helpful.
- Smartly designed rooms which work, even if they are on the small side. Comfortable, and functional. Clean, with minibars well stocked.
- Location is excellent, very close to all sights.

I liked this small business hotel, better than your average holiday inn.

  • Stayed: June 2013, travelled on business
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Thank mijansso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2013

We found the Vienna City to live up to the majority of the previous reviews on this site. The hotel is quite small but beautifully decorated in a modern style, almost boutique, and to quite a high standard. We were there during the August heatwave (3rd-8th) and the air-con managed quite well. We left our second key-card in the electricity slot in the room before going out for the day hoping it would be left in by the chamber maid and it was thank heavens. We were in the main part of the hotel - there are only 6 rooms per floor up to the 6/7th floor - overlooking the main road and found very little intrusion from traffic noise. The hotel offers a variety of pillow types, e.g. soft, medium, firm, synthetic, feather etc. and were delivered to the room within minutes of being requested. One negative concerns the wardrobe; hangers are provided but they fit into a grooved bar and there is no way to suspend ones own hangers over this bar which is fitted flush with the ceiling of the wardrobe so additional hangers have to be hung off the hangers.
The courtyard/garden area was delightful despite the intense heat. We had breakfast at the hotel on our first and last mornings and while the room is quite small we had no problem getting a table (for two) and the range and quality of food was extremely good and the staff were very friendly and helpful. On the other days we breakfasted in a couple of nearby cafes of which there are plenty, indeed there is a little cafe directly opposite the hotel (it only opens at 9 o'clock so if you want an earlier start there is one just a minutes stroll to the left as you leave the hotel which opens earlier).
The staff are really friendly and speak good English, although some of the desk staff weren't as accurate with their visitor help as they might be.
The nearest underground is as described by other reviewers only a 5 minute walk away and the trains are frequent so getting into the old part of Vienna takes no time.
Some earlier reviews give conflicting accounts of the wifi facilities and it does appear some require payment but there is a free option which worked okay for us.
All in all a great hotel which I can readily recommend.

Room Tip: We were in room 503 which was fine.
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  • Stayed: August 2013, travelled with family
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Thank Tebeltebels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2013

Holiday Inn confirms being one my favourite Hotel chain and this hotel in Vienna is not an exception. Perfect location, very close to city downtown: in bit more than 10 minutes walking you can reach Augustina Platz. Garage is not too big but the rate for car parking is reasonable: 17 euro per day. Breakfast is expensive but it is normal for this kind of hotels and it is not a major issue, for sure not in this city.
Considering the location, room is not too small and the bathroom as well, having a window to outer space, not common and highly appreciated.
Appreciated as well the availability of complimentary coffee and tee (chocolate as well) inside the room thanks to a water boiler.
Internet is free for first hour, better than nothing and the quality of Wifi signal available inside the room is fair.
I have been here not for job but for pleasure and, all in all. the opinion on this hotel is quite good for both purposes.

  • Stayed: August 2013, travelled as a couple
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Thank Custanten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2013

This is very good hotel fully compliant with Holiday Inn standard. Good location (5 minutes to the metro station, around 10 minutes by foot to very center of the city). Newly furnished with most of the standard amenities, adequately spacious rooms, very helpful and decent staff. Extremely clean and quite. I would surely recommend this hotel anyone who is looking for moderately priced good quality hotel near the city center of Vienna. Thank you, again, Holiday Inn for a pleasant stay!

  • Stayed: August 2013, travelled solo
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Thank Jejky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Vienna City

Address: Margaretenstrasse 53, Vienna 1050, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Margareten
Amenities:
Beverage Selection Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#27 Family Hotel in Vienna
#40 Luxury Hotel in Vienna
#56 Romantic Hotel in Vienna
#60 Business Hotel in Vienna
Price Range: £66 - £250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Vienna City 4*
Number of rooms: 101
Official Description (provided by the hotel):
Dear Vienna visitor, because of its central location the Holiday Inn Vienna City is an ideal starting point to explore Vienna. The attractions of Vienna, such as the 'Ring', the State Opera House, the 'Karlskirche', the 'Musikverein', the popular 'Naschmarkt' and the 'Mariahilferstrasse' are only a short walk away from the hotel - the Schoenbrunn Palace, the 'Hofburg' and the Vienna International Centre can comfortably be reached with the underground nearby. All hotel rooms are equipped with High Speed Internet access, in public areas such as the bar, the lobby and the restaurant Wirless Lan is installed. Recreation is offered in the hotel owned steam bath and during the summer months in our romantic garden. In our conference rooms we ensure the smooth operation for your event for up to 50 people. Dear Vienna visitor, we would be delighted to welcome you at our hotel during your stay in Vienna. Yours sincerely, Holiday Inn Vienna City. ... more   less 
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Also Known As:
Holiday Inn Vienna City Hotel Vienna
Vienna Holiday Inn

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