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“THE Place to Stay in Vienna”

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Hotel Am Stephansplatz
Ranked #11 of 360 Hotels in Vienna
Certificate of Excellence
Geneva, NY
Level 6 Contributor
196 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
“THE Place to Stay in Vienna”
Reviewed 29 May 2014

Coming to Vienna? You MUST stay here - you'll be right in the center of the city, with tons of restaurants, bars, and shops. St. Stephens Cathedral directly across the way, along with the Metro station. Location, location, location - it just can't be beat!

Service was impeccable, they treat their guests like kings. Breakfast was full of choices, and all were delicious. This hotel knows that professionalism, cleanliness, and service are what brings customers in and keeps them coming back. Wi-Fi was great - beds incredibly comfortable - and housekeeping prompt and courteous. We would not hesitate to return to this magnificent property in the future.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sabre4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MsHofbauer, Manager at Hotel Am Stephansplatz, responded to this review, 30 May 2014
Dear guest,

thank you very much for your outstanding & great review.

We are very happy to have made your stay a special and memorable one!

We thank you for your kind recommendation and are looking forward to welcoming you back at Vienna's most central.

With best regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,062 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (464)
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English first
Geneva, New York
Level 6 Contributor
198 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed 29 May 2014

Hotel Am Stephansplatz is a wonderful place to stay in the heart of Vienna! The location alone is a reason to stay at this very modem & hip hotel. Our room 506 was perfect! Clean, nice size, very comfortable beds and the view...OMG, looking right out to the Cathedral! When windows closed, very quite also. The service was stellar, professional and staff will go "up and beyond" the call of duty for their guests. We had a very early flight upon leaving, and they had coffee & breakfast bags waiting for us at 0350 and the taxi waiting! The buffet breakfast was spectacular also. The spread was not only delicious, but the presentation was almost "artsy". I loved the colors and the art work in the hotel. Right out side is a ATM, and MILLIONS of restaurants, shops etc.... Just the perfect end to our 3 Country trip to Europe.. Thank You Hotel Am Stephansplatz for a truly wonderful experience in Vienna!

Room Tip: Get a room facing the Church~
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pepper1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MsHofbauer, Manager at Hotel Am Stephansplatz, responded to this review, 30 May 2014
Dear guest,

thank you very much for your wonderful & friendly review.

We are very pleased to have made your stay a special and memorable one!

We thank you for your kind recommendation and are looking forward to welcoming you back at Vienna's most central.

With best regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marietta, Georgia
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 May 2014

We would heartily recommend this hotel. The front desk staff were friendly and helpful. All spoke English well. The staff in the bar area where the breakfast was served were very pleasant and eager to please. The buffet breakfasts were delicious. When we arrived and were shown to our room, the room, though very nice, was not overlooking St. Stephens as we had hoped. My husband spoke to the front desk and they were very accommodating and moved us immediately. All around a great experience, except that it rained the entire time we were in Vienna! :-(

Room Tip: Spend the extra money for a room on the front overlooking Stephensplatz. You are just a stones throw...
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  • Stayed May 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank V1209MGMartha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MsHofbauer, Manager at Hotel Am Stephansplatz, responded to this review, 30 May 2014
Dear guest,

thank you very much for your kind & friendly review.

We are very happy to have made your stay a special and memorable one though it was raining all the time!

We thank you for your great recommendation and are looking forward to welcoming you back at Vienna's most central.

With best regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Langley City, Canada
1 review
Reviewed 28 May 2014

all amenities are within reach from this location.shop till you drop, or go for a walk by the river, restaurants galore, we walked to a wieners motzart concert not far from state opera house,lots of fabulous buildings and architecture, also did a walking tour

Room Tip: overlooking St Stephans would be preferred
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MsHofbauer, Manager at Hotel Am Stephansplatz, responded to this review, 6 June 2014
Dear guest,

thank you very much for your nice review.

We are very pleased to have made your stay a special one!

We thank you for your kind recommendation and are looking forward to welcoming you back at Vienna's most central.

With best regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 May 2014

If there is a hotel with a better location in Vienna, I would love to know its name. Across the plaza from St. Stephen's Church, the Hotel Am Stephanscplatz is perfectly situated for visitors to Vienna. The underground metro is just around the corner, and shops, restaurants and many cultural sites are within easy walking distance. As for the hotel itself, the rooms are very nice and comfortable (we were upgraded upon arrival to a junior suite (I don't know why, but we didn't object), the staff very friendly and helpful (they showed me how to find my mother's childhood home) and the breakfast buffet that comes with the room quite good. This is definitely the place to stay in Vienna.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MsHofbauer, Manager at Hotel Am Stephansplatz, responded to this review, 28 May 2014
Dear David,

thank you very much for your wonderful review.

We are very pleased to have made your holiday a special and memorable one.

We thank you for your kind recommendation and are looking forward to welcoming you back at Vienna's most central.

With best regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
Level 3 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 May 2014

Clean, comfortable beds, enough wardrobe space and hangers (unusual), fantastic location, helpful friendly staff, nice breakfast. Fantastic view of Dom and square from the room. Perhaps a little expensive, but not disappointing. Would recommend and will probably return.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank MJD1508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MsHofbauer, Manager at Hotel Am Stephansplatz, responded to this review, 28 May 2014
Dear guest,

thank you very much for your friendly review.

We are very happy to have made your stay a special and memorable one!

We thank you for your kind recommendation and are looking forward to welcoming you back at Vienna's most central.

With best regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 26 May 2014

This hotel is located right in Stephanplatz with abundant views of the church. Lots of shops, tourists and activity right outside the door. That said, an upper floor room keeps the sounds out. Rooms also have a balcony that we could not use as it was raining for our stay. Their restaurant closes early. Their ice maker was broken but they did try their best. Desk staff were very helpful. Location made sight seeing very easy. Vienna is a city in which everything is expensive, including this hotel. Breakfast was good but not special. Rooms were a bit spartan but the bed was comfortable. All in all, great for location and about average for anything else.

Room Tip: Try to get an upper floor.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank soljaz65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MsHofbauer, Manager at Hotel Am Stephansplatz, responded to this review, 28 May 2014
Dear guest,

thank you very much for your review.

We are very happy to have made your stay a special one.

Please be sure, that we will discuss your criticism within our next manager meeting.

We thank you for your kind recommendation and are looking forward to welcoming you back at Vienna's most central.

With best regards,
Your team HOTEL AM STEPHANSPLATZ
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Am Stephansplatz

Property: Hotel Am Stephansplatz
Address: Stephansplatz 9 | 1010 Vienna, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Vienna
#4 Business Hotel in Vienna
#9 Romantic Hotel in Vienna
#11 Luxury Hotel in Vienna
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Am Stephansplatz 4*
Number of rooms: 56
Official Description (provided by the hotel):
Welcome to the Hotel am Stephansplatz - Vienna's most central! Whether you are staying at our privately owned 4-star Boutique hotel for business or leisure, our absolutely central location and personalized service will make you feel at home at the Hotel am Stephansplatz and enthuse you immediately. Right opposite the famous St. Stephen's cathedral and just minutes away from all major sights in the city centre, the Hotel am Stephansplatz offers the ideal location to discover beautiful Vienna. Also all popular shopping streets and areas such as Kaerntner Strasse, Graben and Kohlmarkt can be reached easily on foot. Furthermore the hotel offers a perfect link to Vienna's public transportation system: the underground lines U1 and U3 as well as local bus lines 1A and 2A stop right on the doorstep of the hotel. After a long day full of sightseeing, shopping or busy meetings, you can not only relax in our Sauna-Spa-Sports area on level 2 of the hotel but also with coffee and cake or a fancy cocktail at our Café Bar Aragall, named after the famous opera singer Giacomo Aragall. Enjoy yourself and watch the hustle and bustle of the city from this unique place. We are looking forward to welcoming you soon! ... more   less 
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Also Known As:
Am Stephansplatz Hotel
Am Stephansplatz Vienna

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